SUMMARY:

• Will step into challenged situations and build high - performance work teams leading business transformation initiatives to optimize network technology while harnessing the power of digitization to drive greater performance.
• Leverage more than 15 years working with providers Confidential and Kinaxis: implementing, integrating, migrating and upgrading solutions from omni-channel POS through back office analytics and credit card processing, inventory management, and warehouse/manufacturing/SCM solutions (demand planning, allocation, and Sales & Ops planning).
• Will lead all team member types: internal, virtual, onshore and offshore consultants, and third-party vendors.
• Experience in designing strategic portfolio roadmaps, building out multi-year budgets, and reporting. IT legal requirements skills.
• New concepts and requirements grasped quickly, using:
• Project Planning & Management Software Development (Agile, Waterfall)
• Governance & PMO Standards Infrastructure, Application Integrations
• Regulatory Compliance, Data Security Risk Management & Quality Assurance
• Financial Acumen & Budget Experience Rescue Management - Troubled Projects

TECHNICAL SKILLS:

• PMBOK, EVMS
• Adaptive framework (waterfall - agile hybrid); Waterfall; Agile
• Daily SCRUM
• ITIL
• CQI
• MS Office 365/Professional Suite, including MS PowerPoint, SharePoint, Excel, MS Project and VISIO; Team Foundation Server; Visual Studio
• CA Clarity PPM
• Tenrox
• Salesforce
• Clarion; HTML; XML; PostgreSQL; DataStage; Postman
• Salesforce.com
• Dynamics NAV, CRM, CPQ
• ServiceNow; BMC Remedy
• Ariba (Procure-to-Pay)
• RapidResponse
• JDA Store Systems, Merchandising, Supply Chain and Workforce Management
• SAP; Oracle; JDA ERP;
• Magento

PROFESSIONAL HISTORY:

Director, Project Management

Confidential

Responsibilities:

• Provided outsourced services for management of projects, programs, and portfolios for major firms in various industries - financial services, supply chain, unified communications, technology, retail, and even non-profits and new start-ups.
• Business transformation initiative to upgrade and build - out multiple Digital Commerce programs for a major B2B firm.
• Reported to VP of IT.
• Worked with multiple cross-functional IT and business teams to build out 3 year roadmap project portfolio.
• Concurrently led team to implement early project on roadmap - upgrade of online learning management app.
• Deliverables ahead of schedule, under Budget.

Confidential

Responsibilities:

• Loss of Accenture project managers created back - fill need to rescue stalled SCM projects of Warehouse Makeover program.
• Stepped in as EPMO Delivery Manager and led deployments of multiple applications.
• Hired and managed both technical and change management / business readiness resources.
• Managed off-shore and colocated teams.
• Delivered on time and on budget.

Confidential

Responsibilities:

• Engaged by VP of IT Operations to plan a 3 - year $500M post-acquisition infrastructure roadmap.
• Planned budget and resource requirements, as well as other pre-charter activities for 50 ITSM projects.
• Established and standardized company s first global intra-country help desk communications network.
• Kicked-off $2.5M migration of service desk support and incident & problem management processes.
• Led 3 PMs and a team of 54 resources.
• Completed Integration Planning Roadmap ahead of schedule.
• Service desk support migration completed on time, on budget, on schedule.
• Troubled program: M&A integration initiative deploying ITSM Service Delivery had failed to launch after two years, 4 program managers and $2M cost.
• Reporting to COO as 5th and last program manager; drove resolution of risks, actions and decisions; reset schedule and scope; led governance; managed resources and vendors. Used intensive business readiness activities for post - LIVE success.
• Rescued program. Successful Go-Live in 8 months at 1/3 Prior Costs.
• Acquisition of a company to be integrated with a 100-day deadline.
• Coached and mentored project team of more than 50 senior level associates (including company president, and C-level executives).
• Drove enterprise-wide harmonization ( HR, Legal, Finance & Accounting, Merchandising, Store Ops - POS, Supply Chain Management, Marketing, eCommerce, PMO, and IT Ops ).
• Successful 100-Day integration including ERP system migration.
• Trusted Advisor for new startup company in the business transformation and strategic sourcing space. Vendor and Contract management; resources

Project Manager

Confidential

Responsibilities:

• Provided leadership to clients and internal teams on Best Practices and PMO standards.
• Achieved 32 service awards for special contributions for more than 40 global software deployments/migrations—including implementations of POS, eCommerce, merchandising, supply chain, regulatory ( SOX, PCI-DSS and EMV ) and upgrades.
• Led multiple, cross-functional global, high performance development teams in executing more than $4M annually in budgets, with a portfolio of six clients and programs of up to 14 concurrent hands-on projects.