SUMMARY

• 14 years of diverse professional experience in the field of Information Technology with emphasis on Project Management, Program Management, Product Management, IT Strategy, Agile methodology, Scrum Master
• Managed end - to-end development and deployment of software applications and products with in-depth understanding of the complete SDLC processes with cross-cultural teams
• End to end ownership of enterprise application projects with Accountability for overall execution, management and delivery of project ( scope, budget and schedule ).
• Leadership experience in handling Multiple projects, contracts management and managing project budget and tracking of actual forecasts to minimize cost overruns for multi-million-dollar work effort.
• Experience in Change Control Management for large scale technology driven transformation projects, Release Management , Performance Improvement , Communication and Risk Management and Stakeholders Management.
• Creation and management of project management plans, and budget planning and tracking (Actual Vs Budgeted)
• Proficient in MS Power Point, MS Access, Office Timeline, JIRA, RALLY, Confluence, Innotas, Service Now, MS Visio, MS Word, MS Excel, Serena Business Manager.
• Deep understanding of migration projects/programs .
• Involved in Monitoring & Controlling of Project performing Weekly/monthly/quarterly project status reporting, project logs review, risk management, Issue log management, time tracking , monitoring using standards from PMBOK
• Promoting continuous improvement to increase team effectiveness and helping the organization and key stakeholders in adapting an Agile mindset .
• Experience working with Product Owners , architecture, technical leads and other stakeholders to manage cross team and their dependencies.
• Organized and facilitated project kick-off, project planning/scheduling, and weekly status meetings
• Directly managed US onsite and international offshore teams of up to 30 members geographically located in a Matrix Organization
• Established schedule and process for product/iteration demos and facilitated across scrum teams, and the Scrum process ( daily stand-ups, sprint planning, story grooming, backlog prioritization, sprint reviews & retrospectives )
• Creative and Strategic problem solver - delivered timely and within budget solutions for the complete SDLC.
• Proficient in creating Scope statements, Schedule, Project estimates, Resource plan and Status reports.
• Created Project plans and help maintain budgets & forecasts.
• Trained team in Scrum methodology for end to end solution; creating epics, story planning, backlog planning, sprint planning, project tracking, creating burn down chart and status reporting.
• Employed best practices in project management and business requirements gathering techniques
• Involved in re-architecture of applications using AWS S3, Glacier, EC2, RDS, Azure.
• Experience in implementing, administering and supporting multiple enterprise level COTS applications.
• Experienced in change management and process improvement.
• Extensive experience using methodologies such as Waterfall model, Agile Model, RUP and Microsoft Suite
• Extensive experience in writing SQL queries to perform data validations and gained code reading experience by closely working with software developers to understand application functionality.
• Hands on experience with SOA tools like SOAP UI for performing integration testing of webservices.
• Extensively used ETL methodology for supporting data extraction, transformations and loading process, in corporate wide ETL solutions. Familiar with OLAP, OLTP, Data warehousing and Data mining concepts.
• Strong team player with excellent interpersonal and communication skills. Self-motivated and focused individual with great attention to detail. Team builder with strong Leadership qualities. Demonstrated initiative, drive and ability to manage multiple priorities

TECHNICAL SKILLS

Core Methodologies: UML, SDLC, RUP, RAD, AGILE, SAFe 5, Kanban, XP, Kaizen

Modeling Tools: Power Designer, Rational Rose, MS Visio, Workflow and Dataflow

Management Tools: Rational RequisitePro, Rational ClearCase, MS Project, MS Office

Programming Languages: Java/J2EE, VB.Net, ASP.Net, Java, JDBC, COBOL

Internet Technologies: JavaScript, AJAX, XML, XSLT, HTML, DHTML, SOA Web Services

Databases: Oracle, PL/SQL, MS SQL Server, MS Access

IDEs: Visual Studio.Net, Eclipse, XML Spy

Operating Systems: UNIX, Windows

Other: MS SharePoint 2007, Docmentum 6.5, Excel, Word, Visio, PowerPoint, MS-Project, Service Now, ITIL, Confluence, JIRA, RALLY, Innotas, Serena Business Manager, AWS, Azure

Reporting Tools: Microsoft SSRS, Cognos Connection, Cognos8BI, Crystal Reports, Jasper Reports

QA Tools: HPQC, HPALM, RationalClearQuest, RationalFunctionalTester, Mercury’s WinRunner, LoadRunner, QuickTest Pro, Quality Center, Bugzilla Soap Tool Kit 3.0, .Net, WebServiceStudio, WebService Tester, DimensionsOther Tools: Siebel CRM, Informatica Power center 8.x, Cognos, Datastage, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential, Liberty Corner, NJ

Sr. Project Manager

Responsibilities:

