Sr. Manager Resume Kansas City, MO - Hire IT People

OBJECTIVE:

To leverage my 4+ years of client - facing experience, implementation skills, project management skills, and expertise in the health care consulting industry as a Business Analyst at Confidential .

PROFESSIONAL EXPERIENCE

Confidential, Kansas City, MO

Sr. Manager

Responsibilities:

Facilitate weekly status calls with clients and internal teams to assure goals are aligned
Manage laboratory interface add-on contracts resulting in prompt client-consultant interaction and project completion
Act as resource manager to twelve consultants to ensure they achieve high(90%+) billability each billing cycle
Assist the sales team with purchase order/service order leading to accurate professional service hours quoted for implementation
Utilize SharePoint and Microsoft Project to manage database of 350+ laboratory interfaces allowing precise and up to date details for project reporting
Deliver weekly estimated-to-complete and estimated-at-complete report to the consultants showcasing the hours metric of each project and rate of project delivery
Provide project updates and close out project numbers when projects are completed allowing Cerner to collect revenue for services
Handle project escalations resulting in satisfied clients and meeting project deadline

Technology Consultant

Confidential

Responsibilities:

Applied technical workflow knowledge to integrate general lab, microbiology, blood bank, respiratory therapy, and point of care implementations to EMR which improves patient care and the hospital’s workflow
Provided clients with documentation, training, and support for implemented interfaces which leads to knowledgeable clients with their own troubleshooting skills
Designed testing plans including orders, documentations, and tools needed to capture key metrics in validation testing
Documented validation testing and key project details on SharePoint and Microsoft Project resulting in clarity amongst all project team members
Established relationships amongst laboratory staff, information systems, and application team resulting in successful completion of projects related to hospital goals
Implemented Cerner EMR at numerous laboratories resulting in the reduction of human errors and improving patient care