SUMMARY

Redesign of teh AT&T e - commerce website, to deliver a responsive (RWD multi-device support), personalized, and simplified User Experience, as Sr. Consultant /Lead PM, Cloud-based SaaS video surveillance evidence collection & management, UX Design, next-generation connected devices, Telecom software development & deployment, mobile applications for: e-commerce, CRM, e-payment, banking, and e-wallet, and business operations management systems, in start-up and large Confidential environments. Proven analyst/project management success with software development (e-commerce websites, mobile apps, cloud-based solutions, & business operations), manufacturing line installation/operations, and operation systems deployments in large organizations. Highly TEMPeffective communication and organizational management skills for diverse, cross-functional teams. Proven ability to manage innovative technology, product, and business process improvement projects to successful completion on-time and within budget. Background includes multiple software and system development methodologies including Agile/Scrum and Waterfall. Named inventor for 3 U.S. Patents and 20+ International Patents for Methods for Manufacturing Advanced Mobile Devices.

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Lead Project manager and consultant for enhanced design of AT&T’s websites (1000+ web pages) to deliver a responsive (RWD), personalized, analytics-driven, and intuitive experience for users to access sales, services, and support offerings.
• Managed creative design assets, user stories, front end development, content management system, and backend interfaces with five Development Teams (blended waterfall/agile methodology), six Test Teams, & 38 Application Teams.
• Recovered strategic, high-risk project from Confidential Confidential to Confidential Status in 5 months.
• Project responsibilities included solution architecture, use cases, native mobile app, analytics and optimization. Also managed UX Design System project to design and develop toolkits and re-usable components for facilitating rapid development of consistent, accessible, & highest-quality AT&T website applications.

Confidential

Responsibilities:

• Project Manager and Technical Consultant for business systems analysis, requirements, design, system development, and testing Desktop and Mobile Applications, with DevOps Process using Subversion and Jenkins tools, for Video Surveillance, Evidence Collection, & Evidence Management for law enforcement organizations.
• Delivered business analysis requirements and system/UX design for interview room recording system with advanced evidence management functions. Delivered Solutions Architecture, functional and UX design requirements/prototypes and managed agile development for cloud-based SaaS apps for mobile/desktop video surveillance & evidence management

Confidential

Responsibilities:

• Consultant and Project Manager for next-generation mobile connected devices for multi-payment methods (mag-stripe, EMV chip, & NFC), e-commerce, biometric autantication, and logical/physical access control.
• Project elements included Solutions Architecture, Bluetooth RF communications for smartphone e-payment and e-banking apps, agile methodology, for payment & bank account management, and analytics-based credit card presentation and selection.

Confidential

Responsibilities:

• Managed & delivered business systems requirements, solution architecture, user acceptance testing, patents, licenses, and deployment for next-generation connected mobile devices incorporating graphical touchscreen displays,
• Bluetooth RF communications, acoustic speakers, and fingerprint sensors. Project results include 3 U.S. patents and 20+ International Patents for methods for manufacturing next-generation mobile devices,
• License Agreements and commercial production of mobile devices.
• Project Manager for integrated solution for smart card device with software applications, RF communications, high-capacity memory, integrated fingerprint sensors, biometric autantication, and cloud-based websites and SaaS apps.

Confidential

Responsibilities:

• Managed business systems requirements, use cases, research, development, patents, production line design, installation, and deployment for next-generation mobile devices.
• Technical requirements & project manager for innovative mobile device with RF communications, and hardware/software applications for identity management, logical/physical access control, Multi-payment methods (magnetic strip, EMV and NFC), and RFID & inventory management functions.
• Managed scope, budget, hardware & software requirements, website development, prototyping, and production activities with partners and customers.
• Directed complex solution integration and installation on customer premises resulting in operational manufacturing capability and high-volume commercial production (over 1 million connected mobile devices per month).

Confidential

Responsibilities:

• Distinguished Member of Technical Staff for Bell Labs Telco Operations Support Systems (OSS) Systems Engineering, including business systems analysis, requirements definition, and technical/user documentation. Managed technical/business strategy for products and projects spanning teh AT&T/Lucent OSS/BSS portfolio, including software development for provisioning, service delivery, billing, network management, service assurance, and customer care for wireline and wireless environments.
• Responsible for and for worldwide OSS sales representatives.
• Project manager/system analyst for requirements, user interface design, network management, software development, and testing for a mobile field access device and data network for use by Telco field technicians Managed deployment to 19,000 technicians in 14 western states.
• Project Manager/business system analyst for Digital Subscriber Line (DSL) voice/data provisioning and testing functions, data network management, wireless voice/data features & network management.