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Senior Project Manager Resume

PROFILE:

  • Innovative and experienced senior project manager with a record of developing and supporting successful solutions incorporating a wide range of applications and technologies.
  • Recognized and tasked by executive management to improve organizational effectiveness and efficiency through the proper implementation of software engineering principles.
  • Exceptional leadership qualities that align the business process and program infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility for the organization.
  • Oversee and lead all phases of project lifecycle, numerous software applications, change management, and assessment of end - user needs while efficiently resolving IT issues.
  • Exemplary track record of success in strategic planning, issue resolution, customer service, and technical design. Innovative and forward-thinking leader utilizing unconventional methods for team building and knowledge transfer, facilitating effective migration processes.
  • Diverse understanding of planning and directing various highly complex projects, managing teams of onshore and offshore employees and vendors.
  • Effectively reduced company costs through utilizing offshore resources and accurately identifying client needs.
  • Managed a variety of solutions involving application development, creative user experience design, and efficiency monitoring in billing systems.
  • Able to effectively engage senior decision-makers and communicate essential business needs to drive bottom-line performance benefits.

CORE COMPETENCIES:

  • Project Management
  • Process Re - engineering
  • Process Improvement
  • Performance Optimization
  • Infrastructure Management
  • Business Strategy Technology
  • Integration Strategy Development
  • Issue Management
  • Team Building Delivery Methodology
  • Risk Management
  • Cross-Tier Components
  • Conceptualization Information Technology Security
  • Legal and Export C ntrol Resource and Capacity Planning

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

  • Lead Planning and execution of programs and projects for life cycle software development and business operations improvements.
  • Responsibilities for execution and development of Client/Customer delivery role.
  • Managed client projects in business and IT operations improvement and life cycle software development release implementation.
  • Provided communications between IT and business management.

Confidential

Senior Project Manager

Responsibilities:

  • Lead and guided the work of technical staff. Served as liaison between business and technical aspects of projects.
  • Planned project stages and assess business implications for each stage. Monitored progress to assure deadlines, standards, and cost targets are met.
  • Managed customer relationship and their expectations by prioritizing business cases to meet organizational goals by risk mitigation.
  • Managed project execution to ensure adherence to budget, schedule, and scope.
  • Developed and managed work breakdown structure of information technology projects by utilizing the PRISM tool.
  • Developed and updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  • Developed and implemented an IPv4 to IPv6 conversion by managing matrix based team of employees and vendor resources for $4,000,000 project budgets.
  • Presented cost-benefit analysis to executives for project expansion with change requests and spearheading the projects to its completion. The projects were $3,000,000 worth of funding.

Confidential

IT Manager - Senior Consultant Program/Project Management

Responsibilities:

  • Remotely managed onshore and offshore project teams, formulating strategies to maintain fiscal budget, optimization of resources, and prioritization of technical projects.
  • Provided 24 / 7 availability for onshore and offshore technical staff of 35 employees and vendors.
  • Managed internal and external client and customer relationships, in addition to monitoring and rewarding performance.
  • Managed billing systems utilizing System Development Life Cycle phases from feasibility to post-implementation by utilizing Configuration Maturity Model (CMM).
  • Spearheaded establishment of an offshore location in a then-unknown territory by creating solutions to infrastructure, communication, data transfer and remote location access issues.
  • Formed new offshore technical group by conducting employee and contractor hiring and and by implementing technical guidelines and policies in coordination with the Human Resources Group.
  • Developed and implemented a new billing system that reduced dependencies on legacy systems and increased company revenue by 25%.
  • Initiated cost-benefit analysis proposals utilized to achieve new approaches for employee hiring, reducing over $2,000,000 in employee costs.
  • Reduced onshore costs by 75% by shifting employees to offshore locations.
  • Successfully presented cost-benefit analysis to executives for customer retention ratio, winning $5,000,000 worth of funding to enhance billing operations.

Confidential

Team Leader

Responsibilities:

  • Analyzed, designed, developed, coded, tested and implemented major systems projects using Project Life Cycle from requirements to production environment.
  • Supported relationships with large business customers for customized billing software, serving as liaison between user, finance, marketing, and MIS groups.
  • Led development and implementation of complex systems and enhancement testing, utilizing mainframe and PC software for Order Entry System, Circuit Order Management System, Frame Relay, and Friends and Family.
  • Performed walkthroughs and presentations of major projects, analyzed major project requests from clients, and coordinated recommendations to company executives regarding proposals for budgeting and managing projects.

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