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Delivery Project Manager Resume

NJ

PROFILE SUMMARY:

  • 15 years of IT experience into various stages/activities of SDLC
  • PMI Certified Project Management Professional (PMP )
  • Worked as Senior Solution Manager (Business Development Manager) for global markets and industry sectors
  • Worked as Business Development Lead for the Confidential
  • Managed end - end business proposal development for client RFPs, technical solutioning and participating in signing-off process for complex deals of high and medium magnitudes
  • Contract and Vendor Management around Software/Hardware and services procurement and US based sub-con services vendors.
  • Enterprise Content Management and Data management for Mainframe and web based applications and Data Migration projects, using Documentum, Web Publisher, ECM and eSD tools.
  • Delivery Manager for the Lotus Workplace Collaboration project at Confidential
  • Release and Program Management for multiple projects and also drive multiple technical vitality/innovation activities in parallel
  • Possess strategic vision and capability to provide strategic recommendations to the senior management
  • Ability to set-up new teams fast with minimal start-up latency to ensure smooth delivery operations
  • Skills to define robust engagement delivery model and project execution processes
  • Launched and driven the Confidential at Confidential for driving patents and disclosures
  • Extensive project leadership, project management and customer interaction experience
  • Extensive Business Proposal Development experience
  • Co-ordinated quality compliance and standards audits such as ISO 9001:2000, BSO, SACA and assessments such as SEI-CMMI Level 5 and Six Sigma implementation
  • Extensive exposure to Quality Activities/quality audits
  • Strong communication, networking and team building skills
  • Strong business acumen
  • Excellent people management skills

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Delivery Project Manager

Tools: Teradata, SQL Server, PL/SQL, Unix, Legacy Mainframes, DB2, IMS, eSD, Documentum, OpenText Content Server, Quality Center, QTP

Responsibilities:

  • Front end for all the client interactions, scope management and planning discussions
  • Preparing Release Plans and scope management for each Tier (Go - live)
  • Setting up the team from ground zero, ramping them up and monitoring work transition from the incumbents and client SMEs.
  • Preparing project plans, schedules and managing work assignments and priorities for the team
  • Coordinate requirements and design discussions with client business team, business analysts, end users, as necessary and requirements sign-offs
  • Development of project high level design docs and prepare high level estimates (LoE)
  • Developing the project schedules and preparing the work assignments and tracking plans.
  • Managing contracts, SOWs to the client satisfaction levels.
  • Preparing project forecasts for labor and non-labor costs and reconciling them to the project actuals, reporting variances and taking corrective actions wherever necessary
  • Co-ordinating with the project test teams for test management and planning activities for functional, system and UAT testing and over-seeing the test execution cycles
  • Participating in test defect triage and status report meetings
  • Working closely with the Client Program Directors and VPs to drive continuous improvement initiatives aimed at productivity gains and improved SLAs.
  • Responsible for overall SLAs for the program deliverables
  • Responsible for vendor management and sub-contractor staffing and performance management
  • Developing key strategies for business development and team growth
  • Providing career guidance mentoring and coaching to the staff.
  • Identifying skill gaps in the team and arranging for the identified s and backfills as necessary
  • Working with the Confidential sales and business development team to provide them the needed inputs for business development activities, developing parts of the proposals and review them.
  • Leading the program Audits and Business Compliance activities.

Confidential, VA

Delivery Project Manager

Tools: Informatica, Teradata, Oracle, JIRA, Rally, SQL Server, Unix, Legacy Mainframes, DB2, IMS, MS-Project, ClearQuest, Quality Center, QTP

Responsibilities:

  • Front end for all the client interactions, scope management and project planning discussions
  • Preparing Release Plans and scope management for each project releases
  • Setting up the team from ground zero, ramping them up and monitoring work transition from the incumbents and client SMEs.
  • Preparing project plans, schedules and managing work assignments and priorities for the team
  • Coordinate requirements and design discussions with client business team, business analysts, end users, as necessary and requirements sign - offs
  • Development of project high level design docs and prepare high level estimates (LoE)
  • Developing the project schedules and preparing the work assignments and tracking plans.
  • Managing contracts, SOWs to the client satisfaction levels.
  • Preparing project forecasts for labor and non-labor costs and reconciling them to the project actuals, reporting variances and taking corrective actions wherever necessary
  • Co-ordinating with the project test teams for test management and planning activities for functional, system and UAT testing and over-seeing the test execution cycles
  • Participating in test defect triage and status report meetings
  • Working closely with the Client Program Directors and VPs to drive continuous improvement initiatives aimed at productivity gains and improved SLAs.
  • Responsible for overall SLAs for the program deliverables
  • Responsible for vendor management and sub-contractor staffing and performance management
  • Developing key strategies for business development and team growth
  • Providing career guidance mentoring and coaching to the staff.
  • Identifying skill gaps in the team and arranging for the identified s and backfills as necessary
  • Leading the program Audits and Business Compliance activities like Data Security and Privacy, Internal Audits like ISO, SACA, BSO etc.

