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Project Manager Resume

Jacksonville, FL

TECHNICAL BACKGROUND:

  • RoboHelp
  • Visio
  • Axure RP
  • Ariba Supplier Network
  • SAP Frictionless
  • Visual Studio Team Foundation Server 2012
  • QuickBase
  • Microsoft Project
  • Atlassian JIRA
  • Atlassian Confluence
  • SalesForce
  • Kadient/Qvidian InciteKnowledge
  • SharePoint
  • SQL

EXPERIENCE:

Confidential, Jacksonville, FL

Project Manager

Responsibilities:

  • Manages all aspects of scholarship application system and learning management software development projects utilizing Agile development methodologies, ensuring projects are delivered on time and on budget
  • Conducts fact gathering sessions with business owners to determine business needs
  • Researches business problems and suggests solutions to business owners
  • Translates business needs into requirements documents
  • Schedules application design, development and deployment activities
  • Works with the development team preparing estimates for design, coding and testing
  • Ensures that development meets the acceptance criteria for given business requirements
  • Ensures that development and testing activities meet the scheduled timelines
  • Assists with system testing and debugging of applications
  • Identifies user acceptance test scenarios and assures that these activities are properly scheduled and completed
  • Writes and executes test plans to validate enhancements meet requirements
  • Identifies, effectively communicates, and resolves project issues and risks
  • Maintains communication with stakeholders and provides project status updates
  • Performs workload planning, tracking accomplishments, team meetings and status reporting including and not limited to Sprint planning, Sprint retrospectives, the daily Scrum, and Show and Tell Ceremonies
  • Ensures project related documentation is up to date and accessible to the organization
  • Trains end users on application functionality and enhancements
  • Researches and assists with the resolution of Help Desk ticket issues
  • Prepares technical documentation in the form of Release Notes and maintains documentation library

Confidential

Strategic Sales Support Project Manager

Responsibilities:

  • Served as Project Manager responsible for creating and managing all technical business proposals (RFP) for the Contingent Workforce Solutions (Vendor Management Software
  • Managed Services, and Talent Management Software) division of the Confidential, responsibilities include:
  • Established project timeline and ensures that milestones are met
  • Responsible for entire project lifecycle from project kick - off to project hand-off to Implementation Team upon contract award
  • Identified project resources and assigns responsibilities
  • Facilitated status meetings with project team and kept all parties abreast of changes
  • Provided feedback and status updates to Senior Management, including weekly project report
  • Resolved issues that may arise and escalates if necessary
  • Assured project related legal documents were reviewed, completed, and signed
  • Ensured project documents were completed, current, and stored appropriately
  • Defined business process for creating over 150 business proposals on an annual basis
  • Created and maintained an extensive library of technical proposal content and supporting documentation for use in business proposals and sales documentation on both internal wiki site and Kadient InciteKnowledge application
  • Participated in sales calls as functionality expert
  • Built relationships with other Confidential Group business units and served as SME while working cross-functionally to create strategic business proposals and sales presentations/initiatives to drive additional revenue
  • Configured and performed sales demonstrations of the Confidential VMS (vendor management solution), a web-based procurement system
  • Created sales and marketing collateral (PowerPoint presentations, product overviews, etc.)

Business Analyst

Confidential

Responsibilities:

  • Managed software development process (utilizing Agile and Waterfall development methodologies), responsibilities included:
  • Worked with Product Management team and business owners to define requirements and write business cases for quarterly enhancements to the Confidential VMS (Vendor Management Software)
  • Reviewed business cases for requirements and ensured that requirements are clearly defined
  • Scheduled business cases for development
  • Followed business cases through development and notifying development when requirements have changed
  • Scheduled and facilitated development inspections between business owners and development team
  • Performed quality testing/UAT and ensured that issues are identified and resolved in a timely manner prior to releasing to production
  • Wrote and created quarterly user software release notes and published to internal wiki and client production sites
  • Gathered technical requirements from business owners utilizing interviewing techniques to identify and document requirements for off-cycle and quarterly enhancements
  • Reviewed development reports and queues to ensure adherence to release schedules
  • Utilized Axure to prototype enhancements
  • Assisted the Sales/Proposal team with high-level technical inquires for technical business proposals and maintained a repository of responses on internal wiki
  • Served as SME and performed UAT on JIRA (Atlassian issue tracking application) implementation

Sr. Technical Proposal Writer / Sales Support Specialist

Confidential

Responsibilities:

  • Developed sales proposals, technical documentation, and presentations that drove national and global sales opportunities for the Vendor Management Solution and Managed Service Provider business unit of MPS Group ( Confidential ).
  • Project management duties included the coordination of multiple internal and external teams, driving timelines, and facilitating requests across various departments.
  • Created and delivered proposal documents utilizing templates and proprietary business information.
  • Created and maintained an extensive library of technical proposal content and supporting documentation for use in business proposals and sales documentation within Kadient InciteKnowledge application
  • Acted as a liaison between corporate departments and subsidiary offices in researching account and contract details and responding to requests for company information

Confidential, Jacksonville, FL

Senior Sales and Marketing Analyst

Responsibilities:

  • Managed the contract process from origination to execution
  • Prepared bids for new construction and retrofit projects
  • Wrote proposals and prepared presentations for future projects
  • Reviewed and analyzed subcontract agreements
  • Wrote training manual for department along with developed and facilitated training program
  • Developed and maintained sales forecasting tool for company wide distribution
  • Analyzed sales numbers and reconciled financial reports on a monthly basis
  • Developed and maintained sales figure tracking device for company wide distribution
  • Assisted in the integration and the takeover of third largest competitor
  • Coordinated national tradeshows, client events, and conferences
  • Worked closely Regulatory Affairs Office to ensure legal compliancy on contracts

Confidential, Jacksonville, FL

Staffing Specialist / Recruiter

Responsibilities:

  • Reviewed resumes and conducted behavioral based interviews of prospective employees for positions in general office, accounting, legal, customer service, and management positions
  • Conducted new hire orientation, processed new hire paperwork, and maintained employee database
  • Negotiated compensation packages
  • Processed payroll for 100+ employees
  • Assisted in the staffing for a 300+ seat call center
  • Coordinated and participated in job fairs and interview preparation/resume writing workshops
  • Made cold calls to recruit new employees and to current clientele to generate business

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