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Senior Developer Resume

OBJECTIVE:

  • 6X Certified Salesforce Developer, seeking a challenging Salesforce role that involves requirements management, solutions engineering, platform administration, design and analysis, stakeholder reviews and communication, data solutions architecture, implementation and migration.

SUMMARY

  • Over twelve years of experience in the Information Technology field for enterprise solutions covering requirements gathering, process analysis, application design, testing, project management, business intelligence, application development and IT service management .
  • Solid Project Management and Service Management experience in delivering IT solutions to meet end - user expectations and business objectives.
  • Good technical background and ability to effectively brainstorm solution options with technical resources to deliver client’s requirements.
  • Good knowledge of the latest business solutions and IT technologies along with their usage context.

TECHNICAL SKILLS

  • Data Analytics, Process Mining, Project Management, Business Process Re-Engineering, Systems Implementation, Operations Support, Technical Architecture Design, Supply Chain Management, Strategy Formulation
  • Qlikview, Qliksense, nPrinting, Power BI, Peoplesoft, Taleo, Salesforce, Business Objects, SSRS, SQL Server, Oracle, Informatica, MS Office Suite, MS Sharepoint, MS Visio, Quality Center, SAP-SRM, BMC-Remedy Helpdesk, HP Service Manager, MS Visual Studio.NET, IIS, Apache Web Server
  • Apex, SOQL, ASP.NET2.0, C#, .NET, Java, C++, Visual-Basic, PL/SQL, T-SQL, SQL, PHP, Java-Script, JQuery, XML, HTML, WebServices, SOAP, REST

PROFESSIONAL EXPERIENCE

Confidential

Senior Developer

Responsibilities:

  • Reviewing user stories and formulating solution options using Salesforce components
  • Documentation of high-level solution architecture and implementation of POC
  • Configuration and customization of Sales, Service, Financial, EDA, and Marketing cloud to meet client requirements
  • Ensure development, testing, and deployment processes are in line with company standard
  • Leading team of engineers in the implementation process throughout the development lifecycle
  • Implemented wizard-flow interface for 'Card Replacement' process using a combination of Flow Builder and Lightning custom components
  • Installation, configuration, and customization of managed packages including EDA and S-Docs
  • Multiple integrations using REST/SOAP/External Objects to internal systems to pull sensitive data
  • Onboarding new team members, including knowledge transfers and requisite tool setup
  • Agile development lifecycle and managing technical tasks
  • Source-driven development and CI/CD processes for managing deployments
  • Conducting technical review to ensure coding standards and solution architecture are followed
  • Installation and setup of requisite tools including ANT, SFDX, Visual Studio Code, Git Desktop for continuous integration and deployment (CICD)

Confidential

Technical Lead / Solutions Consultant

Responsibilities:

  • Review of the requirement and gap analysis documentation
  • Design of application architecture using Salesforce for process automation and data conversion
  • Implementation and review of Proof-of-Concept (POC) with business stakeholders
  • Capture and technical analysis of process and security requirements from various stakeholder
  • Technical modeling and diagramming for Process Automation, LFD, DFD and Relational Data models
  • Identification and configuration of Sales processes to help monitor activities, trends, sales and leads.
  • Implementation of sales productivity features using opportunity tools e.g., big deal alerts, update reminders, similar opportunities, competitors, and team selling
  • Configuration of Lead automation tools and Campaign management
  • Configuration of workflows and approval processes to automate task
  • Configuration of security object/field/record access using profiles and role hierarchy
  • User administration, support, and training on the use of the Sales Cloud application
  • Integration of Salesforce data with external Qlikview system for reporting and data visualization as required by regional sales teams
  • Design and publishing of reports to meet stakeholder’s information needs
  • Dashboard data visualization, update, and maintenance in collaboration with admin and stakeholders
  • Leading team of engineers in the implementation process throughout the development lifecycle

Confidential

Salesforce Developer/Admin

Responsibilities:

