We provide IT Staff Augmentation Services!

Director Of Student Finance & Project Manager Resume

Tampa, FL

SUMMARY:

  • Extensive technical and management experience with a solid academic background in project management and business administration.
  • Excellent communicator with strong leadership skills and the ability to lead strong project management teams.

AREAS OF EXPERTISE:

  • Requirements Documentation Software Implementation Project Management
  • Functional Specifications User Acceptance Testing SDLC
  • Banking Financial Services Quality Assurance

COMPUTER SKILLS:

  • MS Office (Word, Excel, PowerPoint, Access, Outlook), MS Visio, MS SharePoint
  • Organization - Specific Office Management Systems, Internet Search Tools
  • Familiar with Systems Development and Data Analysis Concepts

PROFESSIONAL EXPERIENCE:

Director of Student Finance & Project Manager

Confidential, Tampa, FL

Responsibilities:

  • Led the planning and implementation of a Military student finance process across three locations in a call center using the System Development Lifecycle methodology.
  • Lead project manager on software implementation project of the student information system database.
  • Handled multiple projects while meeting strict deadlines.
  • Negotiated with executive team to agree on project goals.
  • Collected requirements from business executives using interviews, document and workflow analysis.
  • Participated in meetings to resolve problems and disputes.
  • Advanced Excel (formulas, pivot tables, charting / visualizations, VBA and dashboard).
  • Conducted research and analysis to identify to support the development of the Military division.
  • Developed user group to conduct user acceptance testing.
  • Presented results from user acceptance testing to the management team.
  • Coordinated with IT and the software developer to support CRM additions.
  • Conducted trainings on the military student finance process.
  • Provided connection between development team and the testing team through the system development lifecycle.
  • Developed forecast reports on expected amount of non - Title IV funding.
  • Participated in cross functional meetings to determine root cause analysis, identify deficiencies, identify area of opportunity and develop solutions.
  • Prepared Project Charter and conducted project kick off meetings.
  • Prepared Business Requirement Document and converted into functional specifications.
  • Managed schedules and collaborated with different team members of the project team.
  • Review and managed the user testing process
  • Implement and participate in multiple pilot programs while obtaining feedback from employees to better improve each program.
  • Prepared project progress reports and status reports and submitted to senior management.
  • Created and managed the business tuition reimbursement and assistance process.
  • Assisted with required data analysis, interpretation and document presentation.
  • Designed Data Flow and Entity Relationship Diagrams using MS Visio

Buyer/Underwriter

Confidential, Clearwater, FL

Responsibilities:

  • Analyzed credit reports to make loan decisions and determine loan terms.
  • Managed auto loan portfolios; marketed auto loan purchase programs to auto dealerships.
  • Led department in loan production during six out of seven months.

Senior Credit Manager

Confidential, Port Richey, FL

Responsibilities:

  • Trained new employees on office procedures and position requirements.
  • Received and processed home, car and unsecured loans.
  • Interacted with customers to identify needs and negotiate loans to meet those needs.
  • Promoted to Senior Credit Manager due to high quality work and leadership skills.

Hire Now