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Project Manager Resume

SUMMARY:

  • 15 years Project Management
  • 5 years PMO Management
  • 5 years experience leading a Project Management Office, establishing project management best practice, supervising and training Project Managers.
  • More than 15 years project and program management experience, leading strategic initiatives from conception to delivery on time and within budget.
  • Strong background in collaborative stakeholder management - identifying needs and resolving conflicts.
  • Proven track record of process improvement and Confidential .
  • Creative problem solver able to adapt to changing priorities and lead team to identify solutions to competing demands.

SKILLS:

  • PMO management
  • Project Team Leader
  • Strategic Management
  • Project Standards
  • Problem Solving
  • Prioritisation/Resource Allocation
  • Teaching/Coaching
  • Mentoring
  • Business Case Development
  • Stakeholder Management
  • Risk Assessment
  • Written & Verbal Communications

SOFTWARE SKILLS:

  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Access
  • MS Project (& Project Server)
  • MA Visio
  • MS Sharepoint
  • Atlassian JIRA
  • Access Data - Forensic Toolkit FTK

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

  • Managed project to build and manage a city wide wireless infrastructure and hosting infrastructure for wireless applications
  • Led the project requirements, scoping, definition & release schedule
  • Directed contract negotiations with 3 main systems suppliers
  • Established regular project meetings, reporting and controls to ensure complete project tracking
  • Developed and implemented the first digital CCTV traffic enforcement application
  • Managed project managers to deliver sub-projects and applications to run on wireless network

Confidential

Project Manager

Responsibilities:

  • Developed and implemented electronic Top-Ups for Pre-Pay - the ability to recharge a pre-paid mobile phone at any point of sales terminal or ATM
  • Defined and agreed industry standards with other Confidential networks, Payment card processing providers, Banks & ATM providers and retail PoS system providers
  • Defined and developed project scope, requirements, user experience and acceptance criteria
  • Led coordination of industry wide awareness marketing campaign

Confidential

Project Manager

Responsibilities:

  • Defined & developed project objectives, scope, business case, project structure and acceptance criteria
  • Led development of billing application and user acceptance testing
  • Managed migration of 10M live customer records
  • Managed all project activities; schedule, team meetings, issues & risks, status & progress reports, escalations as necessary.

Confidential

Project Manager

Responsibilities:

  • Managed acquisition contract negotiation schedule
  • Defined the integration scope, timetable, project team and budget requirements for integration, worked with senior stakeholders to define and agree project success
  • Led multi-national project team from 9 countries
  • Implemented new systems, processes and procedures across acquired company
  • Re-branded all customer 'touch-points'.

Confidential

Senior Change & Program Manager

Responsibilities:

  • Initiated full business process analysis and implemented process improvement changes to reduce wasted effort and costs
  • Led transformation of department to focus on activities that delivered greater return on investment
  • Defined portfolio of projects to deliver changes and established appropriate project governance structures
  • Led project team to define, scope and deliver initiatives against overall plan
  • Implemented new reporting suite and simplified dashboard to effectively report department activities

Confidential

Owner

Responsibilities:

  • Project and Program contract and interim management

Confidential

Project Management Team (PMO) Manager

Responsibilities:

  • Established Project Management Office function for the Westminster Parking Service
  • Trained & mentored junior Project Managers and project team members, including a winner of the Confidential.
  • Coached senior business managers in their role of enabling projects to deliver the business benefits.

Confidential

Senior Change & Program Manager

Responsibilities:

  • Worked at executive strategic level to deliver large pan-europe programmes, cost savings and change management for the organisation

Confidential

Operations Manager

Responsibilities:

  • Led the operational side of the business; strategy, planning and product development

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