SUMMARY:
Seeking a position in a reputed company where I can maximize my analytic and technical abilities, creative problem solving, managerial qualities and leadership skills.
TECHNICAL SKILLS:
System Skills: Windows, Mac
Application: Hybris, MS Access, MS Excel, MS Project, MS Visio, Visual Studio, MS SharePoint
Ticketing System: BMC Remedy, JIRA
PROFESSIONAL EXPERIENCE:
Confidential, Austin, TX
Associate Functional Analyst/JR Project Manager
Responsibilities:
- Experience with Agile development
- Conduct/participate SCRUM for daily update and report
- Conduct/participate in Internal Reviews of each sprint deliverable
- Leading and managing the Dev revisions according to the Client Feedback
- Plan and deliver handoff/deliverables on schedule to QA as the deliverable owner
- Effectively communicate action items and deadlines with multiple team members
- Working extensively with MS Excel to create trackers for the project
- Working with functional analysts, developers and creative designers for solutions
- Update Functional Requirement Documents and communicate that with developers using tickets
- Experience working with Hybris e - commerce Management System
- Experience working with JIRA ticketing systems
- Communicate project schedule and meeting outcomes with team members using Confluence
- Drive meetings and take charge of action items
- Set up goals and deadlines for team members and follow up
- Working closely with Project Manager to provide updates, reports and deliverables
Confidential, Austin, TX
Operation Business Analyst
Responsibilities:
- Deliver monthly Invoice and bi-weekly reports for Confidential
- Create and update business logic for developers
- Working extensively with MS Excel and MS Access to create monthly and bi-weekly reports
- Working with developer and DBA to maintain and update system requirements
- Provide Test cases for developer
- Experience working at the front end with VMWARE ITFM and ITSM
- Experience with BMC Remedy Ticket system
- Drive meetings and take charge of action items
- Set up goals for team members and follow up
- Perform data analysis and problem solve.
Confidential, Fort Worth, TX
Store Supervisor and IT Specialist
Responsibilities:
- Java code changes, reviews and improvement of logic statements
- Java code interpretation into sequence diagram for business users
- Preparing project requirement document for " Confidential " project
- Preparing project plan
- Experienced with mainframe data entry
- Set up meeting with clients and JAD sessions
- Monitor the development and testing phase of the project
- Performing duties of a 'Project Lead' and Reporting the continuous updates to Project Manger
- Manage and perform all store duties and responsibilities including inventory management and cash handling
- Provide and instructions to new employee
- Accountable for store system setup
- Responsible for PC hardware maintenance
- Provided excellent customer support and resolved customer complaints
