OBJECTIVE:

Highly qualified Business Analyst/ Project Manager with a proven track record of leadership in project and technology management - offering to put the acquired skills and years of experience to benefit your company.

SUMMARY:

• Provide executive management support for enterprise application development:
• Align project efforts with business requirements and expectations
• Provide mentoring and services to mitigate project risks
• Full life-cycle practices for software development:
• Assess software development life cycle (SDLC) activities and guide policy and process improvements in support of organizational objectives for process compliance as well as achievement of business, operational, and engineering goals set
• Mentor and train IT staff in software development life cycle and quality assurance skills
• Oversee Software Quality to be considered during all phases of any software development life cycle:
• Develop quality program philosophy, goals, direction, organization and management. IV&V test and evaluation, resolution of issues, test program budgeting and status presentations, hardware and software testing, organization of test team activities, test plans and procedures development and review, QA program plans and procedures development, implementation and review, real-time simulation environment for user

AREAS OF EXPERTISE:

• Business and Technology Alignment
• Development and QA Best Practices
• Risk, Issue and Change Management
• Requirements Management
• Process Improvement / Automation

TECHNICAL SKILLS:Proficient in: Microsoft Office, Excel, Word, Visio, Project, SharePoint, OneNote, Lotus Notes, Access Database, WordPerfect, Gutts Database, D2000 and D3000 Applications, GERS retail, Visual Source Safe, Framemaker, Foxpro, VAI System 2000, Great Plains eEnterprise, Mortgage Cadence, Contract Tracker, Solomon and Clarity

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, New York

Product Manager

Responsibilities:

• Managed cross-functional teams serving as product and project manager defining product specifications, establishing milestones, managing the development and implementation against goals for Special Education web based software.
• Interfaced with Help Desk to ensure that customer issues are addressed in a timely manner.
• Managed and prioritized feature sets throughout the program life-cycle, as well as created requirement specifications, use cases, customer scenarios and workflows between stakeholders.

Confidential, Melville, New York

Senior Project Analyst - Consultant

Responsibilities:

• Gathered and updated metrics for Confidential dashboard on status of community rollout.
• Managed and coordinated staffing logistics and development.
• Managed the functional dashboard and procedures for management reporting.
• Managed all resource scheduling and planning.
• Acted as a liaison between project managers and Implementation consultants on all date and scheduling changes.

Confidential, Melville, New York

Business Analyst - Consultant

Responsibilities:

• Worked through all phases of SDLC with the Design, Development and Operations Team, supporting the successful launch of a custom troubleshooting software system to run with Online Performance Support (OPS).

Confidential, Melville, New York

Project Management Officer

Responsibilities:

• Created, managed and maintained a PMO that implemented project standards and methodologies.
• Coordinated scheduling and communications across all multi-disciplinary and cross-functional activity throughout delivery, fulfillment and support.

Operational Business Analyst/Project Manager

Confidential

Responsibilities:

• Analyzed and tracked business unit trends and made appropriate recommendations.
• Designed and documented workflows and made recommendations to improve operational effectiveness.
• Analyzed, validated and documented business process requirements.

Confidential, Westbury, New York

Business Analyst

Responsibilities:

• Reviewed, analyzed, gathered and evaluated systems requirements and user needs for the following software and reports: warehousing, sales, vendor management inventory, production, purchasing and order entry.

Confidential, Woodbury, New York

Quality Assurance Analyst

Responsibilities:

• Tested and debugged a windows based application on a UNIX platform which consisted of accounting, merchandising, retail and warehousing applications.
• Performed various Helpdesk duties.

Confidential, Hauppauge, New York

Development Quality Analyst

Responsibilities:

• Executed full suites of established tests in PCT/SIT/SAT test phases as well as freelance testing and documentation of anomalies encountered for host based foreign exchange software.
• Managed a team of 20-25 test specialists from requirements analysis through execution.