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Business Analyst Resume

Houston, TexaS

SUMMARY:

Certified Project Management Professional (PMP) whose strengths include project leadership and planning. Knowledgeable in developing and executing work plans for development, integration and infrastructure projects. Proficient in managing virtual project teams while executing a project in multiple national and international locations.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas

Business Analyst

Responsibilities:

  • Led focus group to define system requirements for an installation of Systems Center Service Manager.
  • Performed quality control reviews, developed material and taught classes to IT staff.
  • Gathered and collated asset information for various infrastructure components, which was uploaded into Confidential ’s Asset Management module.

Confidential, Houston, Texas

Project Manager

Responsibilities:

  • Directed the disposal/transfer of 650+ Windows servers from Confidential ’s Atlanta data center to Houston.
  • Developed a master list of servers, assisted IT managers determine a path forward and establish a completion date for each server, and monitored progress against the project’s schedule.

Confidential, Houston, Texas

Project Manager

Responsibilities:

  • Managed a team to complete within five months the Assess/Define and Execute phases of a site integration project for a laboratory/manufacturing/research site
  • Project team replaced 750 workstations and migrated over 900 users to the Confidential domain.
  • Coordinated with Confidential IT groups to assume the ownership of the firewall, server and network infrastructure plus implemented standard Confidential security practices.
  • This site conversion along with 19 other sites allowed Confidential to save $1,500,000 per month in outsourcing fees.
  • Directed a project team to integrate the IT infrastructure for the Confidential Refinery with an expected savings of $10,025,000 over five years.
  • Implemented the Confidential client support, data security, network, and managed workstation model.
  • Migrated to Confidential ’s large site server model from a stand - alone data center.
  • During a six-week period exchanged 1,025 workstations and migrated 1,200 users to the Confidential domain.
  • First year savings was $182,000 with an estimated subsequent yearly savings of $325,000.
  • Assumed project leadership when the project manager resigned for two corporate-wide projects.
  • First assignment was a worldwide effort to remotely upgrade in place 6,800+ workstations from Windows 2000 to XP SP2.
  • The second project was the conversion from Access 97 to Access 2003.
  • Managed a project team through the Assess and Defines stages to implement an enterprise network load-balancing solution by installing load balancers in six computing environments.
  • Implemented an enterprise-class security solution (ePolicy Orchestrator) for workstations and servers.

Confidential, Houston, Texas

Project Manager

Responsibilities:

  • Led a project team that gathered project requirements, developed and implemented a new employee rental vehicle program at Confidential .
  • Web-based application replaced manual processes used by employees and program administrators.
  • New inventory reports provide accounting department with accurate inventory cost information.
  • Managed a project team that implemented critical changes for Toyota dealers when new Scion vehicles were allocated to dealers.
  • Created and controlled project requirements document, budget, schedule and resources for this six-month project.

Confidential, Houston, Texas

Logistics Analyst

Responsibilities:

  • Part of a logistics team supporting the changeover from a private contractor to Confidential security personnel at the Hobby and Bush Intercontinental airports.

Confidential, Houston, Texas

Senior Manager

Responsibilities:

  • Supervised a project to optimize Confidential ’s supply-chain and plant production processes.
  • Directed a team of eight (8) Spherion consultants plus coordinated the efforts of two external development teams.
  • Spherion project team created middleware to integrate the forecast and supply-chain models.
  • Additionally, the Spherion team built a portal that allowed users to view results and update plant production data.

Confidential, Houston, Texas

Project Manager

Responsibilities:

  • Lead and mentored a team of 11 consultants, and provided oversight to employees in 300+ worldwide locations.
  • Directly reported to Confidential ’s Chief Information Officer (CIO) and interfaced with all levels of Confidential ’s management team.
  • Planned, scheduled and managed project resources.
  • Created and implemented change requests to reflect additional work required by project team.

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