Program Manager Resume

OBJECTIVE:

Highly regarded and commended person with over Four and half years of experience in the Software Quality Assurance and Testing field, seeking a challenging position as a Software Test Engineer or Quality Assurance Analyst so that I can best utilize my expertise.

SUMMARY:

Four and half years of extensive experience in Quality Assurance testing on different web - based applications in Aircraft Maintenance and Health care domain.
Expert in Manual, Database and black box testing.
Expert in Functional, Usability, Performance and Regression testing.
Hands-on QA analyst with strong focus on Documentation, communication, Process improvements and strong knowledge in SDLC, Testing Life Cycle, test effort estimation
Adept at backend testing and data validation testing using SQL queries
Strong analytical, time-management, organizational and presentation skills.
Excellent team player with an ability to interact with external system counterparts, end users, providers, managers, technical personnel and offshore teams.

CORE SKILLS:

Testing Tools and Utilities: Test Track Pro, On Time Scrum, Microsoft SharePoint 2010 and 2007, Microsoft CRM, Insure Advantage, SQL Developer

Operating Systems: MS-DOS, and Windows XP and 7

RDBMS: Oracle, SQL Server and MS Access

Languages: HTML, SQL, Java

MS Suite: MS Office (Word, Excel, PowerPoint, Visio, Project), Microsoft SharePoint Services

Strong Usage/Exposure: Testing and OS Tools and Utilities Web Load, UNIX, CVS, Putty

Application Servers: IBM WebSphere, JBoss 6.0

IDE: Eclipse

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Tools: Microsoft Dynamics CRM, Insure Advantage, Share Point 2010, OnTime Scrum

Responsibilities:

Create, Execute and maintain over 200 Test cases for functional, UI and SharePoint Testing
Integration Testing using XML across Insure Advantage and Broker portal
GUI or functional testing within Microsoft SharePoint
Review of Requirements, Test Plan creation, Test Cases, Testing Defect tracking for Microsoft SharePoint
Bug reporting and tracking the reported 150 bugs for resolution
Solely responsible for testing various sales reports, work flows and broker portal.
Supporting the development team in reproducing the defects
Participating in regression and UAT testing

Confidential

Production Manager

Tools: CVS, Test Track Pro, SharePoint 2007, SQL, SQL Developer, Putty

Responsibilities:

Designed and developed the process for storing all the test cases, test case results in Microsoft SharePoint 2007.
Used black box testing for working throughout SDLC & test environment.
Wrote and executed test cases for functional, integration and regression testing
Ran SQL Queries and stored procedures for Database testing.
A combination of test case results from SharePoint and bugs from Test Track Pro were used for status report to higher management.
Involved in reviewing Business Requirement Documents and the Technical Specification
Actively participated in Status report meetings and interacted with Development to discuss the technical issues
Wrote all documentation related to the product testing, managing the bug database and coordinating configuration testing

Confidential

Maintenance Project Manager

Tools: CVS, Test Track Pro, SharePoint 2007, SQL, SQL Developer

Responsibilities:

Solely responsible for testing the hot fix releases to customers. Responsible for the whole QA process for hot fix testing and release.
Used black box testing for working throughout SDLC & test environment.
Wrote and executed test cases for functional, integration and regression testing
Ran SQL Queries and stored procedures for Database testing using SQL Developer.
Involved in reviewing Business Requirement Documents and the Technical Specification
Actively participated in Status report meetings and interacted with Development to discuss the technical issues

Confidential

Production Manager

Tools: : CVS, Test Track Pro, SQL, SQL Developer, Putty

Responsibilities:

Created 120 step process, includes screen captures, data inserts for smoke testing every build in a release. This helped saved several builds being rejected by QA upfront and development team to immediately address the smoke test issues.
Executed SQL scripts using TOAD/SQL developers for data validation.
Used SharePoint 2007 for document storage including test cases, functional specification, Use cases and UI documents.
Used black box testing for working throughout SDLC & test environment.
Wrote and executed test cases for functional, integration and regression testing
Defect reporting using Test Track Pro tool and tracking the reported defects
Analyzing the UAT defects and Change Requests
Supporting the onsite team during the Hot fixes
Interacting with developers and team members to share the business knowledge

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