SUMMARY:

• 16 years experience in Project Management, Process Program Management PMO/PCO , Vendor Management, Business Analysis, Strategy, Management Consulting, Business Development and International market experience.
• 8 years with CMS, State of Michigan, Indiana Ohio Familiar with state/federal laws, State Government organization and functions, knowledge of federal, state, and local relationships that impact the operations of a department.
• Industries State Government, Information Technology, Financial Services, Telecom and Engineering
• IT Project Implementations Web based, Criminal Justice projects, Commercial off the Shelf COTS , Data-Warehouse, Development and Business process re-engineering projects.

PROFESSIONAL EXPERIENCE:

confidential

director, program management

• Collaborating with the leadership team to create a Program Management framework
• Provide Program Management leadership for the State and Federal Government clients in the Healthcare Market segment.
• Provided program management consulting services for Center for Medicare and Medicaid Services CMS to address fraud, waste, and abuse in the Medicare/Medicaid system.
• Deploying a solution that uses business intelligence tools to mine data for analytic purposes.
• Overseeing the implementation of a Resource Management solution with Planview, a Project Portfolio Management tool
• Facilitated multiple sessions to identify root causes for improving margins and increase revenue.
• Managed the work authorization, project work plans, project financials, project resources and project deliverables
• Created project dashboard metrics for Senior Executives reporting and project governance
• Managed the contract negotiations and project renewal for ongoing project operations at CMS on OnePI.
• Assisted in creating proposals for large scale implementation of DSS/DW solutions for State and Federal government markets
• Oversaw the ongoing operations and development of the Advantage Suite product at OnePI along with key TR leadership team.
• BUSINESS SOLUTIONS 21, MI PROJECT DIRECTOR

confidential

• Successfully providing PMO, project management and business analysis verification and validation consulting services to four Information Technology projects 3 million budget for Department of Natural Resources and Environment DNRE
• Facilitate and assist with technical and infrastructure issues, including security, network and hardware/system software issues.
• Assist the State Agency in the creation of Request for Proposal RFPs , vendor selection through Invitation to Bid ITB , contract creation and negotiation with selected vendor on proposal price, project scope, product quality, and schedule of deliverables.
• Oversee assist in the creation of all State of Michigan - SUITE State Unified Information Technology Environment deliverables and stage exit Walkthroughs with the Agency and the vendor.
• Facilitate/oversee large to small project implementations with matrix resources from Michigan Department of Technology Management and Budget MDTMB , Michigan DNRE Agency and offsite vendor resources.
• Managed large project team 30 project stakeholders, including 3-4 direct reports and related DTMB Operations and support encompassing request management, release management, Quality assurance, SUITE support, reporting and mentoring
• Created RFP's for large IT projects facilitated staffing needs interviews training of the organization for various project needs

confidential

• Successfully managed the Project Control Office for a 1.2 billion Eligibility Modernization Project for the State of Indiana - This involves the privatization and modernization of the eligibility for Food Stamps, Medicaid and TANF cash assistance .
• Managed the PCO Staff and collaborate with the Operations Verification and Validation Team OV V for the daily operations.
• Created and Managed the Master Project Plan for the OV V Project provide knowledge transfer to the State of Indiana
• Established and maintained effective relationships with government officials, private industry officials, professional personnel, and other project stakeholders, through the oversight of a large project, implemented by IBM and its coalition group of companies ACS, Arbor, Haverstick along with Deloitte Consulting.
• Reviewed IBM's deliverables and work products, using Rational Portfolio Manager RPM tool.
• Utilized multiple tools to monitor and report on schedule progress, resource utilization, issue resolution/escalation, risk identification/mitigation and process adherence.
• Evaluated the project health through the creation of a Quarterly Assessment, which includes project data analysis, evaluation of project governance, issue and risk assessment and performance assessment.
• Coordinated the gathering and submission of reports on Project Team performance and compliance.
• Attended Change Control Board Meetings and create review reports for Change Request submitted by IBM.
• Attended Executive Management Meetings and make presentations as needed , to provide guidance to the project progress.
• Managed the Project Governance, Performance Metrics KPI, SLA, KPM , Call Center Metrics and Project documentation.

