SUMMARY:

• Top performing Agile Project Manager with over 10 years of combined Project and Operations experience in the Information Technology field training, implementing, and supporting various software applications.
• Possess a proven expertise in quality assurance and improvement in clinical data and management.
• Demonstrates a keen ability to construct and execute strategic business plans, including relationship management and market developments.
• Continually recognized for defining project scopes, deliverables, estimates and schedules that drive all phases of company projects.
• A leader with an analytical goal - oriented personality and work ethic with an innate ability to influence others and produce dynamic and long-lasting results.
• Managing Budget of approximately $6M plus
• Program resource planning and allocation

TECHNICAL SKILLS:

Software SKills: MS Office Suite (Word, Excel, Access, Visio, PowerPoint, Project) | SQL | Oracle | SAP/ Atlassian, JIRA, G-Suite, ServiceNow, QuickBase, Microsoft Dynamics (MSD)

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager/ Scrum Master

Responsibilities:

• Servant Leader and Agile coach who enables team to self-organize, self-manage and deliver value to the business
• Help Team eliminate impediments or blockers and foster an environment for high performing team dynamics, continuous flow and relentless improvement
• Successfully applied traditional project management principles and practices with an Agile development approach in the right proportions to fit the initiative size and criticality.
• Worked with Product Owner/ Business Analyst with assistance from the Agile Team to define features, user stories, priorities, and dependencies to establish and maintain a well-groomed team backlog.
• Collaborated with Product Owner/ Stakeholders in the organization to establish priorities, define user stories, and establish sprint backlogs to ensure continuous delivery of Business value.
• Responsible for Risk Management, Scope Management, Cost Management, Stakeholder Management, and Quality Management
• Facilitated the Software development, enhancements and upgrades to the servers for the internal business teams.
• Reviewed and validated the Time sheets on a weekly and monthly basis for Confidential Employees and contractors
• Analyzed the allocated team budget to avoid cost overrun and ensure resource is allocated efficiently
• Conduct and Facilitated Scrum ceremonies with the 3 Agile teams i.e., daily standups, sprint planning, Retrospective, and Sprint Demos
• Responsible for Weekly and Bi-weekly reporting to Stakeholders and Senior Level Management on Project Status and findings
• Served as focal point for and liaison between departments on project status or other related information
• Aligned all teams according to the Agile manifesto and Principles by initialing a Scrum of Scrum meeting with all Scrum Masters in the IT organization
• Maintained standard metrics that help the team, management, and other stakeholder understand development progress i.e. Burndown or Burn-up chart, Team Velocity,
• Shielded Agile team from outside distractions and interferences to allow completion of Workflow and business commitments
• Coach and mentor to junior Scrum Master in the Organization to align with the SDLC process and Procedures

Confidential

Program Manager

Responsibilities:

• Developed and executed project work plans and revisions as appropriate to meet changing needs and requirements
• Directed day-to-day operational aspects of multiple complex Projects and scope of approximately 45 million dollars
• Managed HP's enterprise cloud for disaster recovery project plan networking and Architecture in order to deliver cost savings, automation and self-service user experience
• Responsible for keeping project timelines and holding to deliverables.
• Coordinated the software builds, testing, and all the way through to production.
• Served as Program Manager for global projects, leading other project managers to complete large global projects that encompass multiple cloud locations.
• Led project team calls to create project-specific project plans, track progress and establish timelines.
• Published minutes from project team meetings and follow up regularly with resources to monitor progress.
• Leveraged existing project plan templates, One Note documentation, and SharePoint processes to ensure project success
• Responsible for Weekly reporting to Stakeholders and Senior Level Management on Project Status and findings
• Managed salesforce integration project to align the CRM tool with the project management module and provided the necessary end user training required for a seamless transition.
• Developed procedures for periodical disaster recovery testing
• Procured redundant network, server and storage equipment and application licenses for the HPE data center.

Confidential

Sr. Implementation Project Manager/ Agile Coach

Responsibilities:

• Managed the full scope of Network implementation projects, serving as the communication liaison between the project team and Executive Leadership.
• Advised hospital physicians on the proper use of CPOE-order entries and order sets, in addition to assisting end-users on chart documentation, utilizing Microsoft Project, Visio and SharePoint.
• Analyzed and identified any possible risks and recommended possible risk migration progresses.
• Implemented Salesforce Platforms while providing continuing support and needed training sessions to end users during Go-Live.
• Managed multiple salesforce upgrade implementation while providing end user with the necessary training modules to assist in integration with current CRM applications.
• Contributed to the post Go-Live evaluation of all reports, tickets, and feedback to end-users during system enhancements and optimization.
• Provided oversight to staff and planned any request resources as they arose.
• Managed projects using PMBOK principles, creating Microsoft Project plans and schedules, issue logs, risk assessments, communications plans, resource plans, etc.
• Analyzed Project profitability, revenue, margins, bill rates and utilization

Confidential

Project Manager, Account/Operations Manager

Responsibilities:

• Analyzed multiple business processes and identified loopholes to develop measures and strategies for improvement with in-depth use of the Performance Point tool.
• Integrated the Automated Rental Management System (ARMS) with their legacy systems and supplied a periodic upgrade of the systems.
• Contributed to an 11.2% company growth by interfacing the ARM applications allowing for client retention and the securing of strategic partnerships.
• Designed and presented proposals that offered a cost-analysis approach and reimbursement that saved 20-35% in company expenses.
• Continually averaged over $3M annually in rental revenue resulting in the reception of the 5 out of 175 ranking of Corporate Sales Managers.
• Developed and created a transportation solution that led to the reception of the bid for the Confidential saving $5M in the first year.

Confidential

Epic Analyst, Medical Technologist

Responsibilities:

• Analyst charged with providing support to physicians and nurses and acting as the main point of communication between physicians and the build teams command center.
• Contributed to post Go-Live evaluation of reports, tickets, and feedback to all end users, while providing any needed refresher training sessions during Go-Live and troubleshooting support.
• Administered technical support in a variety of hospital departments including chemistry, hematology, microbiology, and blood banks and special coagulation.
• Provided physicians with laboratory results on a daily basis and assisted in operating the STAT room and with blood gas analyses.
• Ensured the laboratory met the standards of CAP, NCCLS, and all additional institutional requirements.