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Senior Program Manager Resume

APPLICATIONS AND SKILLS:

  • Access
  • IIS/ASP
  • T - SQL
  • Powerpoint
  • Mercury QTP
  • SQLServer
  • Excel
  • Microsoft Office
  • TOAD
  • Word
  • Netscape
  • VBA
  • Outlook
  • Oracle
  • Visual Studio
  • MS Project
  • PL/SQL
  • Windows
  • IE
  • QA Run
  • XML
  • Query Analyzer
  • VB.NET
  • SQL Enterprise Manager
  • ASP.NET

EMPLOYMENT HISTORY:

Confidential

Senior Program Manager

Responsibilities:

  • Liaison between contracted Project Manager’s and all Agencies within the Confidential
  • Weekly status meetings with Directors in Governor’s Office and Contracting Executive Officers for project and scope planning
  • Ensure Quality and Standards are in place and maintained across all web sites and portals maintained under the Commonwealth Jurisdiction.

Confidential

Senior Program Manager

Responsibilities:

  • Responsible for all personal issues involving employee evaluation, hiring, release, and conflict management.
  • Works with a team of 16 to ensure all project timelines are being kept.
  • Mentor members of the team is all facets of the contract (Business Analysis, Testing, Training, Documentation, and Helpdesk Procedures).
  • Conduct team building sessions to teach PL/SQL, T-SQL, VBA/VBS, Advanced Office Applications, Automated Testing using Quick Test Pro.
  • Provide background information on upcoming proposals, write proposals and participate in oral presentations on multiple proposed contracts.
  • Used information with over 15 years of experience in many facets of applications and the business in DEP on various projects.
  • Attend inter agency meetings to be a knowledge resource of DEP applications and department policy.

Confidential

Application Support Helpdesk Contract Team Lead

Responsibilities:

  • Responsible for all personal issues involving employee evaluation, hiring, release, and conflict management.
  • Works with a team of 10 to ensure all project timelines are being kept.
  • Mentor members of the team is all facets of the contract (Business Analysis, Testing, Training, Documentation, and Helpdesk Procedures).
  • Conduct team building sessions to teach PL/SQL, T-SQL, VBA/VBS, Advanced Office Applications, Automated Testing using Quick Test Pro.
  • Provide background information on upcoming proposals, write proposals and participate in oral presentations on multiple proposed contracts.

Confidential

Lead Analyst

Responsibilities:

  • Creating of extensive Ad-Hoc reports for Agency Senior Management to make informed decisions on specific aspects of the policy and managing effective timeframes in permit issuance.
  • Work closely with Agency Senior Staff to offer user perspective at the changes and opinions on how to best track and implement the new policy.
  • Work hand-in-hand with development team to ensure changes to policy are correctly implemented in the Enterprise Application.
  • Offered ideas to all levels of management for reports to track and maintain the new policy once enacted.
  • Provided outreach and training based upon Senior Management request to DEP staff that are now required to enact the new policy.

Confidential

Senior Business/Data Analyst

Responsibilities:

  • Create on-demand Ad-Hoc reports for Senior Management of DEP to track and analyze the effects of fracking on the environment.
  • Created the Confidential extract that is used to collect monies entitled to Counties of the Commonwealth based upon data collected through multiple systems.
  • Technical liaison to the Oil and Gas Program when changes to Policy are enacted and use of Business Analyst skills to in corporate these changes into existing work flows.
  • Responsible for documenting all changes to existing and new applications and specs for reports to be created and utilized by the public.

Confidential

Project Manager

Responsibilities:

  • Responsible for day to day operation and maintenance scheduling for the entire project.
  • Responsible for meeting with program managers to determine Needs Analyst, System Requirements, and Business Requirements.
  • Responsible for developing the AS IS and TO BE documents along with maintaining project plans.
  • Responsible for weekly meetings with the CIO and Upper Management and monthly meetings with the entire project team.

Confidential

Project Manager

Responsibilities:

  • Responsible for day to day operation and maintenance scheduling for the entire project.
  • Responsible for meeting with program managers to determine Needs Analyst, System Requirements, and Business Requirements.
  • Responsible for developing the AS IS and TO BE documents along with maintaining project plans.
  • Responsible for weekly meetings with the CIO and Upper Management and monthly meetings with the entire project team.
  • Responsible for Testing of entire Workflow and Training of All supported end users

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