- Supporting senior project and program managers in various frameworks and industries; adaptable
- Project plans; monitoring and control; change control; executive and project reporting; client management; establishing work plans; hands - on delivery of tasks
- Coordinating with global partners
- PMO process and controls; PLC; exposure to SDLC
- Projects - Merger and Acquisition; Transformation; Sports Management; Release/Change Management; Bankcard Solutions
- Facilitated and organized PMO related deliverables through engagement of broader PMO and work streams; Release/Change Management strategic solution enhancement.
- Recommended and implemented improvements to project management tools (RAID, Program SharePoint repository.)
- Established a component of change control process and tools (change requests.)
- Managed and participated in weekly and monthly program reporting and distribution (weekly status, program status, IT services, Steering Committee.)
- Created program level integrated plan, and work stream critical path milestone plans.
- Supported stream leads with the creation of project related tools (traceability matrix, project plans.)
Project Coordinator Consultant
- Supporting project manager in various phases of the project.
- Liaising between the business and IT to drive application remediation.
- Created business case for implementation of work stream processes.
- Introduced work flow tool within the team to help establish work efficiency.
PMO Controls Analyst
- Supported communications and change management project deliverables within a transformation program under the direction of senior project and program managers (PMO).
- Designed change management tools and templates for program-wide usage.
- Analyzed and recommended new and revised process and governance models.
- Charted and proposed project-related communications plans.
- Collaborated with offshore IT services and onsite project teams to design and implement online communications tools (portals and communities.)
- Assisted with the launch of two internal portals; Researched company-wide perceptions and behaviors toward internal communications in support of portal development; Recommended and supported web content guidelines for stakeholders; Recommended and implemented digital content process (general web content, blogs, mailers.)