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Project Manager / Qa Lead / Business Process Reengineering Consultant Resume

New York New, YorK

SUMMARY:

  • Over thirty - two years of experience as a Project Manager, Business Analyst, JAD Facilitator, and Business Process Reengineering consultant utilizing Agile and Waterfall methodology .
  • Possesses a vast amount of experience in managing large business process reengineering projects, performing business analysis, systems design tasks and managing the development of various business applications.
  • Extensive expertise with Financial Applications, Check Processing Systems, Insurance, Publications, Transportation Management, Fuel Delivery, Inventory Control, Data Warehouses, Data Integrity, Municipal Government, Education, and Human Services Systems, Children’s Services, Yourdon DeMarco and Gane and Sarson Structured Analysis Techniques, Case Tools, Data and Process Modeling, Data Analysis, Object Oriented Analysis, Joint Applications Design Sessions (JAD), Business Process Reengineering (BPR), Business Area Analysis (BAA), Enterprise Resource Planning (ERP), Use Case Analysis, Object Modeling, Quality Assurance Procedures and Guidelines, Technical Training, and System Development Life Cycles (SDLC), Web Infrastructure and WEB site design.
  • Extensive Confidential experience in requirements definition, application, data mart, and reporting specifications and design.

TECHNICAL SKILLS:

PLATFORMS: Sun Sparc, Unix, NT, IBM 370 Series, IBM 3033, 4341 GroupII, IBM 4381, IBM PS/2 55, 60, 70, 80, 90, 95, Burroughs 7700, 6700, 4700, 1955, 1800, S1500, S3000, Wang VS 100, AT&T 6300, 6310, and Oracle Database, RSA Security, Power Builder, Visual Basic, SQL Server, Sybase, DB2, Oracle, N-Tier Architecture, CITRIX, CURAM

SOFTWARE TOOLS: RSA Security Software, I-Planet, Oracle, COBOL, FORTRAN, OS/MVS, CPCS, TSO/SPF, PANVALET, IDMS, ADS/O, Alpha Three, IBM PC/DOS, OS/2 2.0, Windows 3.x, Windows NT, ME, 2K, IBM Token Ring LAN, MicroFocus Workbench, XDB, IMS, Stingray, PC CICS, Intersolve APS, PVCS Version Control, HTML, JAVA, MS SharePoint

PRODUCTIVITY and CASE TOOLS: Excelerator, LBMS Systems Engineer, ADW, Systems Architect, Bachman, ERwin/ERX, Design Aid, Harvard Graphics, PowerPoint, Project Workbench, Microsoft Excel, allClear, Word Perfect, Microsoft Word, Microsoft Project, Microsoft Access, Microsoft Outlook and Outlook Express, PVCS, Maintenance Workbench, Revolve, VISIO, Lotus Notes, Lotus CC Mail, Clear: Access, Corporate Time, Platinum Data Repository, Case Wise Corporate Modeler, COGNOS Power Play and Impromptu, Documentum / Eroom, Borland Caliber, Use Case Documentation, MS SharePoint, Confidential Modeling Tool

STRUCTURED METHODOLOGIES: Method 1, Ken Orr, Yourdon, Demarco, Bachman

PROFESSIONAL EXPERIENCE:

Confidential, New York, New York

Project Manager / QA Lead / Business Process Reengineering Consultant

Responsibilities:

  • Upon completion of the models a Gap Analysis was performed to identify business process improvements and gaps.
  • Was also responsible for coordinating, the development a s well as the monitoring and managing of the development for all UAT Test Cases used for Flexcube and Systems Integration Testing.
  • Managed and performed the analysis and development of the Business Requirements Documents (BRD) for the consolidation and migrating of over three hundred operational reports to OBIE. Requirements were collected through facilitated sessions with the various business units.
  • Project served to reduce the total number of reports by forty percent while improving the quality of information being reported. Report requirements were developed for the Accounting, Compliance, Internal Auditing, Treasury Front and Back Office, Risk, and Payment Departments.
  • Served as a Business and Technical Liaison who interfaced with the Treasury Front Office Staff, and the Flexcube IT Team.
  • Was responsible for the management and coordination, implementation, training and support of the Siena Treasury Front office System.
  • Managed the implementation of the Reuters product IKON that was used to provide Siena with real-time market rates.
  • Was responsible for establishing a PMO / QA for the Business Units to insure that the operational functional requirements were being addressed and met.
  • Documented and monitored all project issues, and risks and followed up on their resolution with both eth IT Teams and vendors.

