Professional Summary

• Senior Project Manager/leader with over 20 years' experience successfully delivering high-visibility technology projects in complex, matrixed organizations.
• Business-oriented senior project manager with MBA-level education and a proven ability to lead high-performing teams from initiation, through planning and execution/completion.
• PMP, CSM, and ITIL certified professional experienced in managing complex projects through the full project lifecycle
• Seasoned diplomat skilled in RFP development, contract negotiations, and vendor/contract management.
• Resourceful, creative problem-solver with a strong aptitude towards analyzing and translating complex customer requirements and business problems into well-defined solutions.
• Exceptional communicator who can fluently speak the languages of both people and technology adept at delivering presentations and demos to executives as well as line workers.
• Proven ability to work effectively and achieve results in an ambiguous and changing environment.

Professional Experience:

Project Manager confidential

• Project Manager responsible for managing the planning and implementation of information technology projects.
• Administer the Medical Center's 20M portfolio of technology related projects, monitoring progress towards completion, resolving scheduling and resource conflicts, and ensuring senior leadership is appraised of status and impediments towards successful completion.
• Develop the project plan, schedule, and budget for a multi-year effort to transition all hospital activities and impacted systems to the ICD-10 code set. Conducted an analysis to identify impacted systems requiring remediation. Negotiate contracts for the financial risk analysis and education gap analysis in support of project initiation. Coordinate with both internal and external resources on the evaluation and projected ROI for implementation of a Computer Assisted Coding solution to address coder productivity risks within the ICD-10 code set.
• Collaborate with department Leadership to develop and implement standardized processes for project control based upon the PMBOK.

confidential

• Consultant working with State agencies on multiple compliance endeavors.
• Developed a detailed roadmap to bring the Washington State Department of Labor and Industries into compliance with Security requirements for its information systems infrastructure.
• Translated 187 security audit findings into a plan of action and tactical roadmap to achieve compliance with Payment Card Industry PCI standards, IRS Publication 1075, and Washington State Information Services Board Policy 400p and 401s in over a 12 month engagement.
• Using the NIST 800-53 security standards worked with agency stakeholders to identify specific controls to implement within the I.S. infrastructure.
• Developed a scalable Configuration Management plan in support of the California Department of Rehabilitation's state-wide deployment of an electronic records system.
• Developed the project management plan and schedule for the development of a contingency plan in support of the Alaska Department of Labor Employment Security Division.

• confidential Senior Project Manager responsible for leading a multi-year, 4.9M effort to plan, implement and deploy an electronic records management system Autonomy Records Manager across all branches of county government.
• Researched and authored a comprehensive business case, obtaining Executive sponsorship and funding for the ERMS project. Work directly with senior County stakeholders to obtain countywide buy-in for the project.
• Developed the ERMS RFP, project management plan, schedule and budget. Maintained the project on schedule and 3 under budget throughout the life of the project.
• Authored ITB's insupport of a Records Center inventory, and installation of digital imaging software. Managed vendor teams to ensure work was performed in accordance with the Statements of Work for these activities.
• Directed data migration and implementation of a physical records module for the management of 100,000 cubic feet of records stored at the second largest government repository in Washington State.
• Directed an internal project team as well as a vendor team to implement a system to manage animal services in support of the County's regional animal services program supporting 27 cities and unincorporated King County.

• Managed complex technology projects utilizing standardized project management methodology. Developed charters, budgets, and project plans in collaboration with stakeholders.
• Supervised a 6-member team responsible for application support of systems used by finance, human resources, radiology, inpatient/outpatient nursing, medical records, and dining services.
• Coordinated annual upgrade projects for the McKesson HBOC suite of applications, overseeing all activities of the hospital's upgrade team.
• Perform first line support for applications used by Finance, Patient Accounting, Patient Registration, Surgical Services, and the Swedish Foundation.
• Successfully managed implementation of the McKesson Pathways Healthcare Scheduling patient scheduling system across multiple departments, within time and under budget.

confidential

• Conducted a comprehensive review of the Naval War College's e-learning program, providing recommendations between in-house development and commercial procurement of a replacement system.
• Performed an analysis of the National Defense University's online strategic studies exercise system, identifying opportunities to leverage commercial technology to improve the student learning environment.
• Developed a 5-year business plan to expand primary care services and decrease contracted out costs by 6.0M annually at a local Naval Hospital.
• Implemented a hospital information system networking 30 clinics within a mid-sized hospital.