SUMMARY:

• IT professional offering over 5 years of multiple projects management methodologies and information technologies experience, seeking a Project Manager position with a company where I can lead to its success.
• A dedicated team leader with excellent customer service abilities who provide first - class relations with internal managers, employee, and clients based on knowledge and trust.
• Thorough understanding of product or system life cycles
• Knowledge of project management methodologies
• Conceptual knowledge of information technologies and methodologies
• Ability to manage development, testing and deployment of applications
• In depth knowledge in Software Development Life Cycle (SDLC), and Agile development
• Organized, attention to detail, self-motivation, personable, multi-focused and ability to meet project milestones and deliverable dates
• Exceptional skills in adapting to new technologies and environment
• Ability to multitask, motivate others and excellent customer service skills
• Self-starter with strong work ethic and time management skills, client relationship and ability to adapt and learn new things quickly
• Good analytical and communication skills and ability to work independently with minimal supervision and also perform as a part of a team
• Organized, attention to detail, self-motivation, personable, multi-focused and ability to meet project milestones and deliverable dates
• Coordinate project team responsibilities and deliverables.
• Define and gain approval for project requirements, deliverables, project plans and charters.
• Determine project cost and project timing based on scope and complexity of the project.
• Demonstrated ability to work with technical stakeholders
• Excellent oral and written communication skills
• Experience in building and executing a UAT plan
• Able to plan and manage resources effectively
• Excellent time management and organizational skills
• Demonstrated successful leadership of several complete product releases
• Performed interviews, staff and personal performance evaluations

TECHNICAL SKILLS:

Change Management Tools: MS Visual Source Safe

Databases: Oracle, MS SQL Server, MS Access, DB2, MySQL

Office Tools: MS Word, Excel, MS Project, MS Outlook

Others Skills: Teamwork/Cooperation, Enthusiasm for Work, Work Ethic, Responsibility, Efficient Planning, Positive Attitude, Ability to Adapt, Competence, Effective Problem Solving, Self-Discipline, Inquisitive, Curiosity, Knowledge, Multilingual, Motivator, Creativity, Multicultural Awareness, Management Skills, Discriminative Thinking, Analytical Reasoning, Stress Management, Mathematical Skills, Empathy

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

Project Manager Assistant

Responsibilities:

• Reengineered and enhanced 2 main processes.
• Cut delivery time on one project by 20%.
• Delivered projects before or on schedule.
• Oversaw Confidential Language Lab and implementation of online resource library and online supplements
• Managed teams of four to eight employees in completing multiple technology automation projects that effectively updated the Confidential ’s business processes, including design and implementation of online coursework
• Transformed existing hard copy resources, including course curricula, into electronic media in order to design, implement and maintain a resource library platform accessible to the Confidential user community
• Provided performance metrics and project status reports per contract requirements
• Reviewed and edited curricula for French and Creole language courses, including the Haitian Express course
• Supported Confidential French classroom instructors on a volunteer basis in providing guest lectures that demonstrated the delineation between standard French and Creole pronunciations; also provided information about Haitian culture to students who were stationed in Haiti or being transferred to perform diplomatic work in Haiti

Confidential, Olney, MD

Real Estate Agent

Responsibilities:

• Initiated, designed, and implemented marketing plan which increased our team market share by 3%.
• Augmented sales by an average of 5%.

Confidential, MD

Assistant Manager

Responsibilities:

• Initiated, planned, implemented coaching and procedures for 12 to 17 sales and service associates on various mortgage loans and bank products, which was adopted cluster wise.
• Identified security issues and implemented innovative solutions.
• Increased personal Demand Deposit Account (DDA) by 15%, business DDA by 7%.
• Augmented loans, mortgages and credits products by 60%.
• Supervised subordinate staff to include recommending applicant selection, disciplinary actions, resolution of grievances, assigning duties, directing work, conducting performance evaluations, approving leave requests and time sheets, and ensuring appropriate subordinate is provided.

Confidential, Upper Marlboro, MD

Personal Banker

Responsibilities:

• Led branch staff to achieve high sales goals of three million dollars per month.
• Augmented my portfolio by 12%.
• Trained personal bankers on mortgage products and taught new hires how to use the Loan System.
• Instructed new personal bankers on how to identity potential clients and taught methods of recommending the best product loans.