Confidential, Mahwah, New Jersey

Project Manager

Responsibilities:

  • Improving and Modernizing the Dealer Sales processes.
  • Also served as the BPMN Advisor, Consultant Architect who interfaced with the Confidential Technical Architecture Team based in the UK with the designing of an integrated Enterprise SAP Solution.
  • Additional responsibilities included for the management, planning, development and execution of BPM Plans for the study of the business processes performed by the Confidential.

Confidential, Albany, New York

Project Manager

Responsibilities:

  • As the manager of the Technical Team was responsible for managing the development of the proposed enterprise architecture model, conducted a review of the current enterprise applications inventory, developed detailed application diagrams of several of the major applications, and developed a well-documented enterprise-wide applications portfolio.
  • Was responsible for overseeing the development of the conceptual and logical data models that would support the business functions associated with the Confidential BIT Business Applications.
  • Functioned as a facilitator for business process analysis sessions whose scope to document the functional business process associated with the Confidential.
  • Functioned as the Team Manager of the Confidential BIT Applications Inventory project, was responsible for conducting interviews with key IT Staff, facilitating application review sessions and developing and updating the applications inventory documentation which consisted of Confidential Application Tree and Environment Diagrams as well as detailed descriptions of the applications platform, business owners, and its users.
  • Functioned as a Technical Liaison to the Enterprise Architecture whose function was to develop a new Technical Enterprise that insured that all business applications could be interwoven to provide easy access and reduce IT service redundancies used by the many business users.
  • All project tasks and activities were tracked utilizing MS Project.

Confidential, Brooklyn, New York

Project Manager

Responsibilities:

  • Assigned to the Special Education Information Systems Team who was responsible for developing user requirements, user stories, and use cases that for the Special Education Case Management, Document Management System.
  • These requirements were later used by the application developers for developing the Placement Generator and Placement Module.
  • Responsibilities included conducting and facilitating user requirements elaborations session and functional walkthroughs.
  • This system was built using the MAXIMUS TIENET Application.
  • Was also responsible for conducting many executive requirement walkthrough sessions where the use cases, and requirements were reviewed to obtain user approval and signoff.
  • All project tasks and activities were tracked utilizing MS Project.

Confidential, Albany, New York

Technical Architect and Business Process Reengineering Manager

Responsibilities:

  • Developed a detailed inventory of the Local District Applications, which will serve to aid the State in identifying the applications that exist across the counties as well as detailed As - Is and To-Be Business Process Models .
  • Responsible for leading interviews with State and local district IT staff to document and develop a detailed understanding of how they performed their roles across 42 functional areas of operations for Health and Human Services Programs, including reception, screening, budgeting, verification, eligibility determination and renewals.
  • Was also responsible for conducting the Quality Assurance reviews of all project documentation, including As Is and To Be Process Model Diagrams and artifacts produced by the team for presentation to the client.
  • Assisted in the development of the As-Is and To-Be models in the Confidential Modeling Tool.
  • Served as part of the team assigned the task of developing the GAP Analysis of the As Is as compared to the To Be environments.
  • Was responsible for the development of the sections of the GAP Analysis Report that focused on technology and requirements gaps.

Confidential, Albany, New York

Project Manager

Responsibilities:

  • Was also responsible for managing and directing the QA reviews of the agencies staff and consulting team’s efforts in the development of the Confidential Enterprise Architecture and Enterprise Architecture Governance projects.
  • Responsible for managing a QA Team who was responsible for monitoring the states efforts for development and implementation of document scanning via the I/EDR and OSS Projects..

Confidential, New York, New York

Project Manager

Responsibilities:

  • Served as a Project Manager / Business Process Reengineering Consultant / Work Flow Analyst who was responsible for studying the current operational business processes of the agency and developing the “As is” Processes Diagrams and supporting documentation.
  • Once the documentation was completed the proposed recommended reengineered process diagrams were developed as functional specifications and requirements for a Systems Integrator as the “To Be” business processes.
  • Was responsible for conducting numerous Joint Application Design Sessions and user interviews, served to identify the current business processes to develop the “As-Is” view of the organization.
  • This “As-Is” view along with the user requirements was used by the reengineering effort to develop the “To-Be” environment.
  • Project deliverables included numerous work flows, detailed documentation and system requirements and specifications for the proposed environment.
  • The proposed system solution is to be developed on the Curam database framework and replace the current CJIS System.
  • Was responsible for performing an in-depth analysis of the current CJIS Application to document its current functionality.

