SUMMARY:

Accomplished outcome driven project manager with success in leading complex, challenging Information Technology initiatives. Success in guiding highly skilled, cross functional teams in the design, development and launch of technology solutions and processes. Effective analyst, problem solver and communicator able to forge relationships with management and build consensus across multiple organizational levels. Strong communication, organizational and relationship management skills

SKILLS SUMMARY

• Project Management
• Information Technology Lifecycle
• Value Added Leadership
• Custom Software Development
• Requirements Analysis
• Client Relations and Presentations
• Systems Migrations/Integrations
• Project Scheduling
• Business and IT Planning
• Enterprise wide Implementations
• Testing/Quality Assurance/Rollout
• Vendor Management
• Waterfall and Agile Methodologies
• User Acceptance Testing Support Prior to Implementation
• Team Building and Cross Functional Leadership

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Project Manager

Responsibilities:

• Control project variances through root cause analysis and corrections by extensively working with the vendor and Confidential team members.
• Coordinate as needed with other internal Project Managers and/or external vendor Project Managers for the delivery of components.
• Develop project plans that identify key issues, approaches and performance metrics.
• Writing detailed and summarized project progress reports.
• Tracked key milestones and adjusted project plans accordingly.
• Managing and supporting the testing and implementation of business initiatives’.
• Provided issue status on all external vendor deliverables and feedback to management on vendor deliverables.
• Formulated solutions to issues concerning data migration and system functionality.
• Escalating issues and areas of concern to senior managers.

Confidential, St Petersburg, FL

Project Manager

Responsibilities:

• Facilitated the daily scrum, sprint review meetings, sprint demonstrations and retrospectives.
• After Sprint Detail Planning had been completed communicated to the Product Owner the team’s committed stories for the upcoming sprint.
• Managed adjustments to schedules and facilitated project change requests by coordinating with the Product Owner about the product and sprint backlogs.
• Ensured the requirements (stories) were accomplished within a given sprint and assisted the team with any impediments that put the sprint delivery in jeopardy.
• Coordinated with the Product Owner and Technical Lead in ensuring the team is prepared to do the Demo or Sprint Review at the end of each sprint.
• Provided the Release Managers with the list of backlog items being released to production with the upcoming sprint.
• Provide feedback as needed to Resource Managers to adequately staff the team for each sprint.

Confidential, Tampa, FL

Project Manager/Sr. Business Analyst

Responsibilities:

• Collaborated with stakeholders to elicit and review Requirements and Design.
• Developed and maintained project plan timelines and ensured deliverables were met.
• Negotiated timelines for system changes/enhancements with the Business and Information Systems.
• Facilitated meetings with UAT and QA teams to ensure that deliverables were production “ready” prior to implementation.
• Tracked issues in the QA and UAT phases and worked with developers until issues were resolved.

Confidential, Tampa, FL

Project Manager/Sr. Systems Business Analyst

Responsibilities:

• Worked with a geographically dispersed team where the development and testing efforts were off - shored.
• Chaired and conducted Joint Application Development sessions to gather business requirements and define project scope.
• Conducted design walk through sessions and coordinated system implementations.
• Produced executive reports on assigned project to keep management apprised of project status, major issues, scope changes, resource changes and milestone s or misses.

Confidential, Tampa, FL

Business Consultant

Responsibilities:

• Liaison between the private banking sector and the brokerage services division serving high net worth individuals.
• Identified business processes relevant for generating revenues and refined existing processes.
• Implemented a client service model using sales software (ACT) by segmenting clients in order to service each client accordingly and improve client retention and referrals.
• Client retention increased by 10 - 12% and increased the number of referrals by 5%.
• Wrote financial plans using proprietary product.
• This included client input about their goals and priorities and as an asset gathering tool to ensure that clients reach their financial planning goals.
• Customer satisfaction increased by 20%.

Confidential, Tampa, FL

Developer/Business Analyst/Project Lead

Responsibilities:

• Started out as a client server developer and transitioned into a business analyst and eventually a project lead.
• Managed projects by ensuring that all deliverables were met within specified timelines.
• Acted as a liaison between end users and IT department and developed business requirements.
• Responsible for tracking the workflow process and application delivery to the bank branches. Increased the delivery time to bank branches by approximately 10%.
• Responsible for on-line content of company website.
• Increased the accuracy of mortgage rates provided to customers by 30% via a web based application.

Confidential, Tampa, FL

Programmer Analyst

Responsibilities:

• Primary responsibilities included development, production support, creating test scenarios, and test simulation of various systems within Verizon.
• Utilized Java to build/modify the Intranet web pages and C and C++ for modification and enhancement of application code.