PROFESSIONAL SUMMARY:

• Innovative problem solver with more than 15 years of experience and expertise in corporate
• Information technology and commercial product design.
• Powerful program management and leader consistently driving teams to success.
• Aggressively address challenges and problems to maximize productivity and overall organizational success.
• Willing to take on new challenges as the business needs grows.

SKILL:

• MS Office Suite
• Excel
• Access
• Word
• Visio
• Power Point
• PowerShell
• VBScripts
• Office 365
• One note
• Ever note
• Drop box
• VNC
• VPN
• MS Terminal Servers
• MS Project Profession
• MS Enterprise Project Management (EPM
• MS Team Foundation Server (TFS)
• Test Manager
• MS Test Scripts
• Windows AD Security
• Dashboard
• MS Visio
• SPSS
• SAS
• Six Sigma
• Data Modeler Erwin
• Rational Rose
• Business Object
• Data Services
• ETL
• Crystal Report
• CCM (security…)
• Universes
• DataMarts Vs. Views (Virtual Data)
• Mirrored system VS Data Warehouse
• MS Business Intelligence
• SSIS
• VBA
• CSS
• HTML/XHTML
• Java
• JavaScript
• Shell scripting
• SQL
• XML/XSL
• Visual Studios
• Xcode
• Oracle 9 - 11g Development Web and Forms
• MS Sharepoint
• Infopath
• Sharepoint Workspace
• MS SQL
• MySQL
• Oracle
• Windows Servers
• Windows Terminal Servers
• SSIS
• Toad
• Agile
• Waterfall
• MBA Candidate
• 2013
• PMP Candidate 2012
• Six Sigma Master Black Belt Candidate 2012
• ITIL

EXPERIENCE:

Confidential, Lexington, KY

Program Manager/Project Manager

Responsibilities:

• Direct and manage project development from beginning to end.
• Define project scope, goals and deliverables that support business goals in Collaboration with senior management and stakeholders.
• Develop full - scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders In a timely and clear fashion.
• Liaise with project stakeholders and vendors on an ongoing basis.
• Vendor Management -Set deliverable expectations, monitored budget and performance.
• Estimate the resources and participants needed to achieve project goals.
• Determine and assess need for additional staff and/or consultants
• Set and continually manage project expectations with team members and other Stakeholders. Status Meeting and Dashboard of Project Status
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team. Risk Management
• Identify and manage project dependencies and critical path.
• Develop and deliver progress reports, proposals, requirements documentation
• Determine the frequency and content of status reports from the project team
• Analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and Devise contingency plans.
• Define project success criteria and disseminate them to involved parties Throughout project life cycle. Score Cards
• Assist in evaluation of software products or packages.
• Assisted in Creating Performance Standards Software and Hardware
• Assisted in the development of a disaster recovery plans, protocol and Project standards.

QA/Release Manager

Confidential

Responsibilities:

• Drive and lead the release process for the area of responsibility. ITIL Protocol
• Ensure the release of products and raw materials in compliance with Confidential Practices
• Represent QA (decision responsibility) in all meetings related to the area of Act a Subject Matter Expert (SME)
• Lead 4 off-shore teams EPM, TFS, Testing and Business Objects/Business Intelligence

Business Intelligence/Analytics

Confidential

Responsibilities:

• Developed the department from a single person to Global BI Department.
• Establish Guidelines, Requirement Templates and suggestions when working with the Business user.
• Database Platforms Oracle and Microsoft SQL.
• Established and help develop the data warehouse and reporting tools, that is the one source of data for Confidential Analytics
• Establish Data Analysis practices
• SAS Social Media Models. (Marketing strategies)... demographics,
• SAS Transactional Models (Accounting strategies)
• SPSS
• Six Sigma
• Establish Data Modeling techniques and guidelines
• Dimensional Model as opposed to Relational Model for Data warehouse
• Establish Data Cleansing processes - Data Validation
• Establish Data Mining Process and Procedures.
• Establish Guidelines and suggestions when working with the Business user.
• Worked with the company to Develop MDM polices and procedure.
• Established a Data Governance Board.
• Establish guidelines for security, data integrity, data quality, response times, throughput, load balancing, failover procedures, monitoring, administration, change management and versioning in collaboration with Enterprise Architecture
• Document integration standards and guidelines and create developer user guides
• Establish development procedures and coding standards to coordinate development between in house and offshore developers.
• Establish Client Training Cycles to enable users to create standard reporting within each Business unit.

Freelance IT Consultant

Confidential, Lancaster, KY

Responsibilities:

• Individual Training on PC and Confidential Product
• Assist in Product Selection
• Training Assistant for various Products and various IT Strategies
• Weekend Development for small companies
• General Freelance IT Projects that has a limit lifecycles
• Work with small business to setup a small IT department of 3 or less.

Lead Technical Analyst, I/T Specialist

Confidential, Lexington, KY

Responsibilities:

• Primary role technical manager/Program Manager for Confidential
• Contact for critical issues for a client court Product
• Manage project development from beginning to end.
• Define project scope, goals and deliverables that support business goals in Collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders
• Liaise with project stakeholders on an ongoing basis.
• Estimate the resources and participants needed to achieve project goals.
• Determine and assess need for additional staff and/or consultants
• Set and continually manage project expectations with team members and other Stakeholders.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team. Risk Management
• Identify and manage project dependencies and critical path.
• Develop and deliver progress reports, proposals, requirements documentation And presentations.
• Determine the frequency and content of status reports from the project team
• Analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and Devise contingency plans.
• Define project success criteria and disseminate them to involved parties

Systems Developer/T Specialist

Confidential, Kentucky

Responsibilities:

• Design and development software 
• Develop Software requirements and develop programming code
• Working closely with Marketing and client during Design, Development and Testing
• Testing the product in controlled, real situations before going live
• Assist in the Hardware Configuration and Software implementation
• Preparation of training manuals for users
• Maintaining the systems once they are up and running