Confidential, Trenton, New Jersey

Senior Functional Analyst

Responsibilities:

  • Was entrusted with the responsibility of performing a detailed analysis of the existing Heating Oil Distribution processes and all of their supporting business application systems.
  • Was solely responsible for developing the strategic business plans that contained recommendation for replacing and existing business applications and manual processes.
  • Developed all Use Case documentation for the application development effort.
  • Designed, and managed the development of several applications which aided in improving data integrity, controlled and monitored fuel inventories across the many operations regions, improved data accuracy across the many operations systems, implemented many new management analysis and reporting tools, and improved the business processes performed by the regional offices.
  • Managed the application development effort to insure they adhered to the companies approved SDLC guidelines.
  • Developed the requirements and systems design for an Inventory Control Reconciliation application that aided the corporate comptroller’s ability to perform the month end close out and provided automated exception reporting that improved control across the regions.
  • Was responsible for acting as the IT liaison between Confidential and Jacobus Energy the front end system service bureau in communicating requirements, and discussing issues and problems the operations staff encountered.
  • All project plans were development and monitored using MS Project; all applications were developed using MS Visual Basic with a MS SQL Databases backend.

Confidential, New York, New York

Senior Business Analyst / Project Manager

Responsibilities:

  • gathering and documenting the user requirements for the development of a new drug product development and tracking internal web application.
  • The application was developed in and customized using all Microsoft SharePoint development tools, .NET, with a MS SQL Server database backend.
  • Was also responsible for developing the User Manuals and maintaining the requirements document libraries in Documentum /Eroom and Borland’s Caliber product.

Confidential, New York, New York

Senior Business Analyst

Responsibilities:

  • Was responsible for researching the business requirements and the development of an RFI (Request for Information) for a Patient Management and Psychotropic Drug Tracking System for all of the DCF managed mental health facilities.
  • The RFI contained detailed descriptions of the agencies requirements and existing workflows.
  • Functioning as a data modeler and data analyst designed data models and performed data mapping to production data for the development of a Confidential .
  • Acted as a business analysis / management consultant who report to the agency CIO and was responsible for gathering and documenting user requirements and developing application design and specification documents for the Confidential system.
  • As project manager and process re-engineering expert was responsible for conducting JAD Sessions and interviews with all businesses units within the agency to identify the current business process flows and data inventory. Was responsible for the development of Enterprise Wide Process and Data Models, which identified automation and business process improvement opportunities.
  • Developed project presentations to senior agency management complete with project timelines and cost estimates.
  • Was also responsible for identifying areas of the software application, which could be modified to improve user interaction and workflow. Served as the primary interface to the agencies research consortium to design an agency Data Warehouse of Child Services Information. Completed an Enterprise Agency Wide Study of all of the services functions within the Department of Children and families.
  • Worked closely with the agency architect in the planning and design for a Visionary Architecture for long term migration of their Mainframe based Confidential System and proposed Business Applications for the other agencies service areas, i.e. Behavioral Health, Education, IV-E Claiming, and Educational Services.
  • All analysis and design documents that contained process flow and data flow diagrams or entity relationship diagrams were developed using Visio.
  • Was responsible for conducting a data analysis and inventory of the agency’s data stores and designing a data roadmap that would aid the agency in planning and designing client centric data marts.

Confidential, Albany, New York

Senior Requirements Analyst

Responsibilities:

  • Was responsible for the development and maintenance of all project plans (developed in MS Project), developing weekly and monthly management project summary reports and conducting user surveys and conducting end user and management project presentations.
  • Was responsible for defining, developing and implementing the Data Warehouse Groups Systems Development Methodology (SDLC).
  • Conducted a detailed workflow study of how reports and data marts were development and through the SDLC improved the process of applications development and delivery.
  • Acted as a liaison to the Connections Team with the purpose of identifying data changes that would either impact or by required for reporting by the Data Warehouse built upon an Oracle 9i platform.
  • All analysis and design documents that contained process flow and data flow diagrams or entity relationship diagrams were developed using Visio.

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