CAREER SUMMARY:

Senior IT Manager, Program/ Project Manager, with a strong technical background, currently pursuing PMI . Special expertise in team building, effectively integrating new/modified processes/systems into an existing organization, and managing development teams and projects ranging from $100,000 to $2.2M in the automotive/health care industry. Exceptional analytical, organizational, and communication skills. A proven track record in delivering critical projects $1M+ on time, within budget, and with a high level of customer satisfaction.

TECHNICAL SKILLS:

Databases: Oracle, Access 2.0/97, DB2, SQL Server, IMS DB, DMS

Languages: COBOL II/370, Visual Basic 5/6.0

Operating Systems: MS Windows 95/98/NT/XP/2000, DOS, MVS, UNIX/LINUX

Software: Word, Excel, PowerPoint, Word Perfect, MS Project, Project WorkbenchSQL, COBOL Workbench, Xpeditor, Documentum, Informatica

Tools: eRoom, eTracker, SharePoint, Planview, ChangeMan, PUPSITIL Change Management, Instant Messaging, WebEx, Audio Conference

Methodologies: SDM, RAPID, Waterfall, Ford SLC & SDLC

PROFESSIONAL EXPERIENCE:

Confidential, Bingham Farms, MI

Project Manager

Responsibilities:

• Involved configuration updates to existing Confidential software and/or developing new programs to address a particular business need.
• PM for two major projects ($500k) to support new business requirements.
• Managed two BA’s, and a team of Mainframe, SQL, and offshore Informatica developers.
• Configured existing BI software for multiple new Confidential accounts.

Project Manager

Confidential

Responsibilities:

• Assigned as a Project Manager on a Confidential driven Confidential project.
• Project involved managing a cross functional team from Confidential.

Confidential, Tampa, FL

Principle Consultant

Responsibilities:

• Managed a team to track, report, and resolve application and infrastructure incidents.
• Assigned as a PM for a critical DTR project managing three developers and one DBA.
• Developed six new programs, enhanced E8 programs (most complex programs in Confidential ), and performed database tuning.

Confidential, Southfield, MI

Program Manager

Responsibilities:

• Established and rolled out new processes, documented existing processes, and trained project teams consisting of 100+ Confidential employees (Program Managers, PM’s, and Project Coordinators).
• Managed 50+ projects and budgets for five of Confidential General Funds.
• Created initial project plans, worked directly with the project managers, managed budgets, and provided status to senior Confidential personnel.

Confidential, Harrisburg, PA

Project Manager

Responsibilities:

• Assigned as a Project Manager on a major Confidential Medigap project.
• Project involved implementing existing and new Medigap products, and converting and claims history to the Confidential platform.

Confidential, Park Ridge, IL

Project Manager

Responsibilities:

• Senior Project Manager on two major Document Imaging Projects and four small to medium size projects all supporting the collection of Electronic Health Records (EHR).

Confidential, Farmington Hills, MI

Project Leader

Responsibilities:

• Responsible for implementing new accounts on the Confidential platform.
• Led a cross functional team in the implementation in one of the largest Confidential account.

Confidentia, Dearborn, MI

Portfolio Manager

Responsibilities:

• Directed an off - shore development team in India which implemented a Global Assets Records Management System.
• This was the first project in EDR that was successfully implemented using off-shore developers.
• Implemented a critical Discovery Project, with a $750k budget, which enabled the Tax Office to process all tax returns electronically, reducing processing time by 25%.
• The director of the Office of General Council indicated that this was the best project in his tenure at Confidential .
• Facilitated the purchase and installation of an Archivists software package for tracking historical items within the Henry Confidential Museum.
• Reduced IT project costs by hiring a BA with solid PM skills, project delivered under the $250k budget.
• Delivered 50+ smaller projects with $100k+ budgets. Ensured that all projects followed project management methodology regardless of their size

Program Manager, HR

Confidential

Responsibilities:

• Represented Confidential as the HR specialist to facilitate the transition of 100+ HR applications to Confidential .
• Key HR resource was reassigned during the project with no impact to project.

Application Supervisor

Confidential

Responsibilities:

• Managed production support team for Company Vehicle applications, supporting all company vehicles with a user base of all active and retired employees.
• Managed 10 developers supporting mainframe and web based applications.
• Managed the tracking, reporting and resolution of application and infrastructure Incidents

Project Manager/Application Supervisor

Confidential

Responsibilities:

• Implemented a software package that was rated as one of the top audit packages.
• Delivered on time, under budget, with a high level of customer satisfaction.
• Received multiple s including Confidential ’s Customer-Driven Quality .