Project Manager Resume

SUMMARY:

15 years Project Management
5 years PMO Management
5 years experience leading a Project Management Office, establishing project management best practice, supervising and training Project Managers.
More than 15 years project and program management experience, leading strategic initiatives from conception to delivery on time and within budget.
Strong background in collaborative stakeholder management - identifying needs and resolving conflicts.
Proven track record of process improvement and Confidential .
Creative problem solver able to adapt to changing priorities and lead team to identify solutions to competing demands.

SKILLS:

PMO management
Project Team Leader
Strategic Management
Project Standards
Problem Solving
Prioritisation/Resource Allocation
Teaching/Coaching
Mentoring
Business Case Development
Stakeholder Management
Risk Assessment
Written & Verbal Communications

SOFTWARE SKILLS:

MS Word
MS Excel
MS PowerPoint
MS Access
MS Project (& Project Server)
MA Visio
MS Sharepoint
Atlassian JIRA
Access Data - Forensic Toolkit FTK

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Managed project to build and manage a city wide wireless infrastructure and hosting infrastructure for wireless applications
Led the project requirements, scoping, definition & release schedule
Directed contract negotiations with 3 main systems suppliers
Established regular project meetings, reporting and controls to ensure complete project tracking
Developed and implemented the first digital CCTV traffic enforcement application
Managed project managers to deliver sub-projects and applications to run on wireless network

Confidential

Project Manager

Responsibilities:

Developed and implemented electronic Top-Ups for Pre-Pay - the ability to recharge a pre-paid mobile phone at any point of sales terminal or ATM
Defined and agreed industry standards with other Confidential networks, Payment card processing providers, Banks & ATM providers and retail PoS system providers
Defined and developed project scope, requirements, user experience and acceptance criteria
Led coordination of industry wide awareness marketing campaign

Confidential

Project Manager

Responsibilities:

Defined & developed project objectives, scope, business case, project structure and acceptance criteria
Led development of billing application and user acceptance testing
Managed migration of 10M live customer records
Managed all project activities; schedule, team meetings, issues & risks, status & progress reports, escalations as necessary.

Confidential

Project Manager

Responsibilities:

Managed acquisition contract negotiation schedule
Defined the integration scope, timetable, project team and budget requirements for integration, worked with senior stakeholders to define and agree project success
Led multi-national project team from 9 countries
Implemented new systems, processes and procedures across acquired company
Re-branded all customer 'touch-points'.

Confidential

Senior Change & Program Manager

Responsibilities:

Initiated full business process analysis and implemented process improvement changes to reduce wasted effort and costs
Led transformation of department to focus on activities that delivered greater return on investment
Defined portfolio of projects to deliver changes and established appropriate project governance structures
Led project team to define, scope and deliver initiatives against overall plan
Implemented new reporting suite and simplified dashboard to effectively report department activities

Confidential

Owner

Responsibilities:

Project and Program contract and interim management

Confidential

Project Management Team (PMO) Manager

Responsibilities:

Established Project Management Office function for the Westminster Parking Service
Trained & mentored junior Project Managers and project team members, including a winner of the Confidential.
Coached senior business managers in their role of enabling projects to deliver the business benefits.

Confidential

Senior Change & Program Manager

Responsibilities:

Worked at executive strategic level to deliver large pan-europe programmes, cost savings and change management for the organisation

Confidential

Operations Manager

Responsibilities:

Led the operational side of the business; strategy, planning and product development

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