• Directly managed US onsite and international offshore teams of about 30 members across US and India.
• Delivered a project that accomplished building out of the first set of Master Data Management tables, which was used by all Organizational systems to manage common corporate data fields.
• Implemented Cloud based solution that supports auto scaling to handle user load and provide faster interaction
• Managed implementation team of a home-grown enterprise wide Clearance system
• Performed as an Agile Project Manager managing a matrix team between various cross functional Product teams.
• Conducted Stand-up daily meetings and with all project members to check project status and ran three amigos to close open gaps.
• Managed release planning, task/resource planning/management, demand/capacity planning, communication planning, overall IT schedules/plans.
• Built relationships with senior executives both in Business and IT that facilitated the buy-in for implementation of new processes and resolution of roadblocks.
• Coordinated with the Product owner, Business Partners on prioritization, Change Management communication strategy and implementation Cloud based solutions.
• Managed Issues, Risks, and Dependencies and handled escalations as required.
• Assisted Corporate Security Team to get the Application vulnerabilities fixed by Enterprise wide Application teams
• Facilitated Clearance system Optimization releases to support Guidewire Policy Center
• Managed the complete life cycle of multiple projects, including approval, planning, budgeting, execution and closeout to ensure planned results are achieved on time.
• Managed all assigned projects to completion, ensuring on-time delivery, meeting of budgetary demands, and maintained ownership for successful end-to-end project management.
• Prepared Project Proposals and presented in Board meetings for Project approvals
• Delivered project reports by reviewing key performance indicators (KPI), summarizing information and communicating to key stakeholders to inform on effectiveness and share opportunities for continuous improvement
• Worked closely with Development Leads, Application managers, Solution Architects
• Managed budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements.
• Managed the Project Costs and updated the Project actuals weekly and supervised the IT resources assigned to the projects
• Managed the entire Project Management Life Cycle for the integration effort as well as communication to Senior IT Leadership on status of the project(s)/work streams that are currently in flight.
• Collaborated with Product owner and scrum team on tasks related to the planning, scheduling and coordination of project activities.
• Facilitated team in learning to resolve blocked or stalled stories and simultaneously prepare scrum artifacts such as sprint tasks list, sprint burndown and release Burndown charts.
• Facilitated frequent retrospectives, sharing metrics to identify and implement improvements.
• Facilitated Backlog grooming sessions adding/ removing user stories for the next sprint cycle
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Prepared and presented bi-weekly Project Status updates and Reports to Senior management and key Business Stakeholders
• Encouraged collaboration across the team.

Environment: JIRA, Service Now, Serena Business Manager, Innotas, MS Project, Office Timeline, Microsoft Office Suite (MS Excel, MS PowerPoint, MS Word, MS Outlook), Guidewire PolicyCenter, Guidewire ClaimCenter, Sharepoint, QlikView, .Net, Oracle, SQL, Agile, Webservices, SOAP UI, TFS, VSTS, Azure Cloud

Confidential

Project Manager/Scrum Master

Responsibilities:

• Managed the complete life cycle of the project, including approval, planning, execution and closeout to ensure planned results are achieved on time. Managed all assigned projects to completion, ensuring on-time delivery, meeting of budgetary demands, and maintained ownership for successful end-to-end project management.
• Delivered project reports by reviewing key performance indicators, summarizing information and communicating to key stakeholders to inform on effectiveness and share opportunities for continuous improvement
• Managed budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements.
• Managed the entire Project Management Life Cycle for the integration effort as well as communication to Senior IT Leadership on status of the project(s)/work streams that are currently in flight.
• Collaborated with Product owner and scrum team on tasks related to the planning, scheduling and coordination of project activities.
• Experience with Guidewire PolicyCenter, Guidewire BillingCenter, and Guidewire ClaimCenter.
• Responsible for defining processes for developing and maintaining Guidewire projects.
• Mentoring and managing offshore teams
• Responsible for Guidewire solutions implementation (configuration and integration)
• Assisted in the role of Scrum Master in breaking down epics into user stories, estimation of user stories using the Planning Poker technique, integrating business & technical spikes whenever necessary and forming sprint tasks from the estimated user stories.
• Facilitated team in learning to resolve blocked or stalled stories and simultaneously prepare scrum artifacts such as sprint tasks list, sprint burndown and release Burndown charts.
• Worked as a Property and Casualty Expert for interfacing with Business Partner on all facets of system design.
• Documenting the scrum’s day-to-day activities, procedures, policies and their limitations, to understand the existing process and find out the gaps through Version One
• Worked with internal project teams, reviewed project reports, identified and addressed project issues by facilitating decision making within the project team to ensure project stays within project objectives (in terms of time, scope, budget)
• Utilized Agile/ SCRUM methodologies to monitor, steer and develop project objectives
• Facilitated frequent retrospectives, sharing metrics to identify and implement improvements.
• Facilitated Backlog grooming sessions adding/ removing user stories for the next sprint cycle
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Expertise in managing cross functional and technical team members in Agile framework, mediating through conflicts, fostering self-organization of the team and assisting the scrum team in making decisions.
• Managed the implementation of new hierarchy design into enterprise data warehouse (Teradata)
• Own the maintenance of ongoing project metrics, reports, tracked from project scope to production using tools like Cognos.
• Prepared and present bi-weekly updates to Senior management - Directors, Executive Directors and Vice Presidents
• Facilitated scrum development team in creating traceability matrix, mapping requirements to test cases using JIRA.
• Always mediated the general conflict of goals between development team and product owner.
• Encouraged collaboration across the team.
• Participated in PMO and Partner meetings & integrate relevant outcomes into project plan.