  • Visualforce Interface design with Javascript using VF Lightening components, standard controllers, Apex controllers within a MVC architecture
  • Implementation of SOAP API for third-party Data integration with SOQL
  • Apex triggers for automatic update of loan status from email to account officers
  • Apex triggers and alerts for events involving over the limit transactions
  • Ensured code quality with corporate standards -- debugging, testing, and deployment passing through QA processes
  • Involved in mapping and cleansing of legacy data for Salesforce database with various tools and use- cases e.g. Dataloader, data import wizard, data validation tools
  • Maintenance of company profile, user profile, Role hierarchy, security and access control
  • Configuration of workflows and approval processes task automation using Apex and Workflow tools
  • Case management and automation e.g., case assignment, auto-response, escalation, web-to-case, email-to-case, case teams both programmatically and declaratively
  • Generated complex financial data reports using options e.g. report type, report format, fields, summarizing data, filtering data, charting, scheduling, and conditional highlighting
  • Creating and maintenance of dashboards using features e.g. dashboard components, data sources, chart types, scheduling, and running user
  • Worked in close collaboration with senior management for org setup, role hierarchy control, reporting and dashboards

Confidential

Senior Client Consultant

Responsibilities:

  • Working with clients to define a suitable information strategy for their organizations
  • Client consultation on data capture, integration, storage, processing and presentation
  • Presentation of proposed end-state solution architecture including application entry interface, data processing, and end user analytics
  • Assessment of implementation and data conversion options for migrating legacy systems data into Salesforce
  • Coordination of application admin, data integration and data analysis resources to implement client solutions including workflows, webservices, datafeeds, and reporting tools
  • Involved in mapping and cleansing of legacy data for Salesforce database with various tools and use- cases e.g. Dataloader, data import wizard, data validation tools
  • Implementation of discovery, predictive, and prescriptive analytics for clients
  • Technical modeling and diagramming for Process Automation, LFD, DFD and Relational Data models
  • Define Salesforce solution architecture and data modeling for enterprise CRM
  • Participation in the training and education of Salesforce Lightening with Apex/Visualforce

Confidential

Senior Business/Technical Analyst

Responsibilities:

  • Facilitated and participated in stakeholder sessions to capture process, data, and interface requirements of Legacy Training applications which included SumTotal, Plantview, Vivid, Peoplesoft, and Vivid
  • Conducted functionality and data gap analysis for the identified training requirements
  • Facilitated meeting with technical team to brainstorm application, reporting and interface solutions to meet identified gaps
  • Participated in table/fields mapping sessions for converting Legacy Systems data into the Training Operational and HR Reporting databases
  • Created application and report functional design documents, based on data and existing application configuration analysis
  • Developed workflow processes using Salesforce to meet business requirements and functional designs
  • Created test planning deliverables including test scenarios/conditions, and participated in test execution
  • Coordinated the deployment of the new Salesforce training administration solution into production for business use

Senior Business/Data Analyst

Confidential

Responsibilities:

  • Facilitated stakeholder sessions among HR leadership and internal customers (e.g. Finance) to capture critical HR data reporting requirements required to support the consolidated company
  • Facilitated brainstorming sessions to define suitable solutions in customizing the client’s Peoplesoft application to meet new union and regulatory processes
  • Conducted data and process analysis sessions required for the capture and refinement of the data/report business rules required to support the new processes
  • Analyzed reports and programs originally developed using Legacy Company’s (Progress Energy) Oracle PL-SQL, Peoplesoft SQR, and Business Objects platform, in order to document business rules and translate to client’s data and reporting platform i.e. SQL Server, SSRS, and Qlikview
  • Supervised the work of technical resources to ensure the reporting solutions were being built to specification
  • Led the design, review, implementation, test preparation, and end-to-end integrated test execution of the new reporting solutions
  • Updated the data lineage matrix, security matrix and other documentation to reflect architecture changes
  • Provided support training on the newly deployed solutions
  • Collaborated with change management and the technical team for effective coordination of deployment activities

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