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It Project Manager Resume

Sacramento, CA

SUMMARY:

  • Comprehensive experience in application implementations and building and maintaining client relationships.
  • Excels in numerous principals of Project Management methodologies and how they work with integrating client systems.
  • Skilled in forecasting and maintaining a project budget while providing updates to all levels of management.
  • Highly motivated, self - starter with an eye for details while juggling numerous, complex projects.

TECHNICAL SKILLS:

Operating Systems Applications: MS Windows (2000, Windows 7), MS Office (Word, Excel, Project, Visio, PowerPoint, Access) SharePoint, TFS, XML Spy, VPN, Remote Desktop, Client Configuration Management (CCM), Jira, MISMO,SDLC, Lotus Notes, EDI and SAP.

EMPLOYMENT HISTORY:

Confidential, Sacramento, CA

IT Project Manager

Responsibilities:

  • Managed Tax Calculation system migration.
  • Converting numerous user interface systems to a centralized taxing service.
  • Previous processes were outdated and did not meet companies compliance requirements.
  • Responsibilities included gathering business and system requirements, creating user stories and test scripts.
  • Conduct weekly project meetings, report status to business team and upper management.
  • Identify details for testing and requirements by running Access queries.
  • Interacting with third party software vendor to ensure deliverables were accurate and technical issues were addressed in a timely fashion.

Confidential, Houston, TX

Delivery Manager

Responsibilities:

  • Responsibilities included gathering clients business requirements, creating process flow documents, Implementation Guides, creating/configuring client accounts in Access d Confidential base, performing connectivity testing, XML validation testing, workflow testing and full cycle testing.
  • Worked with client to determine project requirements and created Statement of Work detailing Scope of the project.
  • Determined schedule, cost estimates (LOE) and timeline to complete requested work.
  • Monitored project progress and created any Change Request forms if Scope changed.
  • Created and maintained issue log as well as documenting escalation procedures.
  • Managed project risks and problem resolution to ensure timeline was met.
  • Created and maintained client relationships throughout the life of the project and well Confidential “Go Live”.
  • Conducted formal project closure activities with client to communicate and receive project acceptance.
  • Acted as sales resource, account manager and production support for client after implementation completed.
  • Worked with HTTPS, SFTP and Message Queue connectivity methods to connect the clients system to the Confidential exchange.
  • Estimated and maintained project budgets and provided weekly updates to client throughout the duration of the project.
  • Created and improved on internal PMO processes and documentation used on all projects to streamline the project process and save time and money on all project activities.
  • Responsible for new resources and being the “go to” person for the Delivery department.
  • Worked through monthly software releases and client specific custom code updates.
  • Assisted in QA’ing code updates and coordinating deployment for client.
  • Performed production troubleshooting support and account maintenance as needed.
  • Proficient in both Agile and waterfall project management methodologies.

Confidential, Houston, TX

IT Project Manager

Responsibilities:

  • Responsibilities include leading, coordinating, and consulting on projects of varying scope and duration.
  • During lifecycle project, upgrade of the OS from Windows NT to Windows 2000.
  • Project budget was estimated at $3.5 million.
  • Lead application implementations into environment.
  • Applications are packaged, tested, and deployed to all locations within the Enterprise.
  • Create and maintain all required documentation for projects.
  • Develop new procedures for streamlining application deployments.
  • Maintain departments Release Schedule for upcoming Quarterly Releases.
  • Create Work Breakdown Structure (SAP) for project charges.
  • Manage Time Entry System codes for all departments participating on projects.
  • Submit requests for all hardware needed for each project and ensuring hardware was received and delivered to the appropriate resource.
  • Managed Voice over IP (VoIP) implementation for Houston d Confidential centers.
  • Worked with Telecommunications department and vendors to track and record progress as well as maintain issue log.

Confidential, Houston, TX

Implementation Project Manager

Responsibilities:

  • Manage the setup, testing, and support of TOPEX implementations.
  • Determine client needs and translate them into the system requirements and process flows.
  • Coordinate implementation activities for individuals on deployment team.
  • Work with Project Team to develop and track project schedules and budgets.

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