Confidential, Memphis, TN

PMO Enablement and Setup SME

Tools: Primavera P6, Microsoft Project, Program Management, Strategy development and PM Competency Development

Responsibilities:

  • Assisting director of the PMO program at Confidential to enable the setup of PMO for the large 400mUSD+ program, extend help in developing strategies, and tools implementation and roll - out plans
  • PMO Enablement and Knowledge Transfer Activities
  • Establishing the PMO Library of process and procedures for all the Project Management functions
  • Working with the Project workstream to get their project schedules defined and implemented in Primavera P6 from simple excel sheet based versions
  • Analysing the historical data to define the standard Service Level Objectives (SLOs) for the project teams from project tracking, reporting and completion point of view.
  • Providing Project Management related to the PM and workstreams Leads
  • Participating in overall budgeting, forecasting, and cost management activities for the different project workstreams and supporting the PMO Director to take decisions based on the analyzed data.
  • Client relationship management and overall SoW management
  • Confidential Account and Financial Management activities
  • Ensuring absorption of the PMO directives into the Delivery teams
  • Coaching and mentoring the existing PMO members in the client organizations for effective project management

Confidential, Mooresville, NC

Production Support Manager

Tools: Web Sphere Commerce, Java/J2EE, Pivotal Tracker, Web Services, Legacy Mainframes, COBOL. Documentum, JIRA, QTP, Rational ClearCase, Clear Quest, Remedy

Responsibilities:

  • Front end for all the client interactions, scope management and project planning discussions
  • Preparing Application support plans for the in - scope applications for Production support
  • Setting up the team from ground zero, ramping them up and monitoring work transition from the incumbents and client SMEs.
  • Preparing project plans, schedules and managing work assignments and priorities for the team
  • Preparing coverage models and plans considering the application support needs and the geographical spread of the team
  • Participate in Defect Triage meetings and end users issue resolutions
  • Working with the release management team to ensure smooth implementation of minor and major application patches and enhancements
  • Co-ordinating with the Infrastructure management teams during the infrastructure upgrade and maintenance activities
  • Defining, monitoring and reporting the Application support SLAs to the executive management team
  • Managing the development, testing and maintenance of minor and major enhancements under the preview of Production support activities
  • Coordinate requirements and design discussions with client business team, business analysts, end users, as necessary and requirements sign-offs for the effort intensive enhancements
  • Development of project high level design docs prepare high level estimates (LoE) for the minor and major enhancements
  • Managing contracts, SOWs to the client satisfaction levels.
  • Preparing project forecasts for labor and non-labor costs and reconciling them to the project actuals, reporting variances and taking corrective actions wherever necessary
  • Co-ordinating with the project test teams for test management and planning activities for functional, system and UAT testing and over-seeing the test execution cycles
  • Co-ordinating regression test and performance test cycles for the key business applications while implementing the minor and major enhancements.
  • Participating in test defect triage and status report meetings
  • Working closely with the Client Program Directors and VPs to drive continuous improvement initiatives aimed at productivity gains and improved SLAs.
  • Responsible for overall SLAs for the program deliverables
  • Responsible for vendor management and sub-contractor staffing and performance management
  • Developing key strategies for business development and team growth
  • Providing career guidance mentoring and coaching to the staff.
  • Identifying skill gaps in the team and arranging for the identified s and backfills as necessary
  • Working with the Confidential sales and business development team to provide them the needed inputs for business development activities, developing parts of the proposals and review them.
  • Leading the program Audits and Business Compliance activities like Data Security and Privacy, Internal Audits like ISO, SACA, BSO etc.

Confidential, OR

Senior Business Area Manager

Tools: Java/J2EE, Web Services, Legacy Mainframes, COBOL/CICS with IMS, Datacom, Rally, ADABAS/Natural, UNIX, and MS desktop

Responsibilities:

  • Front end for all the client interactions, scope management and project planning discussions
  • Preparing Release Plans and scope management for each project releases
  • Setting up the team from ground zero, ramping them up and monitoring work transition from the incumbents and client SMEs.
  • Preparing project plans, schedules and managing work assignments and priorities for the team
  • Coordinate requirements and design discussions with client business team, business analysts, end users, as necessary and requirements sign - offs
  • Development of project high level design docs and prepare high level estimates (LoE)
  • Developing the project schedules and preparing the work assignments and tracking plans.
  • Managing contracts, SOWs to the client satisfaction levels.
  • Preparing project forecasts for labor and non-labor costs and reconciling them to the project actuals, reporting variances and taking corrective actions wherever necessary
  • Co-ordinating with the project test teams for test management and planning activities for functional, system and UAT testing and over-seeing the test execution cycles
  • Participating in test defect triage and status report meetings
  • Working closely with the Client Program Directors and VPs to drive continuous improvement initiatives aimed at productivity gains and improved SLAs.
  • Responsible for overall SLAs for the program deliverables
  • Responsible for vendor management and sub-contractor staffing and performance management
  • Developing key strategies for business development and team growth
  • Providing career guidance mentoring and coaching to the staff.
  • Identifying skill gaps in the team and arranging for the identified s and backfills as necessary
  • Leading the program Audits and Business Compliance activities like Data Security and Privacy, Internal Audits like ISO, SACA, BSO etc.

