Product Management Analyst Resume Profile

Objective:

To obtain a position in a professional environment where my skills can benefit the organization while enhancing the company's objectives and ensure its progress.

Profile: Strong emphasis in communication skills, focusing on organizational goals and expectations. Experienced in government, health care, social and behavioral environments.

Confidential

Present

Bridgewater Consulting Services - ASES, San Juan, PR
Member of the Health Information Technology Provider Incentive Program team that implemented the Electronic Health Record Puerto Rico Medicaid Incentive Program.
Analyze and review submitted documents by Health Professionals and Hospitals and provide outreach, support and assistance during their AIU MU registration process in the State Level Registry
Review, analyze and prepare State Level Registry Reports as needed. Experience working with programs such as Millimans MedInsight,
Medicare Medicaid EHR Incentive Program and PR SLR Incentive Program Registration and Attestation Systems.
Attended ACA, CMS and HITECH webminars. Also attended H.I.P.A.A. Privacy Patients Health Information Act Seminars.

Project Coordinator

5/2011-8/2012

confidential

Called Health Insurance Providers to coordinate and confirm appointments regarding digitalization process of medical records.
Provided MRT's support to ensure that appointments and scanning process take place on time in order to achieve company's goals.
Informed Health Insurance Companies about providers who opted not to participate and followed up once communication was established to coordinate appointments.

Experience working with RecordFlow Master Program.

MMM/PMC Regional Office CSR

10/2010-4/2011

confidential

Assured coverage of Customer Service call center and walk-in members at Regional Offices.
Processed disenrollments, cancellations, reimbursement forms and other members' requests.
Experience working with programs such as On Base, Sanovia, QNXT and Innovamd.

Program Support Facilitator

4/2009-1/2010

confidential

Provided classroom support to ensure that faculty and student needs were met.
Assisted the Marketing Manager with recruiting activities.
Worked closely and proactively with the Operations Manager in Puerto Rico and the UNO Executive staff.
Experience working with Blackboard Program.

Special Assistant to the Secretary

6/2008-2/2008

confidential

Represented Secretary of the Family in different forums.
Executive Director of Public Corporation for the Blind CIRIO . President of Bidding Board
In charge of Master Plan for the development of social welfare of Vieques and Culebra.
Attended Office of Government Ethics Seminars.

Regional Director

confidential

State run insurance underwriter, Arecibo PR
Managed twenty eight- member injury claim team
Negotiated and settled customer and health provider demands. Handled agency budget and work plan.
Coordinated communications among union and agency.
Attended Integrated Emergency Management Course by FEMA.
Attended H.I.P.A.A. Privacy Patients Health Information Act Seminar. Attended Office of Government Ethics Seminars.

Skills and Others:

Fully Bilingual
Proficientin Microsoft Office and Outlook
Certified Project Management Professional Certification Preparation Course 2013
Restaurant Owner and Manager 9/2003-4/2008 Santana's Grill and Wine Sales experience 6/1997-11/1999 Vidal Investments, Inc
Provider of Human Relations and Organizational Conflict Resolution Seminars and Curriculum Development

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