SUMMARY:

• I can help your Agile teams and organization become more Agile.
• I worked with an organization to transform from Waterfall to Agile.
• As a Scrum Master I helped teams learn and follow Scrum values, practices and principles.
• I scheduled and facilitated Daily Standups, Confidential Planning meetings, Confidential Retrospectives and Confidential Reviews.
• I helped implement new development practices so teams could deliver more stories in a Confidential and with better quality code.
• I performed Scrum Master duties for two to three scrum teams.
• I also mentored other Scrum teams trying to implement Scrum into their development practices.
• I mentored other Scrum Masters to help the organization improve its Agile/Scrum capabilities.
• I worked with Scrum and Kanban teams.
• I focused heavily on helping Product Owners write well defined user stories that were at the right size, create a clear and compelling Confidential goal, so the development team could be successful in their development.
• I worked with Scrum teams to introduce ATDD so they could produce a better - quality product adding more value to the business and clients.
• I helped the Product Owners with Agile Planning and User Story Mapping.
• As a Scrum Product Owner, I created User Stories from business requirements, led Product Backlog Refinement meetings, refined, prioritized and managed the Product Backlog in TFS, JIRA and Azure DevOps, attended Confidential Planning and worked closely with the development team and the business to help ensure that the development team was delivering what the business wanted. I worked closely with the business to understand their needs and was the liaison between the business and the development team.
• I created clear and compelling Confidential goals so the scrum team knew the value they were delivering to the customer.
• I have several years of experience as a Sr. Business Systems Analyst where I authored UML diagrams and produced Use Case documents from project requirements and have performed Use Case Analysis for multiple projects. I have designed web and application UIs and then used Visio to create wireframes of various screens for both.
• I worked closely with the development team to ensure they understand the requirements from the user.
• I worked with the UX team and reviewed customer feedback and created business requirements from meaningful feedback.
• I would work closely with the business to ensure I understand their requirements and then documented them.
• I used the UML diagrams and Use Cases to create and maintain detailed functional specifications for the projects assigned to me.
• I have worked with the ERWin and Microsoft Visio modeling tools to create data models and I am very comfortable with either of them.
• I have produced data dictionaries to support of the data models I created.
• I managed a group of database developers and was involved with hiring decisions and reviews.
• In addition, I have five years of technical program management experience in which I used the software development life cycle to schedule and track projects I was assigned.
• I worked with several external groups to my projects to coordinate schedules and the delivery of their data and applications needed for my projects.
• I managed onshore and offshore teams to coordinate project tasks. I successfully delivered several projects on time and within budget. On various projects I worked with the customer to help improve their business processes based on information discovered while determining business requirements and developing functional specifications.
• In addition, I have managed teams ranging in size from 3-10.
• I held the position of Technical Manager for a consulting company, where I was responsible for some of the day-to-day operations of the consulting business and involved in the future planning for the company and the hiring of the CEO.
• I have also helped companies with their Social Media Management, Google Analytics and SEO to help them increase their reach to potential customers and promote their brands. In addition, I have setup eCommerce and Affiliate Marketing for various websites.

SKILL:

Software: Azure DevOps; JIRA; TFS; Visual Studio 2015, 2017; Confluence; Visio; Microsoft Project; Microsoft Word, Microsoft Excel; InfoPath; SQL Server; ERWin; Microsoft Access; Microsoft SharePoint

Methodologies: Agile, Scrum, Kanban, SAFe 5.0, DMR P+, UML, RUP like, Microsoft SDLC

Areas: Social Media, SEO, eCommerce, Retail, Manufacturing, Accounting, Finance, Web Portals, Website Design, Blogging, Construction, Web UI Design, Telecommunications, Analytics, Digital Marketing, Transportation

EXPERIENCE:

Sr. Scrum Master

Confidential

Responsibilities:

