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Program Manager/project Manager Resume

Lexington, KY

PROFESSIONAL SUMMARY:

  • Innovative problem solver with more than 15 years of experience and expertise in corporate
  • Information technology and commercial product design.
  • Powerful program management and leader consistently driving teams to success.
  • Aggressively address challenges and problems to maximize productivity and overall organizational success.
  • Willing to take on new challenges as the business needs grows.

SKILL:

  • MS Office Suite
  • Excel
  • Access
  • Word
  • Visio
  • Power Point
  • PowerShell
  • VBScripts
  • Office 365
  • One note
  • Ever note
  • Drop box
  • VNC
  • VPN
  • MS Terminal Servers
  • MS Project Profession
  • MS Enterprise Project Management (EPM
  • MS Team Foundation Server (TFS)
  • Test Manager
  • MS Test Scripts
  • Windows AD Security
  • Dashboard
  • MS Visio
  • SPSS
  • SAS
  • Six Sigma
  • Data Modeler Erwin
  • Rational Rose
  • Business Object
  • Data Services
  • ETL
  • Crystal Report
  • CCM (security…)
  • Universes
  • DataMarts Vs. Views (Virtual Data)
  • Mirrored system VS Data Warehouse
  • MS Business Intelligence
  • SSIS
  • VBA
  • CSS
  • HTML/XHTML
  • Java
  • JavaScript
  • Shell scripting
  • SQL
  • XML/XSL
  • Visual Studios
  • Xcode
  • Oracle 9 - 11g Development Web and Forms
  • MS Sharepoint
  • Infopath
  • Sharepoint Workspace
  • MS SQL
  • MySQL
  • Oracle
  • Windows Servers
  • Windows Terminal Servers
  • SSIS
  • Toad
  • Agile
  • Waterfall
  • MBA Candidate
  • 2013
  • PMP Candidate 2012
  • Six Sigma Master Black Belt Candidate 2012
  • ITIL

EXPERIENCE:

Confidential, Lexington, KY

Program Manager/Project Manager

Responsibilities:

  • Direct and manage project development from beginning to end.
  • Define project scope, goals and deliverables that support business goals in Collaboration with senior management and stakeholders.
  • Develop full - scale project plans and associated communications documents.
  • Effectively communicate project expectations to team members and stakeholders In a timely and clear fashion.
  • Liaise with project stakeholders and vendors on an ongoing basis.
  • Vendor Management -Set deliverable expectations, monitored budget and performance.
  • Estimate the resources and participants needed to achieve project goals.
  • Determine and assess need for additional staff and/or consultants
  • Set and continually manage project expectations with team members and other Stakeholders. Status Meeting and Dashboard of Project Status
  • Delegate tasks and responsibilities to appropriate personnel.
  • Identify and resolve issues and conflicts within the project team. Risk Management
  • Identify and manage project dependencies and critical path.
  • Develop and deliver progress reports, proposals, requirements documentation
  • Determine the frequency and content of status reports from the project team
  • Analyze results, and troubleshoot problem areas.
  • Proactively manage changes in project scope, identify potential crises, and Devise contingency plans.
  • Define project success criteria and disseminate them to involved parties Throughout project life cycle. Score Cards
  • Assist in evaluation of software products or packages.
  • Assisted in Creating Performance Standards Software and Hardware
  • Assisted in the development of a disaster recovery plans, protocol and Project standards.

QA/Release Manager

Confidential

Responsibilities:

  • Drive and lead the release process for the area of responsibility. ITIL Protocol
  • Ensure the release of products and raw materials in compliance with Confidential Practices
  • Represent QA (decision responsibility) in all meetings related to the area of Act a Subject Matter Expert (SME)
  • Lead 4 off-shore teams EPM, TFS, Testing and Business Objects/Business Intelligence

Business Intelligence/Analytics

Confidential

Responsibilities:

  • Developed the department from a single person to Global BI Department.
  • Establish Guidelines, Requirement Templates and suggestions when working with the Business user.
  • Database Platforms Oracle and Microsoft SQL.
  • Established and help develop the data warehouse and reporting tools, that is the one source of data for Confidential Analytics
  • Establish Data Analysis practices
  • SAS Social Media Models. (Marketing strategies)... demographics,
  • SAS Transactional Models (Accounting strategies)
  • SPSS
  • Six Sigma
  • Establish Data Modeling techniques and guidelines
  • Dimensional Model as opposed to Relational Model for Data warehouse
  • Establish Data Cleansing processes - Data Validation
  • Establish Data Mining Process and Procedures.
  • Establish Guidelines and suggestions when working with the Business user.
  • Worked with the company to Develop MDM polices and procedure.
  • Established a Data Governance Board.
  • Establish guidelines for security, data integrity, data quality, response times, throughput, load balancing, failover procedures, monitoring, administration, change management and versioning in collaboration with Enterprise Architecture
  • Document integration standards and guidelines and create developer user guides
  • Establish development procedures and coding standards to coordinate development between in house and offshore developers.
  • Establish Client Training Cycles to enable users to create standard reporting within each Business unit.

Freelance IT Consultant

Confidential, Lancaster, KY

Responsibilities:

  • Individual Training on PC and Confidential Product
  • Assist in Product Selection
  • Training Assistant for various Products and various IT Strategies
  • Weekend Development for small companies
  • General Freelance IT Projects that has a limit lifecycles
  • Work with small business to setup a small IT department of 3 or less.

Lead Technical Analyst, I/T Specialist

Confidential, Lexington, KY

Responsibilities:

  • Primary role technical manager/Program Manager for Confidential
  • Contact for critical issues for a client court Product
  • Manage project development from beginning to end.
  • Define project scope, goals and deliverables that support business goals in Collaboration with senior management and stakeholders.
  • Develop full-scale project plans and associated communications documents.
  • Effectively communicate project expectations to team members and stakeholders
  • Liaise with project stakeholders on an ongoing basis.
  • Estimate the resources and participants needed to achieve project goals.
  • Determine and assess need for additional staff and/or consultants
  • Set and continually manage project expectations with team members and other Stakeholders.
  • Delegate tasks and responsibilities to appropriate personnel.
  • Identify and resolve issues and conflicts within the project team. Risk Management
  • Identify and manage project dependencies and critical path.
  • Develop and deliver progress reports, proposals, requirements documentation And presentations.
  • Determine the frequency and content of status reports from the project team
  • Analyze results, and troubleshoot problem areas.
  • Proactively manage changes in project scope, identify potential crises, and Devise contingency plans.
  • Define project success criteria and disseminate them to involved parties

Systems Developer/T Specialist

Confidential, Kentucky

Responsibilities:

  • Design and development software 
  • Develop Software requirements and develop programming code
  • Working closely with Marketing and client during Design, Development and Testing
  • Testing the product in controlled, real situations before going live
  • Assist in the Hardware Configuration and Software implementation
  • Preparation of training manuals for users
  • Maintaining the systems once they are up and running

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