PROFESSIONAL EXPERIENCE:
Confidential, Dearborn, Michigan
Senior Program Manager
Responsibilities:
- Program Manager working in Connected Vehicle division on Azure Cloud and PCF solutions to support Phone as a Key vehicle communication via Bluetooth technologies.
Confidential, Vienna, Virginia
Senior Project Manager
Responsibilities:
- Manage large - scale project delivery and client management.
- Experienced in Agile based project delivery with off-shore resources utilizing Jira framework for story and issue tracking.
Confidential, Silver Spring, Maryland
Vice President of Information Technology
Responsibilities:
- Managed 57 resources and a $12M budget for all development, QA, and support for product lines.
- Strengthened organization with consistent IT direction regarding business objectives and timelines.
- Worked with Confidential to better align Confidential ’s products to confirm to long-term strategic needs of the parent.
Confidential, Eagan, Minnesota
Vice President of Information Technology
Responsibilities:
- Effectively stabilized IT initiatives including Magento enterprise e-commerce platform, ERP, and Point of Sale platforms.
- Provided e-commerce road map, which increased annual revenue
- Transitioned entire business to VOIP based phone system for better customer service phone routing and reporting.
Confidential, Eagan, Minnesota
Chief Technology Officer & Chief Information Officer
Responsibilities:
- Established a dedicated SMS texting short code, native Facebook, iPhone, Android applications, and various other social networking solutions for end consumer use.
- Developed right-sized architecture to conserve cash and provide greatest amount of flexibility.
- Formalized operational readiness with comprehensive documentation and drills.
- Helped secure win of $3M contract from Confidential, over half of the company’s revenue.
Confidential, Eden Prairie, Minnesota
Chief Technology Officer & Vice President of Technology
Responsibilities:
- Managed IT Department of 85 engineers for third largest home shopping network and top-100 internet commerce site with $780M in revenues.
- Served as business partner to the CEO and senior management team, facilitating expeditious implementation of market initiatives and assisting other business unit leaders with maximizing the impact of IT resources.
- Exploited new development projects to optimize EBITDA and managed financial risks during peak revenue periods.
- Orchestrated the balancing of real-time pricing and inventory issues inherent in the home shopping industry across all business channels, including the internet, VRU and live agent systems.
- Transformed departmental culture, boosting morale, creating a positive work environment and establishing the department as a trusted partner to other business units.
- Stabilized Oracle 11i ERP implementation and subsequently upgraded a heavily customized Oracle ERP solution, seamlessly delivering uninterrupted service.
- Managed the e-commerce web sites for the 2002 & 2006 Winter Olympics for Confidential .
- Provided e-commerce web sites for Confidential Experience store and all owned and operated Confidential stations.
- Developed and implemented a scalable, performance-driven, cost-effective e-commerce engine.
- Created and led steering committee process for overseeing companies IT priorities.
- Provided leadership and stability for the Interactive business unit.
- Successfully passed Sarbanes-Oxley testing for 4 consecutive years.
Confidential, Minneapolis, Minnesota
Associate Director
Responsibilities:
- Championed business development strategies and oversaw the delivery of multimillion-dollar projects, which included e commerce solution development initiatives.
- Recruited and hired project managers.
- Achieved Y2K Microsoft desktop application conversion for Confidential with minimal end user impact, harnessing 60% of firm resources to deliver project on time.
- Delivered $3.5M e-commerce solution project to Confidential, overseeing creation of Polo.com within a 6-month timeframe to enable site launch before the holiday season.
- Assisted with the launch of several start-up companies, leading C-level officers in sessions to develop business plans, risk assessments, and project timelines for use in obtaining venture capital funding.
- Recruited and grew a total of 8 project managers for local branch office.
- Established formal Project Management Office oversight to support successful project deliveries.