Environment: Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire ClaimCenter, Planview, Microsoft Office Suite (MS Excel, MS PowerPoint, MS Word, MS Outlook), Mainframe, MuleSoft ESB, MS Visio, ServiceNow, Jira, Selenium IDE, Sahi, Cognos, QlikView, SharePoint, Documentum, Oracle, SQL, Mainframes, Agile, Webservices, SOAP UI, MS Project

Confidential

Technical Project Manager/Program Manager/Scrum Master

Responsibilities:

• Lead and motivated teams and ensured projects are delivered with a high degree of quality.
• Effectively managed the project scope, budget, and timeline. Evaluated the impact to the project if changes are made to these constraints.
• Identified and managed potential risks or issues. Proactively developed contingency and mitigation plans.
• Gain insights into competitive products and technology trends
• Develop the Minimum Viable Product (MVP) Feature list
• Influenced decision-making, obtained buy-in, and negotiated resources, scope, and timelines with Project Sponsors, key stakeholders, and project team members.
• Drive product releases in a fast-paced Agile software development environment.
• Managed all phases of individual projects to ensure they are completed efficiently and meet the customer’s requirements.
• Consistently and efficiently tracked risk, assumptions and constraints throughout the Project cycle. Monitored and controlled project work based on changing assumptions and risks. Maintained change requests including CAPA and Defect repairs.
• Experience with database migration project in migrating data from legacy system into Oracle database.
• Experienced in working with development teams, database teams, infrastructure teams, End Users, Clients and Enterprise customer.
• High level understanding of AWS S3, Glacier, EC2, RDS.
• Managed contract and consulting resources and ensured compliance with the project budget and Statement of Work.
• Created project roadmap based on understanding of business objectives and alignment with business priorities. Turned roadmaps into actionable work for delivery through Agile Framework.
• Project planning & Monitoring - Created project plan with tasks and WBS; Tracked progress on daily basis
• Managed the production support for the application, assigned priorities for Open tasks and conducted Root-Cause Analysis.
• Extensive experience in writing SQL queries to perform data validations and gained code reading experience by closely working with software developers to understand application functionality.
• Participated in PMO and Partner meetings & integrate relevant outcomes into project plan.
• Worked heavily with ServiceNow
• Facilitated timely project decision making, problem solving and conflict resolution
• Made recommendations for modifications or technical solutions to increase effectiveness and efficiency
• Prepared and present bi-weekly updates to Senior management - Directors, Executive Directors and Vice Presidents
• Served as Agile Scrum Master for scrum teams and conducted stand up meetings.
• Performed Scrum Master responsibilities for all assigned projects: sprint planning, facilitate backlog refinement, daily stand-ups, sprint review and demo ceremonies.
• Supported and guided the team to remove impediments.
• Guarded and shielded the team from distractions and interruptions.
• Served as Mentor to support, develop, and educate each of the team roles on specific duties.
• Encouraged collaboration across the team.
• Collaborated with project leads to aggressively address issues, risks and mitigation plans.
• Assisted team with making appropriate commitments through story selection, sizing and tasking.
• Facilitated frequent retrospectives, sharing metrics to identify and implement improvements.
• Assessed team dynamics & lead team activities to enable high performing team environment
• Fluent with using project planning tools like JIRA, MS project & manage projects based on well thought out user stories prepares regular insightful reports & communications to stakeholders on project status, schedule & costs.
• Established and maintained processes to manage scope over the project lifecycle. Used JIRA to create tasks and sub-tasks for the team.
• Worked with Cross-functional teams to accomplish work done in each sprint.
• Experienced in creating and analyzing Burndown chart
• Excellent communication skills, solid team player, excellent interpersonal skills, ability to work in ambiguous situations, experience working with global teams.

Environment: ServiceNow, Jira, Selenium IDE, MS Project, MS Excel, MS Office 2010, MS SharePoint 2010, SQL, Oracle, BizTalk, Selenium webdriver, Agile, Microsoft Dynamics, Java/J2EE, Angular 2, AWS, EC2, S3, Glacier, XML, Webservices, SOAP UI, HTML