SUMMARY

• Project Manager on Large Complex Project - Public Sector; Managed 22 consultants and 34 Employees,
• Lead Consultant for Tax and Revenue Management (PSCD, FI-CA),
• Lead PSCD- Social Services Consultant,
• Lead FICA - Utilities upgrade from 4.72 to ECC6.0,
• Lead Consultant for Biller Direct(FI-CA),
• Lead Consultant for Campus Management Project- Student Life Cycle Management,
• Implemented CRM web service notifications,
• Knowledge of CRM with Case Management and Records Management,
• TEMPHas been involved with Project planning though post go-live,
• Excellent working noledge of ASAP methodology,
• Excellent Knowledge of Solution Manager,
• Been actively involved with Pre Sales teams Demo SAP functionality,
• TEMPHas worked with SAP software for over 17 years

PROFESSIONAL EXPERIENCE

Confidential,Sacramento, CA.

Responsibilities:

• Reviewed configuration for Confidential setup,
• In process of Blue Printing AB340 and GASB Reporting,
• Implemented new Full Funding Project to meet new GASB Reporting Requirements, changed master d structure and postings in PSCD,
• Resolving defects from Phase 1& Phase 2 Go-Live,
• Explained and reviewed Confidential functionality to client,

Confidential

Responsibilities:

• Assisting Client with review of As-Is Process flow,
• Review PSCD/ Social Services functionality and configuration,
• Initial stage of Blueprint development,
• Business Process Flow Development,
• Complete build of Confidential System,

FICA Team Lead,

Responsibilities:

• Reviewed blue print, lead configuration to blue print requirements, and write functional specs to meet business requirements.
• Trouble shoot defects and take appropriate action to resolve issues-Configuration review ABAP code
• Resolved issues during unit and integration testing.
• Configuration of FSCM- client did not go live with it,
• Mapping of Main & Subs for Billing (Account Determination) to GL and Cost Centers and WBS Elements where ever needed for Invoicing.
• Approver for all functionality transports from Development systems to QA, Pre-Production and Productions systems,
• Testing of correspondence generated from Confidential to eECM archiving system.

PSCD/TRM/FICA Lead

Tallahassee, Florida

Responsibilities:

• Reviewed State’s collection process; billing, dunning programs, collection agency programs, payment programs, accounts receivable inventory, staff utilization plan,
• Design Treatment strategies to collect more money from present and past tax payers with collection management functionality,
• Recommend new SAP functionality; New Dunning strategy (TRM), utilize new Collection agency functionality, new Enhanced Inbound Correspondence, redesign Installment plan process,

Confidential, Dallas, Texas

Responsibilities:

• Reviewed credits from charged off accounts and applying to current accounts,
• Reviewed Accounts and writing off bad debt accounts,
• Writing specs for Collection Agency reports,
• Testing Dunning Programs for post Go-Live- Responsible for change in configuration when applicable,
• Trouble shoot defects and take appropriate action to resolve issues-with FCC interface between CRM / FICA/ PSCD,
• Configuration review ABAP code,
• Review Billing and Invoice defects and make corrections as needed,

Team Lead/ FICA

Imperial, CA,

Responsibilities:

• Areas of responsibility include testing all areas of FI-CA on ECC 6.0,
• Configuration for all areas of upgrade to ECC 6.0,
• Developing test scripts where functionality TEMPhas changed from 4.6 C to ECC 6.0,
• Upgrading Biller Direct from 4.6 C to ECC 6.0- Configuration, Integration testing of all modules related to FI-CA ( Funds Management, Assets, FI-C0,SD,Biller Direct),
• Redesign Account Determination for Main / Subs (Billing and Invoicing) for GL and CC.

Team Lead/ FICA-PSCD

Confedential

Responsibilities:

• Areas of responsibility Confidential Cash Desk,
• Writing functional and development specs for Cash Desk Functionality,
• Configuration of all Cash Desk functionality,
• Develop strategy for Unit, String testing and Integration testing,
• Develop technical spec for processing payments through multiple interfaces,

Team Lead/ Project Management,

Harrisburg, Pennsylvania,

Responsibilities:

• Assisted Client with Blueprint development, Business Process Flow Development Configuration of Student Fee Calculation, Billing, Collections, Cashiering, and all non-student billing and, collection activities. Built and managed project using Microsoft Project/Project Server. Managed complex integration of SLCM / CRM/ Core Modules on different Clients (Boxes),
• Responsibilities include: developing work plans, managing deadlines, coordination of teams/sub-teams, estimating project skill requirements, defining & agreeing on, deliverables/milestones/scope, communicating status & vision to client management (management) and stakeholders, overall team management, budget management, risk Management.

Confidential, Washington, D.C.

Responsibilities:

• Team Lead PSCD -FICA- (Tax and Revenue Project),
• Special 3 month project to show case Confidential to me.R.S. for 7 Tax Types,
• Team lead for configuration of PSCD ( Chart of Accounts, Dunning Process, Invoicing, Tax Payer Overview screen, Cash Desk, Adobe Interactive forms, Correspondence Smart Forms,
• Presented Confidential Tax Payer Process to Board of me.R.S.,

Team Lead/ FICA-PSCD,

Confidential, Columbus, OH

Responsibilities:

• Team Lead PSCD(FI-CA) / Biller Direct,
• Responsibilities included: Setting up PSCD (Chart of Accounts, Biller Direct, Dunning, and Installment plans, Cash Desk, Inbound Correspondence, Outbound Correspondence, SAP Script and Integration to CRM).
• Testing of all aspects of PSCD,
• Documentation of all Confidential functions used on project,

Team Lead,

Abingdon, Virginia,

Responsibilities:

• Co-Lead consultant for Biller Direct, all configuration (TRM, CRM and B D)

• Lead on Blueprint process, TRM and CRM testing

• Developed material for customer, First implementation of Biller Direct in US for Public Sector Project. Converted AS 400 Legacy system to SAP

Confidential, Tallahassee, Florida

Responsibilities:

• Lead Consultant for Collection process,
• Assisted in Blueprint work for project,
• Collection process Configuration, Collection process testing (Dunning, collection letters, Collection Agency files, etc.),
• Assisted in writing material for users,
• Developed Customer Overview Screen dat was put into core SAP software, Designed Dunning process with user exits for Call center functionality and Collection Agency program,