Manager/Owner Resume

PROFESSIONAL EXPERIENCE

Confidential

Manager/Owner

Responsibilities:

Ensures the salon is staffed with career - minded, productive, professional
stylist to meet or exceed the company approved goals by recruiting,
Networking and retaining the most qualified associates.
Staff management- including the hiring and management of a staff of stylists and other employees
Account receivable and account Payable
Managing, motivating and training of Staff.
Resolving guest complaints or issues.
Managing and forecasting retail stock levels.
Organizing promotion and marketing campaigns
Ensuring high standards of hygiene, cleanliness within the salon.
Identifying staff training requirements.
Analyzing weekly and monthly sales figures.
Controlling salon expenses.

Confidential

Q.A Tester

Responsibilities:

Conducting tests to validate that functionality and usability are consistent with specifications
Knowledge of operating systems, program languages databases, and software development fundamentals
Creating and maintaining incident reports to track discrepancies and ensuring that all issues are resolved.
Participating in the development of procedures that appropriately fit the needs of the technical team and updates these procedures as the needs change.
Participating in verification reviews and meetings to evaluate documents, plans, codes, requirements and specifications.
Developing, maintaining, executing and validating test plans and test cases to ensure quality of software solutions, including Production rollouts.
Accurately and thoroughly documents application performance, failures, and defects during each quality review session.
Testing systems for functionality, accuracy, and adherence to specifications by Performing systems integration, interface and regression testing.
Providing assistance and direction with validation and testing of proposed solutions including validation of resolved defects.
Providing assistance and direction during implementation and deployment of system solutions to production.
Utilizing the following tools concepts to work effectively and efficiently.

Confidential

Store Manager/Human Resource Associates

Responsibilities:

Responsible for every phase day-to-day store operations. Manage total store level operations, including staff hiring, training, evaluation and work schedules.
Handled sales tracking and reporting, inventory control, and employee payroll. Coordinate inventory control, receiving; merchandising (plan-o-grams) and store maintenance.
Training and supervised full and part time personnel. Worked directly with vendors to confirm and verify shipments. Managed all aspects of merchandising, window displays, and stocking.
Coordinated work activities of subordinates and staffing related to employment, compensation, and employee relations.
Handled disputes, termination of employees and administering disciplinary procedures. Identified staff vacancies and recruited, interviewed and selected applicants.