Overview

• Highly motivated professional wif over 20 years’ experience in the IT Management and Consulting field wif an established track record of delivering solutions at both a project and program level.
• Strong technical background, leadership and interpersonal skills coupled wif the ability to understand the vision and strategy of a diverse group of business partners wifin large multinational companies.

SUMMARY

• Successfully manage complex development projects wif focus on key deliverables from analysis through development/production issues, QA/testing, documentation, client services, and cost performance analysis.
• P&L accountability for planning and overseeing budgets, multiple team HR, systems, SDLC project development, technical support, QA, cost containment, and vendor relations.
• Excel in bringing all stakeholders on board to implement opportunities to performance upgrades for future system flexibility.
• Background includes Project Management involving FDA Validated systems.
• Extensive experience managing and leading small to multi - million dollar IT projects through to successful completion.
• Performance-oriented manager, driven by goals, timeframes, and quantifiable results, wif a proven and effective combination of technical, managerial, and leadership skills.
• Successful track record leading cross-functional project teams.
• Extremely strong technology background in both infrastructure and application development.
• Oversee the work of employees and/or contingent workers, ensured services were delivered in compliance wif IS standards, and operated wifin established service level agreements.
• Manage engagements, resource allocations, and budgets for services.
• Worked wif senior Confidential management to developed integrated business/technology strategies.
• Strong experience wif Project Management Body of Knowledge (PMBOK) methodologies.
• Good understanding & implementation noledge of GXP’s (GMP, GCP, GLP).
• Experienced in all stages of the SDLC (Software Development Life Cycle) & VLC (Validation Life Cycle).
• Excellent noledge on Good Document Practices (GDP).
• Expertise in managing multiple concurrent projects while maintaining ownership of PMO Governance, Scope, Budget, Schedule, Risk Assessment and Mitigation plans, Issue Management, Change Control Process, Resourcing, Status Meetings and Project/Program status reports.
• Client-focused wif an emphasis on results.
• Led global technology initiatives involving internal and external resources.
• Skilled at conflict resolution and removing barriers to progress.
• Extensive experience creating, maintaining, and managing project plans.
• Strong noledge in MS Project Server, Visio, SharePoint, SAP financials & many more.
• Experienced wif Microsoft Project Server, Clarity, and Remedy.

PROFESSIONAL EXPERIENCE

Confidential, Summit, NJ

Responsibilities:

• Orchestrated solutions by aligning technology wif Business Objectives, Program Development and Strategic Roadmaps. Significant experience in analyzing and translating complex business requirements and challenges into innovative custom solutions
• Evaluated complex system's production readiness and supportability by identifying and resolving problems, risks, and issues, coordinated and planned for future requirements.
• Lead activities to install, configure and maintain multiplatform systems hardware, software and components.
• Recommended to clients the server and storage technologies and reviewed their ability to integrate components into an efficient computing infrastructure
• Communicated wif cross functional teams to understand application, network and system capabilities and produce infrastructure designs that met business requirements along wif disaster recovery requirements.
• Ownership of issues through to resolution, while delivering exceptional service by increasing performance.
• Maintained service to contracted SLA's and developed positive working relationships wif a wide range of internal and external teams
• Led client teams in both refining their business strategies and helping them broker solutions wifin Confidential landscapes that often feature conflicting goals and priorities.
• Led complex projects and programs wifin a variety of Business and Technology environments, including COTS Implementations, Web Solutions, e-Commerce, Client-Server, Infrastructure/Engineering (Data Center, Storage and Database), Digital, Mobile Apps and Mobile-optimized sites.
• Maintained a constant dialogue wif all levels of business partners to regularly review challenges, provide recommendations, strategic guidance, and effectively manage expectations around the technical options/solutions.
• Worked closely wif PMO organization to define and support the overall program, ensure the successful completion of phases and the distinct core projects, and to ensure that the appropriate project methodologies were being consistently applied.
• Managed both Capital and Baseline funded projects using standardized methodologies for the complete SDLC (RUP, Waterfall, eXtreme, Agile) including analysis, design, development, testing and implementation.
• Worked extensively wif third parties. Negotiated, reviewed and approved SOW’s, POs, SLAs, and CNDAs; facilitated RFI’s, RFPs. Maintained vendor and contract oversight throughout all phases of engagement.
• Manage project teams in diverse environments to deliver centrally provisioned services including infrastructure, database, test, and support to Merck business units.
• Provide weekly reports to project and program sponsors and account managers.
• Control and manage project timelines and finances for projects exceeding five million dollars.
• Design and implementation of large systems such as Documentum eContent Document Management Systems, SharePoint Migrations, Empower II, LIMS etc.
• Critical path analysis for project implementation.
• Ensure compliance in regulated environments.

Confidential, Raritan, NJ

Responsibilities:

• Coordinate SMS scripting projects for all for Pharma Research clients, gather requirements, document installations, coordinate UAT testing and resolve issues for production software releases.
• Organize project meetings, gather scripting requests, transfer to the SMS scripting team, submit via Managed Application Repository System (MARS), and track progress.
• Setup, maintain, and coordinate SMS package rollouts for more TEMPthan 10,000 clients across Pharma Research sites worldwide.
• Serve as liaison to global scripting team for tracking script progress that includes testing and deployment.
• Assist in the transition of client support services to the newly formed Global Application Deployment team to improve services to 10,000 clients in Research and Development Department worldwide. Create and manage local test lab facility for client script testing, OS patch testing, application issue replication and resolution.

Confidential, Roseland, NJ

Responsibilities:

• Supported Web Hosting center for Client Access.
• Monitored server statistics using various tools such as HP OpenView, NetMon, and PerMon.

Confidential, Ridgewood, NJ

Responsibilities:

• Responsible for all phases of IT project management, including technical design, resource planning, and budgeting and critical path management.
• LAN/WAN Administration for Windows NT, and Netware.
• Windows NT 4.0 planning and deployment.
• Responsible for evaluating departmental software applications of the clinical nature, and documenting deployment plan for integration into the existing network.

Confidential, Kenilworth, NJ

Responsibilities:

• Responsible for Windows NT 4.0 and Novell 4.X Server installation, configuration, troubleshooting, administration and support at departmental level.
• Support in excess of 3000 nodes via LAN and WAN.
• Worked wif user community and infrastructure support to roll out Windows 95 to the desktop.
• On going daily support for user community using TCP/IP, IPX, and UNIX connectivity.
• Assist and advised in company standard software builds and deployment.