- Result oriented leader with experience of managing electronic channels, electronic payments, products and change in reputed financial services organizations with strong track record of leading from vision through execution.
- 12+ years hands - on practice in implementations and support of enterprise ecommerce / electronic payment solutions, debit and credit card processing, alternate delivery channels.
- 9+ years’ experience in project management, leading and mentoring implementations/support team of expert consultants.
- Headed Cards & ATM, Delivery channels for Confidential, Qatar and successfully integrated all electronic channels for Confidential
- Worked in collaboration with NCR, WinCor, verifone, Ingenico, Pax, Confidential, IRIS
- Extensive experience of Platform Migration, Technology Upgrade, Database migration, Product enhancement and International deployment.
- Experienced in with Payment Schemes like Visa, Master Card & China Union Pay and other Processors for both Magnetic Strip and EMV Debit & Credit cards.
- Significant experience in Product presentations, Customer s, Pre-Sales, conducting effective meetings, Technical documentation, quality assurance, seminars and client management with excellent communication skills.
- Liaise with customers for requirement gathering finalization of scope and its documentation for Projects, CR’s and other enhancements as per business needs.
- Preparation of test cases and to ensure their execution and completeness during SIT & UAT with compliance to Implementation Guidelines.
- Strong conceptual, analytical and problem-solving ability
- Good knowledge of PCI and PADSS standards.
Languages: .NET 4.0, WCF, Workflow Foundation C#, C++, VB, ASP.Net, WPF, Java
RDBMS: SQL Server, Oracle 11g, MySQL, query writing/debugging
Reporting Tool: Crystal Reports, Oracle Forms, Oracle Reports.
- Managing new projects for Confidential in line with Business requirements.
- Translating client requirements into business processes and interface specifications.
- Research, analyze, design, coordinate and supervise product improvements.
- Performance tuning, improvement, benchmarking and automation.
- Managing configuration, environment setup & release management.
- Provided technical support for developing the profiles and managing the processes of EMV profiles for respective schemes.
- Monitored and maintained Confidential -prime, vendor correspondence, daily issue resolution etc.
- Parameter management - Online Authorization / Prime Card management.
- Managing Card Issuance System Prime Confidential and deployed new enhancements.
- Online acquiring of Card Transactions from all over Pakistan from more than 7000 merchants.
- Managed NAC network in various cities to acquiring of online transactions coming from different merchants.
- Managed POS terminal management systems for 8000+ POS terminal profile management
- Responsibilities were Product development and support of CardPro issuing.
- Maintained the communication links of MasterCard, Implemented MasterCard various patches related with enhancement of MC products.
- UNIX Systems Administration and provided support for MasterCard Credit Card Network and provided smooth run of Authorization System.
- Developed and maintained Collection module for Credit Card Collection Area by using Oracle Developer/2000, ASP & backend maintained in Oracle databases.
- Implemented Online system for entire division for Credit Card enquiry, transaction history, detailed interest history, report printing, which will help the internal clients for routine tasks, project developed in Oracle form & report using databases and SQL.
- Lead Architect e-commerce banking - web based Application.
- Implemented replication process to update the database on the production environment.
- Developed application in MS Visual Basic using COM objects for basis transaction and enhanced value added features.
- Supervise banking IT operations & maintained Credit Card Division.
- Additional responsibilities include ATM operations, correspondence to affiliates and prepare responses.
- Look after the ATM’s performance and resolving the routine issues.
- Additional responsibilities include vendor management, project responses, testing, and issue resolutions for direct programs.
- Telebanking queues designed in developer/2000 for the IVR Clients.
- Provided support to Credit Card Department on ArkSys System.
- Maintained NAC, ArkSys, BA-Connect connectivity on GeneSys System
- Provided support to MasterCard / Visa Connectivity