• Scrum Master for two Scrum Teams
• Facilitated Scrum Ceremonies; Daily Stand Up, Confidential Planning, Team Retrospectives, Team Demos
• Worked with Product Owners to improve Acceptance Criteria of their User Stories
• Coached Scrum Teams how to improve their Scrum and Software Practices
• Coached individual team members in Agile/Scrum Practices and Values
• Coached teams how to work better together and accomplish their Confidential Goals
• Coached management on ways to help improve Agile/Scrum practices in the organization
• Attended Scrum Master Community meetings to help promote Agile/Scrum best practices in the organization
• Worked with teams to create and manage Team Confidential and Kanban boards in Azure DevOps
• Created various queries to provide information on the status of Work Items
• Developed dashboards to show Delivery Quality Metrics and Team Confidential Metrics
• Setup new Azure DevOps project so it could be used with SAFe
• Helped remove impediments and shield team from outside distractions

Sr. Scrum Master

Confidential

Responsibilities:

• Scrum Master for three Scrum Teams
• Coached other Scrum Masters
• Facilitated Scrum Ceremonies; Daily Stand Up, Confidential Planning, Team Retrospectives, Team Demos
• Worked with Product Owners to improve Acceptance Criteria of their User Stories
• Coached Scrum Teams how to improve their Scrum and Software Practices
• Coached individual team members in Agile/Scrum Practices and Values
• Coached teams how to work better together and accomplish their Confidential Goals
• Coached management on ways to help improve Agile/Scrum practices in the organization
• Facilitated User Story Mapping sessions
• Introduced process to improve quarterly and annual planning by using a wall to map the work
• Implemented Release Planning practice
• Attended and at times facilitated Scrum Master Community meetings to help promote Agile/Scrum best practices in the organization
• Worked with teams to create and manage Team Confidential and Kanban boards in JIRA
• Created various filters (reports) to help provide information on the status of JIRA tickets
• Developed dashboards to show Delivery Quality Metrics and Team Confidential Metrics
• Helped remove impediments and shield team from outside distractions
• Introduced and taught the organization how use JIRA Portfolio for Release Planning
• Introduced Release Planning practice
• Introduced process to improve quarterly and annual planning by using a wall to map the work
• Helped teams stop overloading sprints so they will not spillover work
• Implemented Scrum Best Practices
• Created Delivery Quality Dashboard that was a template to use with other teams
• Created Scrum Team Confidential Dashboard that was a template to use with other teams
• Helped Improve Agile metrics
• Facilitated User Story Mapping exercises

Scrum Master

Confidential

Responsibilities:

• Scrum Master for three Scrum Teams working on Themine.com and backend systems
• Facilitate Scrum Ceremonies; Daily Stand Up, Confidential Planning, Confidential Retrospectives, Confidential Reviews
• Work with Product Owners and BAs to write clear Acceptance Criteria for their User Stories
• Work with Scrum Team to implement ATDD to produce more quality code and provide more value
• Help the Scrum Teams improve their Scrum and Software Practices
• Coach team members in Agile/Scrum Practices and Values
• Facilitate various themed retrospectives to make them more interesting and help elicit suggested team improvements
• Work with teams to help them work better together and accomplish their Confidential Goals
• Attend and at times facilitate Scrum Master community meetings to help promote Agile/Scrum best practices in the organization
• Create Team Dashboards in JIRA to review how teams are doing on their sprints and the business value they are providing to the business
• Work with teams to create Team Confidential and Kanban boards in JIRA
• Create various filters (reports) to help provide information on the status of JIRA tickets
• Work with management to provide ways to help improve Agile/Scrum practices in the organization
• Help remove impediments and shield team from outside distractions
• Implemented Scrum Best Practices
• Helped one team stop carrying over work from one Confidential to the next
• Introduced and facilitated User Story Mapping exercises
• Introduced Acceptance Test Driven Development as a practice

Scrum Master

Confidential

Responsibilities:

