Project Analyst Resume

SUMMARY

To obtain a position which can utilize my education, technical experiences, and industry diversification,
To work in an environment which is conducive to learning both applications and technology,
To generate results which are valuable to executive decision making, the corporation or government agency, or the client,
To help strengthen individuals in their goals, career, technical capabilities, and educational endeavors, and
To maximize a student, employee, client, or company’s potential.

PROFESSIONAL EXPERIENCE

Confidential

Project Analyst

Responsibilities:

Participates in or leads cross - functional teams focused on the delivery of new or existing Business Processing Outsourcing (BPO) projects,
Plans and directs the schedules and may track budget/spending, monitors the project from initiation through delivery,
Coordinates the delivery of professional services to clients,
Project Liaison for the following countries: USA, Guatemala, Mexico, and India,
Plans, organizes, directs, controls, and delivers all projects prioritized in alignment with the clients’ expectations and business needs,
Ensures the ongoing process / system capability associated with projects and manages any changes required to meet or exceed the expectations established in project designs, and
Completed to date: Business Continuity & Disaster Recovery Plan, Business Impact Analysis (RTO, RPO), Business Continuity Test Plan and Cases, Project Test Plan & Schedule.

Confidential

Business Analyst

Responsibilities:

Responsible for the proposal writing for the transitioning of ICD-9 to ICD-10,
Preparing the Statement of Work, gathering Business Requirements, and creating Technical Requirements,
Leading business studies and present study results to HP and client senior management,
Writing Change Control requests for the screens, reports, transactions, tables, and interfaces,
Researching information from systems design documentation for the proposal writing,
Analyzing programs, scripts, and flow charts for assessments for the client proposal (UNIX/Sun/MF COBOL),
Testing screens and reports on the HIPAA 5010 project (Utilizing Gadwin Print Screen software),
Assembling Call Statistics and Reports from Avaya Communications Manager System,
Preparing and Calculating the statistical results for Provider Surveys; developing conclusions based upon statistical data,
Adjudicating Healthcare claims (Medicaid Management Information System),
Share Point 2007 Liaison, and member of the Application Capability Testing - Training Work Group.

Confidential

Business Analyst

Responsibilities:

Business Requirements Gathering and Definition on needs from both a business and technical perspective,
Interviewing Business Project Sponsors for the requirements as outlined in the Project Scope,
Assisting Program Management in the statistical gathering of test results from HP Mercury Quality Center,
Re-aligning the existing release of the given application software with the newly tested versions going into production, and
Understanding the impact of the existing project on the business as defined in the Project Business Requirements.

Confidential

Desktop Technician

Responsibilities:

Modified SQL and Access queries; ran the reports for major clients including Coca Cola Enterprises; exporting the data to Excel and analyzed the formatted data for any problem determination and/or resolution;
Created Transaction and Business Processing diagrams; analyzed existing web-based systems (e-Port Manager, USA Live, Device Admin, e-Suds, Falcon Reporting Engine, and Oracle e-Business Suite - Order Management) for new development projects including Contracts and Sales Administration;
PMO Manager for the management of full life cycle projects and web-based enhancements; utilized MS Project 2007 and Project Server 2007;
Access, Excel, Outlook, MS Project 2007, Project Server 2007, Visio 5.0, SQL, MS Office 2003, SQL Navigator 4.0, Oracle Database 10g Release 2, Oracle E-Business Suite (11.5.10.2), Salesforce.com.