Senior Program Manager Resume Dearborn, Michigan - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Dearborn, Michigan

Senior Program Manager

Responsibilities:

Program Manager working in Connected Vehicle division on Azure Cloud and PCF solutions to support Phone as a Key vehicle communication via Bluetooth technologies.

Confidential, Vienna, Virginia

Senior Project Manager

Responsibilities:

Manage large - scale project delivery and client management.
Experienced in Agile based project delivery with off-shore resources utilizing Jira framework for story and issue tracking.

Confidential, Silver Spring, Maryland

Vice President of Information Technology

Responsibilities:

Managed 57 resources and a $12M budget for all development, QA, and support for product lines.
Strengthened organization with consistent IT direction regarding business objectives and timelines.
Worked with Confidential to better align Confidential ’s products to confirm to long-term strategic needs of the parent.

Confidential, Eagan, Minnesota

Vice President of Information Technology

Responsibilities:

Effectively stabilized IT initiatives including Magento enterprise e-commerce platform, ERP, and Point of Sale platforms.
Provided e-commerce road map, which increased annual revenue
Transitioned entire business to VOIP based phone system for better customer service phone routing and reporting.

Confidential, Eagan, Minnesota

Chief Technology Officer & Chief Information Officer

Responsibilities:

Established a dedicated SMS texting short code, native Facebook, iPhone, Android applications, and various other social networking solutions for end consumer use.
Developed right-sized architecture to conserve cash and provide greatest amount of flexibility.
Formalized operational readiness with comprehensive documentation and drills.
Helped secure win of $3M contract from Confidential, over half of the company’s revenue.

Confidential, Eden Prairie, Minnesota

Chief Technology Officer & Vice President of Technology

Responsibilities:

Managed IT Department of 85 engineers for third largest home shopping network and top-100 internet commerce site with $780M in revenues.
Served as business partner to the CEO and senior management team, facilitating expeditious implementation of market initiatives and assisting other business unit leaders with maximizing the impact of IT resources.
Exploited new development projects to optimize EBITDA and managed financial risks during peak revenue periods.
Orchestrated the balancing of real-time pricing and inventory issues inherent in the home shopping industry across all business channels, including the internet, VRU and live agent systems.
Transformed departmental culture, boosting morale, creating a positive work environment and establishing the department as a trusted partner to other business units.
Stabilized Oracle 11i ERP implementation and subsequently upgraded a heavily customized Oracle ERP solution, seamlessly delivering uninterrupted service.
Managed the e-commerce web sites for the 2002 & 2006 Winter Olympics for Confidential .
Provided e-commerce web sites for Confidential Experience store and all owned and operated Confidential stations.
Developed and implemented a scalable, performance-driven, cost-effective e-commerce engine.
Created and led steering committee process for overseeing companies IT priorities.
Provided leadership and stability for the Interactive business unit.
Successfully passed Sarbanes-Oxley testing for 4 consecutive years.

Confidential, Minneapolis, Minnesota

Associate Director

Responsibilities:

Championed business development strategies and oversaw the delivery of multimillion-dollar projects, which included e commerce solution development initiatives.
Recruited and hired project managers.
Achieved Y2K Microsoft desktop application conversion for Confidential with minimal end user impact, harnessing 60% of firm resources to deliver project on time.
Delivered $3.5M e-commerce solution project to Confidential, overseeing creation of Polo.com within a 6-month timeframe to enable site launch before the holiday season.
Assisted with the launch of several start-up companies, leading C-level officers in sessions to develop business plans, risk assessments, and project timelines for use in obtaining venture capital funding.
Recruited and grew a total of 8 project managers for local branch office.
Established formal Project Management Office oversight to support successful project deliveries.