Program Manager/project Manager Resume
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Lexington, KY
PROFESSIONAL SUMMARY:
- Innovative problem solver with more than 15 years of experience and expertise in corporate
- Information technology and commercial product design.
- Powerful program management and leader consistently driving teams to success.
- Aggressively address challenges and problems to maximize productivity and overall organizational success.
- Willing to take on new challenges as the business needs grows.
SKILL:
- MS Office Suite
- Excel
- Access
- Word
- Visio
- Power Point
- PowerShell
- VBScripts
- Office 365
- One note
- Ever note
- Drop box
- VNC
- VPN
- MS Terminal Servers
- MS Project Profession
- MS Enterprise Project Management (EPM
- MS Team Foundation Server (TFS)
- Test Manager
- MS Test Scripts
- Windows AD Security
- Dashboard
- MS Visio
- SPSS
- SAS
- Six Sigma
- Data Modeler Erwin
- Rational Rose
- Business Object
- Data Services
- ETL
- Crystal Report
- CCM (security…)
- Universes
- DataMarts Vs. Views (Virtual Data)
- Mirrored system VS Data Warehouse
- MS Business Intelligence
- SSIS
- VBA
- CSS
- HTML/XHTML
- Java
- JavaScript
- Shell scripting
- SQL
- XML/XSL
- Visual Studios
- Xcode
- Oracle 9 - 11g Development Web and Forms
- MS Sharepoint
- Infopath
- Sharepoint Workspace
- MS SQL
- MySQL
- Oracle
- Windows Servers
- Windows Terminal Servers
- SSIS
- Toad
- Agile
- Waterfall
- MBA Candidate
- 2013
- PMP Candidate 2012
- Six Sigma Master Black Belt Candidate 2012
- ITIL
EXPERIENCE:
Confidential, Lexington, KY
Program Manager/Project Manager
Responsibilities:
- Direct and manage project development from beginning to end.
- Define project scope, goals and deliverables that support business goals in Collaboration with senior management and stakeholders.
- Develop full - scale project plans and associated communications documents.
- Effectively communicate project expectations to team members and stakeholders In a timely and clear fashion.
- Liaise with project stakeholders and vendors on an ongoing basis.
- Vendor Management -Set deliverable expectations, monitored budget and performance.
- Estimate the resources and participants needed to achieve project goals.
- Determine and assess need for additional staff and/or consultants
- Set and continually manage project expectations with team members and other Stakeholders. Status Meeting and Dashboard of Project Status
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team. Risk Management
- Identify and manage project dependencies and critical path.
- Develop and deliver progress reports, proposals, requirements documentation
- Determine the frequency and content of status reports from the project team
- Analyze results, and troubleshoot problem areas.
- Proactively manage changes in project scope, identify potential crises, and Devise contingency plans.
- Define project success criteria and disseminate them to involved parties Throughout project life cycle. Score Cards
- Assist in evaluation of software products or packages.
- Assisted in Creating Performance Standards Software and Hardware
- Assisted in the development of a disaster recovery plans, protocol and Project standards.
QA/Release Manager
Confidential
Responsibilities:
- Drive and lead the release process for the area of responsibility. ITIL Protocol
- Ensure the release of products and raw materials in compliance with Confidential Practices
- Represent QA (decision responsibility) in all meetings related to the area of Act a Subject Matter Expert (SME)
- Lead 4 off-shore teams EPM, TFS, Testing and Business Objects/Business Intelligence
Business Intelligence/Analytics
Confidential
Responsibilities:
- Developed the department from a single person to Global BI Department.
- Establish Guidelines, Requirement Templates and suggestions when working with the Business user.
- Database Platforms Oracle and Microsoft SQL.
- Established and help develop the data warehouse and reporting tools, that is the one source of data for Confidential Analytics
- Establish Data Analysis practices
- SAS Social Media Models. (Marketing strategies)... demographics,
- SAS Transactional Models (Accounting strategies)
- SPSS
- Six Sigma
- Establish Data Modeling techniques and guidelines
- Dimensional Model as opposed to Relational Model for Data warehouse
- Establish Data Cleansing processes - Data Validation
- Establish Data Mining Process and Procedures.
- Establish Guidelines and suggestions when working with the Business user.
- Worked with the company to Develop MDM polices and procedure.
- Established a Data Governance Board.
- Establish guidelines for security, data integrity, data quality, response times, throughput, load balancing, failover procedures, monitoring, administration, change management and versioning in collaboration with Enterprise Architecture
- Document integration standards and guidelines and create developer user guides
- Establish development procedures and coding standards to coordinate development between in house and offshore developers.
- Establish Client Training Cycles to enable users to create standard reporting within each Business unit.
Freelance IT Consultant
Confidential, Lancaster, KY
Responsibilities:
- Individual Training on PC and Confidential Product
- Assist in Product Selection
- Training Assistant for various Products and various IT Strategies
- Weekend Development for small companies
- General Freelance IT Projects that has a limit lifecycles
- Work with small business to setup a small IT department of 3 or less.
Lead Technical Analyst, I/T Specialist
Confidential, Lexington, KY
Responsibilities:
- Primary role technical manager/Program Manager for Confidential
- Contact for critical issues for a client court Product
- Manage project development from beginning to end.
- Define project scope, goals and deliverables that support business goals in Collaboration with senior management and stakeholders.
- Develop full-scale project plans and associated communications documents.
- Effectively communicate project expectations to team members and stakeholders
- Liaise with project stakeholders on an ongoing basis.
- Estimate the resources and participants needed to achieve project goals.
- Determine and assess need for additional staff and/or consultants
- Set and continually manage project expectations with team members and other Stakeholders.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team. Risk Management
- Identify and manage project dependencies and critical path.
- Develop and deliver progress reports, proposals, requirements documentation And presentations.
- Determine the frequency and content of status reports from the project team
- Analyze results, and troubleshoot problem areas.
- Proactively manage changes in project scope, identify potential crises, and Devise contingency plans.
- Define project success criteria and disseminate them to involved parties
Systems Developer/T Specialist
Confidential, Kentucky
Responsibilities:
- Design and development software
- Develop Software requirements and develop programming code
- Working closely with Marketing and client during Design, Development and Testing
- Testing the product in controlled, real situations before going live
- Assist in the Hardware Configuration and Software implementation
- Preparation of training manuals for users
- Maintaining the systems once they are up and running