SUMMARY

• Supporting senior project and program managers in various frameworks and industries; adaptable
• Project plans; monitoring and control; change control; executive and project reporting; client management; establishing work plans; hands - on delivery of tasks
• Coordinating with global partners
• PMO process and controls; PLC; exposure to SDLC
• Projects - Merger and Acquisition; Transformation; Sports Management; Release/Change Management; Bankcard Solutions

PROFESSIONAL EXPERIENCE

Confidential

PMO Consultant

Responsibilities:

• Facilitated and organized PMO related deliverables through engagement of broader PMO and work streams; Release/Change Management strategic solution enhancement.
• Recommended and implemented improvements to project management tools (RAID, Program SharePoint repository.)
• Established a component of change control process and tools (change requests.)
• Managed and participated in weekly and monthly program reporting and distribution (weekly status, program status, IT services, Steering Committee.)
• Created program level integrated plan, and work stream critical path milestone plans.
• Supported stream leads with the creation of project related tools (traceability matrix, project plans.)

Confidential

Project Coordinator Consultant

Responsibilities:

• Supporting project manager in various phases of the project.
• Liaising between the business and IT to drive application remediation.
• Created business case for implementation of work stream processes.
• Introduced work flow tool within the team to help establish work efficiency.

Confidential

PMO Controls Analyst

Responsibilities:

• Supported communications and change management project deliverables within a transformation program under the direction of senior project and program managers (PMO).
• Designed change management tools and templates for program-wide usage.
• Analyzed and recommended new and revised process and governance models.
• Charted and proposed project-related communications plans.
• Collaborated with offshore IT services and onsite project teams to design and implement online communications tools (portals and communities.)
• Assisted with the launch of two internal portals; Researched company-wide perceptions and behaviors toward internal communications in support of portal development; Recommended and supported web content guidelines for stakeholders; Recommended and implemented digital content process (general web content, blogs, mailers.)