Project Manager Resume
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Santa Clara, CA
SUMMARY:
- Project Management Professional (PMP) with 8 years of experience leading projects
- Familiar with SaaS Salesforce.com CRM
- Familiar with Agile SCRUM
- Excels at and enjoys managing projects, collaborating with project teams, interfacing with clients, and deploying technology to build successful client solutions
- Fifteen years of significant, progressive experience in information - technology, focusing on custom development projects, Web-based technologies (Mambo, Joomla, WordPress, and, Drupal), Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
- Experienced project manager who successfully lead teams with 6 to 25 team from requirements-gathering, implementation and support
- Competent developer with ten years of hands-on development experience
- Competent tester with experience creating test plans, test scripts, and UAT testing
- Strong communicator and problem-solver with team building skills
- Knowledge of Earned Value Management
- Proficiency with complex Excel spreadsheets/analysis
WORK HISTORY:
Project Manager
Confidential, Santa Clara, CA
Responsibilities:
- Managed CRM implementations
- Monitored and controlled project goals by gathering requirements, c reated project schedules, validated rules developing, workflows processes, and created donor reports and dashboards and thank-you letters
- Used Data Loader to import and export data and Vlookup
- Data cleansing, data merging, de-duping records
- Created end user documentation and testing
- Website creation using WordPress Content Management System (CMS)
- Managed matrixed project teams of 25+ people
Senior Project Manager
Confidential, Pleasanton, CA
Responsibilities:
- Led cross-function teams of 25 in the selection of an EDI data transformation tool to replace in house Java application that had outlived its value with a budget totaling over $750,000
- Planned, tracked project resources while monitoring and reporting project status and budget
- Facilitated face-to-face and WebEx requirements gathering and team meetings
- Communicated status, milestones, risks and issues to upper management
Confidential, Santa Clara
Business Consultant
Responsibilities:
- Planned, tracked project resources while monitoring and reporting project status
- Creation and signoffs of Project Schedule, Action Logs, Task lists, and Test Plans
Project Consultant
Confidential, Santa Clara, CA
Responsibilities:
- Updated business requirements documentation and designed Visio Data Flow diagrams
- Documented test scripts for the interface applications that move data to and from the Workday application
Project Consultant
Confidential, San Francisco, CA
Responsibilities:
- Created MS Project plans, schedules, and documented processes and procedures
- Manage project milestone and timelines using MS Project
Engineering Project Manager
Confidential, Cupertino, CA
Responsibilities:
- Managed Confidential Server bug fix releases and security software update patches
- Oral and written reporting of project status to director level management
Senior Project Manager/Business Systems Analyst
Confidential, Stanford, CA
Responsibilities:
- Managed the Next Generation IT Planning Project
Senior Project Manager
Confidential, Newark, CA
Responsibilities:
- Led case management software implementations into the Newark Data Center
- Documented customer requirements and led user acceptance testing (UAT)
- Led PMO’s SharePoint Project Management Information System (PMIS) project
Project Manager
Confidential, Santa Clara, CA
Responsibilities:
- Led the audit of the company’s process for regulation compliance
- Led workshops; reviewed internal documents to understand department’s role in compliance. identified process gaps and identified opportunities for improvement
Adjunct Instructor
Confidential, Saint Leo, FL
Responsibilities:
- While working full time, part-time instructor for online Marketing courses
- Developed online courses to meet learning objectives using Web CT and Blackboard