SUMMARY

• Training development and instructional design for federal government and Fortune 500 companies in many industry sectors including financial services, engineering, telecom, & manufacturing
• Project management for large - scale curriculum development and training projects, leading cross-functional teams in high-matrix environments
• Instructional design for e-learning, instructor-led, and blended training using established learning theories and ID methods including needs assessments, job/ task analysis, gap analysis, content charting, information mapping, user-interface design, SCORM and 508 compliance
• Highly competent in each phase of the ADDIE Instructional Systems Design model
• Target marketing of customized training and consultation; strong external client relations
• College instructor and administrator of technical education and training programs
• Development of instructor guides, user/ student guides, job aids, and presentation/ graphic materials, as well as storyboards and audio scripts for web- and computer-based training
• Skilled in capturing organizational development opportunities using OD methods such as stakeholder analysis, 360 feedback; process mapping and flow diagrams, affinity diagrams, etc.
• B.A. in behavioral sciences; Master’s level courses in industrial education and training
• Certified DACUM Analyst, a methodology for training analysis

TECHNICAL SKILLS

• MS Project, MS Office Suite (Word, Excel, PowerPoint, Outlook); MS Publisher
• Captivate, Authorware, Snag-It, SharePoint, MS InfoPath, Visio
• Specify design components in Flash and Dreamweaver applications
• ACT contact database manager; Proprietary budget management software

PROFESSIONAL EXPERIENCE

Manager, Customer Training

Confidential

Responsibilities:

• Independently developed full business plan and budget for establishment of company’s new training department to serve external federal government and commercial clients (including curriculum, staffing, and delivery)
• Conceived, researched and devised strategy for course offerings, pricing, and marketing
• Wrote proposals for federal government training contracts

Sr. Instructional Systems Designer

Confidential

Responsibilities:

• Designed and developed technical web-based and instructor-led training for FAA engineers, including content development / documentation with high-level subject matter experts
• Developed Project Plan, Training Development Plan and Course Design Guide, conforming to all FAA standards and requirements

Instructional Systems Designer

Confidential

Responsibilities:

• Developed training for the FAA using the ADDIE Instructional Systems Design model (i.e. Analysis, Design, Development, Implementation and Evaluation)
• Developed five-phase project plan for web-based training development, conforming to all FAA e-learning standards and guidelines
• Conducted task analysis for training content development