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Project Manager Resume

Jacksonville, FL

TECHNICAL SKILLS

  • RoboHelp
  • Visio
  • Axure RP
  • Ariba Supplier Network
  • SAP Frictionless
  • Visual Studio Team Foundation Server 2012
  • QuickBase
  • Microsoft Project
  • Atlassian JIRA
  • Atlassian Confluence
  • SalesForce
  • Kadient/Qvidian InciteKnowledge
  • SharePoint
  • SQL

PROFESSIONAL EXPERIENCE

Confidential, Jacksonville, FL

Project Manager

Responsibilities:

  • Manages all aspects of scholarship application system and learning management software development projects utilizing Agile development methodologies, ensuring projects are delivered on time and on budget
  • Conducts fact gathering sessions with business owners to determine business needs
  • Researches business problems and suggests solutions to business owners
  • Translates business needs into requirements documents
  • Schedules application design, development and deployment activities
  • Works with the development team preparing estimates for design, coding and testing
  • Ensures that development meets the acceptance criteria for given business requirements
  • Ensures that development and testing activities meet the scheduled timelines
  • Assists with system testing and debugging of applications
  • Identifies user acceptance test scenarios and assures that these activities are properly scheduled and completed
  • Writes and executes test plans to validate enhancements meet requirements
  • Identifies, effectively communicates, and resolves project issues and risks
  • Maintains communication with stakeholders and provides project status updates
  • Performs workload planning, tracking accomplishments, team meetings and status reporting including and not limited to Sprint planning, Sprint retrospectives, the daily Scrum, and Show and Tell Ceremonies
  • Ensures project related documentation is up to date and accessible to the organization
  • Trains end users on application functionality and enhancements
  • Researches and assists with the resolution of Help Desk ticket issues
  • Prepares technical documentation in the form of Release Notes and maintains documentation library

Confidential

Strategic Sales Support Project Manager

Responsibilities:

  • Served as Project Manager responsible for creating and managing all technical business proposals (RFP) for the Contingent Workforce Solutions (Vendor Management Software, Managed Services, and Talent Management Software) division of the Confidential Group ( Confidential ), responsibilities include:
  • Established project timeline and ensures that milestones are met
  • Responsible for entire project lifecycle from project kick - off to project hand-off to Implementation Team upon contract award
  • Identified project resources and assigns responsibilities
  • Facilitated status meetings with project team and kept all parties abreast of changes
  • Provided feedback and status updates to Senior Management, including weekly project report
  • Resolved issues that may arise and escalates if necessary
  • Assured project related legal documents were reviewed, completed, and signed
  • Ensured project documents were completed, current, and stored appropriately
  • Defined business process for creating over 150 business proposals on an annual basis
  • Created and maintained an extensive library of technical proposal content and supporting documentation for use in business proposals and sales documentation on both internal wiki site and Kadient InciteKnowledge application
  • Participated in sales calls as functionality expert
  • Built relationships with other Confidential Group business units and served as SME while working cross-functionally to create strategic business proposals and sales presentations/initiatives to drive additional revenue
  • Configured and performed sales demonstrations of the Confidential VMS (vendor management solution), a web-based procurement system
  • Created sales and marketing collateral (PowerPoint presentations, product overviews, etc.)

Business Analyst

Confidential

Responsibilities:

  • Managed software development process (utilizing Agile and Waterfall development methodologies), responsibilities included:
  • Worked with Product Management team and business owners to define requirements and write business cases for quarterly enhancements to the Confidential VMS (Vendor Management Software)
  • Reviewed business cases for requirements and ensured that requirements are clearly defined
  • Scheduled business cases for development
  • Followed business cases through development and notifying development when requirements have changed
  • Scheduled and facilitated development inspections between business owners and development team
  • Performed quality testing/UAT and ensured that issues are identified and resolved in a timely manner prior to releasing to production
  • Wrote and created quarterly user software release notes and published to internal wiki and client production sites
  • Gathered technical requirements from business owners utilizing interviewing techniques to identify and document requirements for off-cycle and quarterly enhancements
  • Reviewed development reports and queues to ensure adherence to release schedules
  • Utilized Axure to prototype enhancements
  • Assisted the Sales/Proposal team with high-level technical inquires for technical business proposals and maintained a repository of responses on internal wiki
  • Served as SME and performed UAT on JIRA (Atlassian issue tracking application) implementation

Sr. Technical Proposal Writer / Sales Support Specialist

Confidential

Responsibilities:

  • Developed sales proposals, technical documentation, and presentations that drove national and global sales opportunities for the Vendor Management Solution and Managed Service Provider business unit of MPS Group ( Confidential ).
  • Project management duties included the coordination of multiple internal and external teams, driving timelines, and facilitating requests across various departments.
  • Created and delivered proposal documents utilizing templates and proprietary business information.
  • Created and maintained an extensive library of technical proposal content and supporting documentation for use in business proposals and sales documentation within Kadient InciteKnowledge application
  • Acted as a liaison between corporate departments and subsidiary offices in researching account and contract details and responding to requests for company information

Confidential

Senior Sales and Marketing Analyst

Responsibilities:

  • Managed the contract process from origination to execution
  • Prepared bids for new construction and retrofit projects
  • Wrote proposals and prepared presentations for future projects
  • Reviewed and analyzed subcontract agreements
  • Wrote training manual for department along with developed and facilitated training program
  • Developed and maintained sales forecasting tool for company wide distribution
  • Analyzed sales numbers and reconciled financial reports on a monthly basis
  • Developed and maintained sales figure tracking device for company wide distribution
  • Assisted in the integration and the takeover of third largest competitor
  • Coordinated national tradeshows, client events, and conferences
  • Worked closely Regulatory Affairs Office to ensure legal compliancy on contracts

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