confidential

• Successfully managed the implementation of a 2.8 million COTS products Two Implementations in the Forensic Science Division FSD of Michigan State Police MSP . Completed one implementation project on time and under budget.
• Successfully applied Project Management methodologies to pull a project initially assigned to another PM from RED to GREEN.
• Acted as a liaison between MSP Project Office, COTS vendor FSD while following the State of Michigan SOM PM methodology, tools processes.
• Managed multiple vendors, one in Ottawa, Canada and another in Virginia. Also interacted with other SOM vendors like EDS.
• Prepared status reports conducted meetings to facilitate communication with senior and executive management regarding the status, budget and critical risks and insuring that project team and stakeholders are kept informed.
• Utilized MSP reporting mechanisms for the project maintained the product history files and established the archiving activities of the project, including change control management, issue tracking and resolutions, and quality control requirements.
• Managed the testing criteria and oversaw the system testing, cut-over, and acceptance. Coordinating and directing the project team through the initiation, planning, execution, controlling and closing phases of the project and perform other project-related activities.
• Coordinating the purchasing activities within the State of Michigan guidelines including identifying the correct contact personnel and forms, ensuring completion of the necessary purchasing documentation, scheduling meetings, analyzing proposals, and making recommendations on selection.
• Developed and managed the project scope including team's creation of timelines, milestone achievement, GANTT charts, and other mechanisms for planning and assuring project is completed on schedule requirements, design, development, testing, implementation and warranty .
• Assist in creation of Contracts/Request for Proposals RFP and business development activities.

confidential

• Successfully managed executed a 6 million Web based Sales Process application, using RUP, .NET and SQL 2000, with the State of Michigan. Utilized Niku and Rational tools for project implementation.
• Successfully planned, directed and coordinated activities of the project to ensure project objectives are accomplished within prescribed quality, schedule and budget.
• Managed the Business Analyst from vendor and client side for developing the Use cases. Also managed a team of 30 project team members, that comprised of Developers, Quality Assurance, Team Leads, Subject Matter Experts and testers.
• Interacted with Leadership team to review progress, resolve issues, negotiate contract changes and work orders.
• Responsible for contractor deliverables, quality assurance using Rational Test Manager and overall performance
• Successfully managed the change management process using Rational Clear Quest for bug tracking, problem reports enhancements.
• Conducted managed product walk-through, inspections performance evaluation through extensive testing.
• Successfully designed, created and managed training objectives, sessions, training manuals and all related documentation for end user training
• Created and negotiated project proposals. Managed the proposal's time frame, funding limitations, procedures for accomplishing project, staffing requirements and allotment of available resources for various phases of the project.

confidential

• Managed and successfully executed multiple programs through the implementation of various network projects total yearly budget of US 25 Million across the USA for Verizon.
• Liaised with customer's senior executives, engineers and implementation team during the deployment of various cross-functional wire-line networks and acted as the single point of contact for all projects, concerns, and sales.
• Developed project plans for product deployment, collaborated with client and vendor personnel to ensure the alignment on network interconnects, regulatory bodies, vendors etc.
• Created documentation on all internal processes, procedures, product information of various telecom service provider vendors
• Managed implemented the resale of various services products as provided by secondary vendors like SPRINT through research provided documentation on all internal processes, procedures, product information of various telecom service provider vendors
• Successfully managed the integration of various systems processes Pre/Post Sales, Provisioning, Test Turn up, Billing, Reporting, Fault Management for two business units in Verizon, within the time client's expectations.

confidential

SYSTEMS DEVELOPMENT GROUP PROJECT OFFICE/PMO

• Liaised with Financial Analysts/MD's and Systems Development group to determine technological needs
• Responsible for analyzing business processes and end user requirements for new Business Initiatives
• Managed multiple cross-functional projects involving multiple databases, applications and resources
• Evaluated and provided recommendations on project management tools, like Primavera Team Play and Artemis.
• Managed, coordinated and implemented a Sybase database upgrade through a full life cycle from ASE 11.0.3 version to ASE 12.0.0.1 version for 17 different Sybase servers.

confidential

DSS/DATA WAREHOUSE PROJECT AT AGERE CORPORATION LUCENT TECHNOLOGIES .

• Managed a vendor team from IBM of 36 Oracle Developers, DBA's, DA's, Design Technical leads.
• Managed the performance issues related to Web Intelligence in DSS
• Advised on best practices for project management, including risk management, contingency planning, change control, resource allocation, critical path analysis, managed clients expectations
• Created/updated project plans, Earned Value metrics coordinated the system integration tasks/interfaces in the DSS/DW implementations
• Managed, coordinated and successfully completed all Y2K testing and certification for the DSS/DW application within time and budget constraints
• Conducted Technical interviews of prospective Project Analysts/Managers for Covansys

confidential

SKILLS:

• Software Packages: MS Excel, MS Word, VISIO, Power Point, SPSS, GroupWise, Snag IT, Gravitant, Lotus Notes MS Office
• Project Management: MS Project, Primavera P3, Team Play , NIKU Workbench, NIKU Time, Rational Portfolio Manager RPM ,
• SharePoint, Planview and Microsoft Project Server
• Methodologies: State of Michigan-SEM/SUITE/PMM, PMBOK, Rational Unified Process RUP , SDLC
• Rational Tools: Rational Test Manager, Clear Quest
• Languages: .NET, Java, C, C , SQL, HTML, Infragistics
• RDBMS: SQL, Oracle Sybase.
• Reports: SSRS Sql Server Reporting Services , Crystal Reports, Business Objects
• Telecom/Network: Lucent 5ESS switch and Transport equipments. Frame Relays, ATM and Private Lines