Project Manager Resume

SUMMARY

He has 11 years of experience in Credit Cards and Payment Industry with expertise.
He has been involved in managing large scale complex IT projects, gathering of business requirements, project estimations, designing of functional & technical specifications, development and implementation activities.
He has primarily worked on Support, Development,
Design and Conversion projects. He has an excellent business acumen coupled with strong analytical and designing abilities. He has also exhibited good leadership capability with on - time quality deliverables for various customers.
He has gained experience in managing projects by understanding the team strength and delegating the work to the right resources in the team.
He has a good experience in effort estimation, project planning, scheduling, monitoring and ensuring quality delivery within the project timelines and budget.
A good team player with good communication skills and has the ability to work in a team or in an individual environment.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Ensure continuity in support services
Analysis of critical requirements raised by business and respond with estimations
Ensure timely delivery of all development projects
Status reporting and client communications
Optimal utilization of resources
Provide functional assistance to team

Service Delivery Manager

Confidential

Responsibilities:

Single point of contact for all production support services related communication
Respond in a timely manner to all issues and clarifications requested by users
Provided functional and technical assistance to the team for critical incidents and batch abends
Management of the support processes to meet performance and quality targets
Project management and resource allocation to ensure delivery as per the agreed business SLAs
Maintaining batch SLAs and ensure continuity of business services at all times
He has been instrumental in setting up the team and all the critical work flow processes to ensure timely actions of production incidents and service requests
He has also set up a rigorous ‘change management’ process to regulate the changes in the production system
He has also identified potential performance enhancements in the system which have been implemented and resulted in a stable system output
Status reporting and client communications

Development Manager

Confidential

Responsibilities:

Ensure that the project is executed as per the project with minimal deviations
Maintain co-ordination between the conversion, development and testing streams
Co-ordinate with third party vendors on development and testing
Provided functional and technical assistance to the team for critical project areas
Ensuring all issues/defects detected were resolved within the agreed timelines so as not to impact the SIT and UAT timelines
He was also responsible for all client communications preparation of project status reports, ensuring task completions as per the project plan
Estimation, planning and development for the change requests which were raised during the course of the project

Solution Architect

Confidential

Responsibilities:

New MasterCard/Visa card product launches for banks with AFS as the cards Processor
EMV migration projects
Implementation of region specific cards compliance requirements
Launch of various Islamic card products for major banks in the middle east
Instant payment services for the banks
Launch of universal SMS services functionality
New loyalty module for AFS
New Internet and Pre-Paid card launches for several banks
Design of the interfaces for providing ‘MasterCard Secure’ and ‘Verified by Visa’ services for the whole cards portfolio on AFS system
Design of interfaces between VisionPLUS and various core banking systems