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Chief Technical Manager Resume

SUMMARY:

Seasoned Information and communication technology professional with over 20 years successful experience providing fiscal, strategic and operations leadership in uniquely challenging situations. Strengths in Systems development life - cycle (SDLC), engineering management, project management, human resource management and ICT development. Dynamic & results-oriented leader with a strong track record of performance in turnaround and high-paced organizations.

TECHNICAL SKILLS STRENGTHS:

Management: Resource Management and Planning, Department Account Management, New IT Business Development, Performance Measurement and Improvement, Contract Development and Negotiation, Team Building and Leadership, Upward and Downward Communication, Quality Assurance.

Project Management Tools: Primavera, Microsoft Project, Microsoft Visio - ASP.Net, ADO.NET, Microsoft Office.

Software Development Tools: JIRA, Rational Rose, ClearCase, DDTS, Confidential, FrameMaker, VISIO, License Key Generator (LKG), GUI development.

Software Development Methodology: Software development life-cycle (SDLC), Agile, Scrum, Traditional Iterative waterfall, Rational Unified Process (RUP), Unified Modeling Language (UML), Object-Oriented Analysis and Design (OOAD), Capability Maturity Model (CMM), Web Services, SOA,USMT, SCCM, ERP, SAP, SQA.

Development Languages: C, C++, C#, Java, Python programming - Scripts JavaScript, PHP, HTML, XML, JSON, CSS.

Databases: SQL Server, MySQL, Oracle, Tomcat, WebSphere.

Embedded System: Real Time Embedded RTOS, High-Speed image processing scanner, Intel MCS-51, Intel AN87C196KD, Intel N8097BH Advanced 16-Bit Microcontroller, Device Drivers, ARM 9 Assembly Code Programming, RTX RTOS

PROFESSIONAL EXPERIENCE:

Confidential

Chief Technical Manager

Responsibilities:

  • Managed business application software projects for United Bank for Africa through all stages of development, including: application programming, database and software design, scope, goals, and deployment
  • Developed and provided feedback on detailed technical project issues and plans.
  • Conceptualized and created appealing and informative presentations for projects.
  • Kept a constant watch on latest and emerging software related technologies and potential application to meet clients requirements.
  • Documented timely reports related to working and testing results of software.
  • Managing and Leading a team of engineers in Business Application Software development in Microsoft platform using C/C++/C#, XML, Java languages and .NET development frame work.
  • Oversee the day to day activities of the company and ensure clients are satisfied with the level of service rendered.
  • Prepared comprehensive Online Disaster Recovery requirements and deployment strategy for ValuCard Nigeria.
  • Directed and defined provision of human and physical resources for software projects.
  • Developed innovative applications for Budget Office of The Federal Government of Nigeria.
  • Design and implementation of Database, Web Site and Web Site Applications for the Confidential under the Federal Ministry of Agriculture & Water Resources.
  • Managed Microsoft Windows 7 deployment team using User State Migration Tool and created a SCCM System Center Configuration Management department for the bank
  • Created project day to day migration task list and logistics, trained rollout engineers, designed backup and recovery strategy to minimize user downtime, maintained issues log, and conducted a dry-run test in a branch over a weekend to minimize customer downtime, developed new workflow and documentation for the end user.
  • Designing and Implementing Building Automation Systems, Access controls and Security applications for clients.
  • Wrote proposal for the Integrated Building Management Systems (IBMS) Project for
  • Building Automated System proposal for Zenith International Bank, Lagos Branch.
  • Managed software team through ERP & SAP implementation, configuration, integration and testing of core modules:
  • Process Integration, trial, Operation Mappings and Service Interfaces to integrate multiple ERP functional modules which are based on technical specifications
  • Actively participate in design and implementation of extensive enterprise applications and middle-ware projects
  • Install, configure, modify and customize the Microsoft Dynamics
  • Handle technical and functional issues regarding ERP solutions
  • Test, debug, update, and maintain ERP software solutions
  • Handle ERP Life-Cycle project implementations.

IT Program Manager

Confidential

Responsibilities:

  • Developed in-House networked-based, standalone IP video monitoring system that empowers healthcare providers to monitor patients and see that they receive the care they need, providing real-time video streaming and audio communication with medical professionals, provide a low-cost way to see patients remotely.
  • Managed the software development life cycle (SDLC) and nationwide Web based healthcare applications roll out to 9,000+ locations. 3-tier Healthcare web applications using .NET framework, C#, CSS, Dundas charting tools, Javascript/AJAX/jQuery, RadarCube Olap UI, reporting services and SQL Server.
  • Led business requirements teams that developed/implemented a health & case management system across 36 states for Confidential .
  • Demonstrated hands-on software development experience by designing and implementing web-based Core File Dashboard application that automated the core file investigation and report;
  • Design/build database schema & write queries, stored procedures, triggers, T-SQL and MDX in SQLServer 2005/2008.

