We provide IT Staff Augmentation Services!

Program Manager Resume

Tampa, FL

SUMMARY:

  • 15 years of progressively responsible experience in software industry with strong expertise in Program and project management, Release management, Process consulting and improvement, Client management, Requirement analysis and documentation.
  • Managed and delivered large Programs with budget over $ 15 Million USD.
  • Over 6 years of experience managing programs involving development of customer facing highly available e - commerce applications using web 2.0 technologies.
  • Experience in Banking and Financial services, Telecommunication & Networking industry.
  • Successfully established Release management process at a large fortune 50 company.
  • Extensive experience managing multiple complex cross-functional Projects in large Matrix organizations from initiation through closure.
  • Excellent communication and interpersonal skills to work across diverse personalities and cross-functional teams.
  • Extremely self-motivated with a high level of initiative, functional and adaptive in high stress environments.
  • Developed program/project level artifacts to support a major software implementation program with concurrent releases
  • Optimized resource and capacity planning to ensure success of critical programs
  • Administration and supervision of project teams.
  • Problem management and issue resolution.

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Program Manager

Responsibilities:

  • Responsible for Projects within Self-service and HMC Programs.
  • Interface with business, development, QA, architecture and other stakeholders to prioritize requirements and release milestones.
  • Define program related metrics and ensure adherence.
  • Manage project cost, schedule, Change requests, resources, risks and issues.
  • Monitor projects execution and status reporting to senior management.

Confidential, San Jose, CA

Program Manager

Responsibilities:

  • Managed program involving delivery of multiple complex transformation projects.
  • Status reporting to senior management, capacity planning and forecasting.
  • Ensure quality by enforcing use of tools like firebugs, performance monitoring etc during development phase. Gather stats and report progress by dev teams.
  • Identify program risks and mitigation Plan.
  • Coaching and mentoring project team members.
  • Incident and case management.

Confidential, Foster City, CA

Project/Release Manager

Responsibilities:

  • Interface with platform/product development teams and prioritize projects, establish overall release level timelines, manage Risks and change.
  • Manage quarterly release at a program level. Define best practices, guidelines, and establish release milestones.
  • Publish weekly dashboards/Status on the projects to the key stakeholders at a program level
  • Determine the project Scope, approach, staffing, responsibilities, and schedule.
  • Measure and monitor progress at clearly defined points in the process to ensure that the project is delivered on time, within budget, and that it meets or exceeds expectations
  • Balance scope, schedule, budget, quality, and risks. Make adjustments as necessary. Establish dependencies w.r.t other projects and Environments in the Release Schedule.
  • Manage third party vendors wrt to project delivery and budget.

Confidential, Pleasanton, CA

Project Manager

Responsibilities:

  • Define team member’s roles and expectations, and ensure timely feedback. Ensure that project resources receive any necessary and are used effectively
  • With other leads, develop, implement, and maintain the Project Plan, including the configuration management, risk management, project measurement, and quality management plans
  • Manage relationships with client and coordinate work between different teams at different locations.
  • Review and manage all changes to the requirements through the formally defined scope change process. Represent the project team at client meetings
  • Act as a layer of control between Senior Management, clients and project teams

Confidential

Project Lead

Responsibilities:

  • Managed data migration project involving more 30 million accounts from chase to Bankone portfolio.
  • Coordinated with program managers and business owners to manage expectations, scope and risks
  • Prepared and implemented communication plan to ensure flow of information across various business and IT entities

Confidential

Project Lead/Team Lead

Responsibilities:

  • Involved in all SDLC phases including Requirement Analysis, Business Rule Extraction, Design, Development, Testing and Implementation
  • Actively involved in monitoring system utilization, collection and analysis of production logs, Identification of bottleneck transactions, problem areas in application
  • Prepare the functional Specification and Design documents. Developing System Test Plan and Testing Strategy
  • Review the Test logs and Test results and get a signoff from the client Project Manager

Hire Now