Senior Program Manager Resume

APPLICATIONS AND SKILLS:

EMPLOYMENT HISTORY:

Confidential

Senior Program Manager

Responsibilities:

Liaison between contracted Project Manager’s and all Agencies within the Confidential
Weekly status meetings with Directors in Governor’s Office and Contracting Executive Officers for project and scope planning
Ensure Quality and Standards are in place and maintained across all web sites and portals maintained under the Commonwealth Jurisdiction.

Confidential

Senior Program Manager

Responsibilities:

Responsible for all personal issues involving employee evaluation, hiring, release, and conflict management.
Works with a team of 16 to ensure all project timelines are being kept.
Mentor members of the team is all facets of the contract (Business Analysis, Testing, Training, Documentation, and Helpdesk Procedures).
Conduct team building sessions to teach PL/SQL, T-SQL, VBA/VBS, Advanced Office Applications, Automated Testing using Quick Test Pro.
Provide background information on upcoming proposals, write proposals and participate in oral presentations on multiple proposed contracts.
Used information with over 15 years of experience in many facets of applications and the business in DEP on various projects.
Attend inter agency meetings to be a knowledge resource of DEP applications and department policy.

Confidential

Application Support Helpdesk Contract Team Lead

Responsibilities:

Responsible for all personal issues involving employee evaluation, hiring, release, and conflict management.
Works with a team of 10 to ensure all project timelines are being kept.
Mentor members of the team is all facets of the contract (Business Analysis, Testing, Training, Documentation, and Helpdesk Procedures).
Conduct team building sessions to teach PL/SQL, T-SQL, VBA/VBS, Advanced Office Applications, Automated Testing using Quick Test Pro.
Provide background information on upcoming proposals, write proposals and participate in oral presentations on multiple proposed contracts.

Confidential

Lead Analyst

Responsibilities:

Creating of extensive Ad-Hoc reports for Agency Senior Management to make informed decisions on specific aspects of the policy and managing effective timeframes in permit issuance.
Work closely with Agency Senior Staff to offer user perspective at the changes and opinions on how to best track and implement the new policy.
Work hand-in-hand with development team to ensure changes to policy are correctly implemented in the Enterprise Application.
Offered ideas to all levels of management for reports to track and maintain the new policy once enacted.
Provided outreach and training based upon Senior Management request to DEP staff that are now required to enact the new policy.

Confidential

Senior Business/Data Analyst

Responsibilities:

Create on-demand Ad-Hoc reports for Senior Management of DEP to track and analyze the effects of fracking on the environment.
Created the Confidential extract that is used to collect monies entitled to Counties of the Commonwealth based upon data collected through multiple systems.
Technical liaison to the Oil and Gas Program when changes to Policy are enacted and use of Business Analyst skills to in corporate these changes into existing work flows.
Responsible for documenting all changes to existing and new applications and specs for reports to be created and utilized by the public.

Confidential

Project Manager

Responsibilities:

Responsible for day to day operation and maintenance scheduling for the entire project.
Responsible for meeting with program managers to determine Needs Analyst, System Requirements, and Business Requirements.
Responsible for developing the AS IS and TO BE documents along with maintaining project plans.
Responsible for weekly meetings with the CIO and Upper Management and monthly meetings with the entire project team.

Confidential

Project Manager

Responsibilities:

Responsible for day to day operation and maintenance scheduling for the entire project.
Responsible for meeting with program managers to determine Needs Analyst, System Requirements, and Business Requirements.
Responsible for developing the AS IS and TO BE documents along with maintaining project plans.
Responsible for weekly meetings with the CIO and Upper Management and monthly meetings with the entire project team.
Responsible for Testing of entire Workflow and Training of All supported end users