• Work with the Organization to transform from Waterfall to Agile
• Encourage team members to follow Agile/Scrum Values and Principals
• Teach Agile/Scrum practices to new team members
• Work with Management to help them to understand Agile/Scrum practices and how to implement them
• Support Product Owner in providing complete and descriptive Acceptance Criteria in their User Stories
• Help Product Owner in refinement of the Product Backlog
• Schedule and facilitate Confidential Planning
• Schedule and facilitate Confidential Retrospective
• Schedule and facilitate Confidential Reviews
• Provide reporting on Confidential Burn Down, Release Burn Down, Cycle Time and Bug Trends and other metrics to management
• Develop various reports in TFS and JIRA to provide project and team tracking on various areas of projects
• Mentor other teams that are trying to implement Scrum practices
• Help remove impediments and shield team from outside distractions
• Helped the team manage defects in two different systems; ALM and TFS
• Implemented Scrum Best Practices
• Created Task board on wall for team members to report and show status on the tasks they are working
• Helped the team improve team velocity from 46 story points to 80 story points in four sprints
• Created Kanban board on wall to track the progress of critical and high priority bugs during system and UAT testing
• Made improvements on burn down reporting process to tracking how the team is performing during a Confidential and on a release
• Worked with the team to help implement nightly builds and gated check - ins in TFS to help improve code quality
• Moved from Task board to Kanban board to show status of user stories
• Worked with the team to move toward with a Test Driven Development process
• Implemented Daily Bug triage to ensure that bugs are being addressed and assigned to appropriate sprints
• Updated Bug template with additional information in TFS to better track bugs and for better reporting
• Worked with team to implement integration of ALM bug tracking with TFS Bug template
• Cleaned up the Bug backlog so that the team could see all the current outstanding bugs
• Developed a bug process to help ensure that resolved bugs were being tested and deployed
• Created TFS Queries and Excel Graphs for Team Cycle Time and other team metrics

Senior Business Systems Analyst/Certified Scrum Product Owner

Confidential, Bellevue, WA

Responsibilities:

• Wrote user stories from gathered requirements and entered them in TFS
• Worked with Scrum Master in Confidential Planning
• Led Product Refinement meetings
• Redesigned Kiosk UI and flow and created wire frames for various screens using Visio
• Created report layouts
• Collaborated with developers as they worked on their sprints
• Performed Integration Testing and created bugs
• Created Activity Diagrams for more complex processes using Visio
• SME for Field Operations on the Kiosk
• Refined and managed the Product Backlog in TFS
• Worked with the business to understand their requirements and then validate their Use Cases and made appropriate updates and created Use Case Diagrams in Microsoft Word
• Created Activity Diagrams for more complex processes using Visio
• Perform analysis on various systems in the effort to retire them which included creating State Diagrams and Data Flows

Senior Business Systems Analyst

Confidential, Bellevue, WA

Responsibilities:

• Authored detailed functional specifications using Word and Use Cases
• Designed screens and pages using Visio
• Developed conceptual and logical data models and data dictionary for customer Internet site
• Designed sample pages and workflow for presentation to customer for Vendor Management and Reporting website
• Authored Business Requirement Document for Vendor Management and Reporting website
• Reviewed SQL Server Stored Procedures to find ways to improve performance for reporting application
• Developed Test Cases and Test Scripts
• Used Test Cases and Test Scripts to test software applications

Senior Program Manager

Confidential, Redmond, WA

Responsibilities:

• Authored and maintained detailed functional specifications using JAD, Word, Visio, UML Diagrams and Use Cases and by working with users, developers, testers, product managers, designers and operations
• Interacted with various business groups across the company for project coordination, presentations, gathering of business requirements and detailed information for creating functional specifications
• Analyzed processes and data to improve processes and flexibility of applications to meet changing business needs
• Responsible for task estimates through project life cycle for on-time and on-budget delivery of my assigned projects
• Reviewed code, design documents, test plans, test cases and data models and coordinated the sign-off on these deliverables
• Created and maintained project schedules in Microsoft Project, tracked and managed project risks and issues and reported project status from the envisioning of the project until project delivery using Microsoft Project and Project Server
• Managed the successful deliver of projects by working with on-shore and off-shore developers and testers through all phases of the project life cycle
• Managed and lead team to develop and maintain internal project Share Point site used by Program Managers and customers to view and maintain project documentation and project status.
• Received US Patent as part of a team in development of an application to help troubleshoot an end user’s computer and provide gathered information to a support engineers to help solve customer’s problem
• Coordinated with Localization team to get localization of web site content
• Reviewed customer feedback and incorporated meaningful feedback to improve applications
• Planned marketing materials and booth for participation in MVP Summit to promote new article submission service and gather feedback
• Managed off-shore vendor that was developing web application