Embedded Software Engineering Manager

Confidential

Responsibilities:

  • I am a seasoned senior software engineering manager with over twenty one years of experience in working in a cross - functional product development.
  • Strengths in software development management, project management, human resource management, embedded software engineering, and the following are few of embedded developments.
  • Led a team of engineers in the development of communication software for Metasys System Extended Architecture family of BAS products with Win2000/XP/CE and Kiel RTX RTOS platform using NET development frame work, Microsoft Visual Studio, and the following C, C++, Java, and Assembly language programming.
  • Also have undertaking the following embedded Software Development Applications
  • Understanding of Image Processing/Image Analysis
  • Digitized and analyzed documents image quality.
  • Scan to file and made digitized characters searchable.
  • Designed, implemented, and delivered to the program Document Handler Embedded Controller PWBA, Application Controller Software, POST self - test software, Diagnostic code for field test and Hardware drivers using C and 8096 Assembly code on schedule and within budget.
  • Led team that architected and implemented High-Speed image processing scanner for a new color products working with Real Time Embedded RTOS, Assembly code, Microsoft Visual Studio, C, C++ and Java.
  • Managed a team that worked with Digi International, and Xionics to develop Access Control product software.
  • Tracked all technical problems with partners in one problem database management tool and develop acceptance test processes to improve quality and meet delivery date.

Confidential, Milwaukee, WI

Program Manager

Responsibilities:

  • Managed and led a project team that designed and implemented Access and Security solutions for Confidential.
  • Led a team of engineers in the development of communication software for Metasys System Extended Architecture family of BAS products with Win2000/XP/CE and RTOS platform using C/C++/C# languages and .NET development frame work.
  • Led software application development team to manage software projects for the company-s web-based building control products using Java, C++, and C#. In this position, using over ten years of management experience, Microsoft Project 2000 to plan, manage and report on the projects.
  • Directing teams of software developers who are using state-of-the-art software development tools and methodologies.

Confidential, Schaumburg, IL

Software Engineering Manager

Responsibilities:

  • Led software development team to address impact of PC technology changes on client during Windows XP migration, resulting in reduced service cost, increased customer satisfaction and improved customer productivity.
  • Organized and led cross-functional teams in delivering Network Management product, ensuing quality improvement of over 45%.
  • Championed changes to Center of Excellence organization structure to improve effectiveness enhancing communication for better decision-making and increased productivity.
  • Drove configuration, fault management and data distribution interface development of new packet based Confidential communication system using RUP and OO, meeting division commitments and Six-Sigma quality goals on-time.
  • Drove strategic direction and new architecture roadmap for the division to satisfy ever-increasing customer requirements.
  • Championed Department Quality Improvement activity, resulting in over 70% quality improvement.
  • Managed group human resources to maintain full staffing per plan, resulting in ensuring financial targets.
  • Balanced resource loading across the COE teams, increasing team’s effectiveness and employee satisfaction.
  • Recruited, interviewed, and hired engineers, project managers, and software process engineers to guarantee reduced requisition time over 30% from 75 to 45 days.
  • Managed software development team that used IP-VPN protocol to create a virtual private network in an n-tier environment to download new software releases to local devices for field upgrade using object-oriented (OO) and Unified Modeling Language (UML), reducing field upgrade cost and down-time.

Confidential, Rochester, NY

Software Development Manager / East Coast Site Manager

Responsibilities:

  • Led team that architected and implemented High-Speed image processing scanner for a new color products working with Real Time Embedded RTOS, Assembly code, Microsoft Visual Studio, C, C++ and Java.
  • Coordinated quarterly financial and staffing forecast with senior management and finance, resulting in accurate budget forecasting and fact based decision-making.
  • Managed 110 million dollar Los Angeles School District Digital Divide Project. Developed strategic architecture, Product Procurement and deployment. Recruited and managed three IT Consultants (Database Management, Network Infrastructure, Office Automation and Productivity Software). Received President Bravo and Customer First .
  • Drove R&D Division from Level 0 (Ad Hoc) Capability Maturity Model to Level 3, resulted in improved software development processes and improved product quality.

Software Development Manager

Confidential

Responsibilities:

  • Managed development of common device controller software architecture for multifunction platform products to increase productivity and sales.
  • Managed group budget, capital assets, labor costs, and headcount utilization, resulting in meeting quarterly and yearly financial goals.
  • Managed acquisition of software/hardware, integration, qualification, and delivery of external Ethernet Server solution to Digital Printer/ Copier Products, increasing market share.
  • Managed and tracked technical problems with partners (Digi International, and Xionics) to improve quality and meet delivery date.
  • Managed development and deployment of Confidential Scan to Server, using NetWare & FTP, to selected Confidential customers as market probe, resulting in increased sales and client base.
  • Acquired and deployed Confidential problem management database, resulting in over 300 users to track defects.
  • Identified customer dissatisfaction during delight phase, significantly improving overall customer satisfaction, product operability and reliability by over 55%.
  • Developed process and software to significantly reduce software upgrade / installation time from 2 to 6 hours to less than 30 minutes.

Confidential

Software Project Manager

Responsibilities:

  • Translated ‘Voice of Customer’ to the feature requirement and negotiated product delivery content to fulfill 100% customer’s goals and expectations.
  • Managed development and delivery of Confidential first Confidential software for launch and post launch Service Pack releases to achieve budget targets.
  • Architected the first Confidential Network Scan to File using Novell filing over SPX, and FTP Filing over TCP/IP to gain new customer base.

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