TECHNICAL SKILLS

• Software Development
• IT/Business Analysis
• Operations Management
• Vendor Management
• Accustomed to Fast - paced work environment
• Desktop and Network Troubleshooting
• Microsoft Office tools, including MS Access
• Implementation of Process Improvements
• MS SQL Server
• Customer Facing Experience
• Problem Resolution skills
• Oracle/SQL

PROFESSIONAL EXPERIENCE

Confidential

Manager / Buyer / IT Specialist

Responsibilities:

• Manage commercial client relationships with 1M/quarter of purchases
• Value the customer relationship by providing the best service possible and meeting all of their needs
• Remain competitive while maintaining a profit margin of 10-20%
• Calculate and quote pricing for their material
• Setup logistics if their material needs picked up
• Operations manager / Nickel alloys manager / IT operations support / Cat. Converter Purchasing and sales
• Oversee operations at of one of the busiest retail Recycling Centers in Columbus
• Maintain close communication with owners, each zone manager and other key players to keep operations running smoothly and efficiently
• Manage the purchase and sales of nickel alloys and catalytic converters
• Use Excel for converter price comparisons and shipment detail
• Worked to implement process improvements and automate business operations.
• Worked on project converting from paper based system to computerized ticketing system.
• Designing workflow requirements for new system
• Selected software package RIMAS (software for Recycling industry) from Shared Logic
• Used VMWare with Windows Server 2003, Windows XP/Win7 for virtual desktops.
• Setup Thin Client devices to be used as terminals with scales.
• Maintained compliance with City of Columbus legal requirements and reporting.
• Provide reporting with SQL/Crystal Reports
• Troubleshoot any type of problem
• Have been promoted through these positions and now manage as well as continue to step in and out of as needed
• Nonferrous Commercial warehouse operations manager
• Nonferrous Commercial warehouse receiving manager
• Ferrous shipping manager
• Designed and implemented Excel spreadsheet that tracked our scrap steel shipments and settlements
• Nonferrous retail warehouse operations manager
• Cash office manager
• Designed and implemented Excel spreadsheet for Cash Office that balanced out cashiers and overall available funds
• Very trusted position
• Oversaw large amounts of cash
• Check signer
• Nonferrous metals scale operator
• Most of these positions required managing 3-10 employees, hiring / terminating and periodic reviews

Confidential

Revenue Analyst

Responsibilities:

• Test and evaluate call script scenarios for pre-paid calling plan
• Report and research issues to provide revenue assurance
• Test in-house built applications and give feedback for application development
• Developed Oracle application and Access Database for Verizon Wireless
• Designed and developed interactive forms with Oracle 9i Application server and Developer suite
• Designed an Excel spreadsheet that pulled and populated product detail from an Oracle database
• Application was deployed over the web and on the company’s network
• Wrote documentation for the application and trained Verizon employees to use