Confidential

Senior Solution Manager (Business Development Manager)

Tools: WWGPE (Profit Estimator): Pricing Tool, GRSMART (Transition/Migration Pricing Tool), SAGE

Responsibilities:

  • Preparing business proposals for the client opportunities as response to the RFP/RFI/RFQs
  • Preparing staffing plans and the business cost case
  • Effort Estimations and overall proposal response and technical solution approach
  • Arranging delivery/industry executive approvals
  • Interacting with the Geo Teams, and the Partners in preparing the proposal and defining the overall proposal approach
  • Participating in Client Presentations/discussions for the technical solution and the overall business proposal
  • Participating in face to face client Orals (Question and answer) sessions with the clients
  • Participating in due diligence sessions with the clients

Confidential

Release/Program Manager

Tools: Struts, JSF, J2EE, JMS, RDBMS Oracle 10

Responsibilities:

  • Release Planning, Release Schedules preparation, Overall
  • Project Planning, Scope discussions, Project scheduling
  • Extensive customer interaction, participating in steering group meetings, resource hiring and planning activities, generating billing sheets.
  • Project Management and Test Cycle Management oversight for functional, system and performance testing of all the projects
  • Reviewing and refining the test scenarios/test plans for Integration, UAT and QA testing
  • Working with Business teams and client application owners related to uploading, updating, archiving and managing Commercial packages and offerings, Product portfolios, and other application related data sets.
  • Co - ordinating UAT Planning and Execution cycles with the Business users and the Concept owners
  • Providing technical leadership to the team
  • Ensuring technical upskilling and ensuring overall growth of team members.
  • Technical and general mentoring to the team for Technical Vitality initiatives

Confidential

Delivery Manager

Tools: Web Sphere Application Server (WAS), Portal Server, Backend: DB2 (Windows/Non-Windows), Oracle, Cloudscape, Rational Tools, Lotus Notes Databases

Responsibilities:

  • Project Planning and Delivery Management as per the project schedules
  • Project monitoring and Tracking and overall customer interaction
  • Effort Estimation, Project scheduling and tracking
  • Project Budgeting and forecasting for each quarter
  • Hardware and Software budgeting and planning for the year
  • Interaction with the Management Executives (Global Leads) for the project deliverables
  • Providing technical leadership and direction to the team
  • Extensive customer/partner lab interaction
  • People management responsibilites
  • Ensuring technical upskilling and ensuring overall growth of team members.
  • Technical and general mentoring to the team for Technical Vitality initiatives
  • Managing, monitoring, co - ordination and post run problem determination for the performance runs, using Rational Test Manager VU scripting.
  • Project Hardware/Software resource management on Windows (all flavors), Linux (SuSe/RedHat), AIX, Solaris platforms.
  • The system configurations vary from simple configs (3 machines) to complex cluster configs (5-7 machines) to ensure optimum resource utilisation
  • Designing and implementing the Lab setup (the setup included ~100 mid range server machines, x-series 335/345/346/366 , p-series, z-pro intellistations)
  • Defining the Process Roadmap, Process Chart defining the process elements (which were mapped to the project work items).
  • This process chart was used to prepare the work breakdown structures, project schedules and also for generating the effort estimates for the work items
  • Organizing Quality Audits like ISO, SACA, CMMI Accreditations and regular Internal Quality Audits.

Confidential

Project Manager

Tools: Unix, JAVA, Oracle, Windows and Unix (Clients), Rational

Responsibilities:

  • Project Management activities for the Mobile Commerce Platform team of 25 Test Engineers including the testing teams.
  • Close interaction with the Product Management teams to review, validate and freeze the product requirement specs.
  • Prepare project plans, co - ordinate with the Confidential Sweden team on project timelines, prepare detailed work assignments, monitoring and control activities
  • Defining the data management activities for the mobile based applications for the Content Management Modules related to the products, User setup, and other related data
  • Team resourcing, hiring, and technical up-skilling
  • Coordinating the design discussions with the Project Architects, Release team and Architects in Sweden
  • Participate and present status in the senior management reviews/status meetings.

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