SKILLS/ACCOMPLISHMENTS

• Extensive experience building and managing onshore and offshore Software Quality Assurance teams. Establishing procedures, selecting and implementing test tools, hiring and training of testers, implementing automated testing, and managing the teams through the full software development lifecycle.
• Experience with multiple automated testing tools including Visual Studio Team Foundation Server, Microsoft Test Manager, Telerik Test Studio, HP Quality Center, and QuickTest Pro.
• Experience with localization / globalization testing.
• Experience implementing and working in Agile / Scrum software development lifecycle.

WORK EXPERIENCE

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Team Manager Systems / Quality

• I manage a combined onshore / offshore team responsible for testing Bank of America's online banking site.
• Owner of QA for a new interally developed search engine that will be deployed across the company.

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Software QA Manager FTE

• Created QA processes and procedures from the ground up.
• Recruited, trained, and managed the QA teams for two product lines.
• Represented and championed QA to executives and senior management.
• Developed test strategies, test plans, and test cases for training, 3-D simulation, and workplace safety applications used by the oil and gas industry.
• Developed, deployed, and executed automated tests using Visual Studio 2012 TFS coded UI Testing, C , and Telerik Test Studio.
• Responsible for planning, rollout, and administration of Visual Studio 2010 and 2012 Team Foundation Server implementations.
• Used TFS and Sharepoint to develop QA and Development team wiki sites.

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Quality Assurance Lead FTE

• Managed the Quality Assurance Team and drove all Software Quality Assurance projects at the company.
• Rebuilt the Quality Assurance Team. Reduced size of team by 25 and increased the capacity of the team by 200 by:
• Retraining, mentoring, and replacing staff.
• Moving from mostly manual to automated testing using Visual Studio TFS coded UI testing and C .
• Migrating existing HP Quality Center test automation to Visual Studio TFS.
• Moved most remaining manual testing work to an offshore test team.
• Recommended and drove the transition of the QA Team from HP Quality Center to Visual Studio Team Foundation Server. Visual Studio TFS proved to be a solution that offered equal or better functionality at significantly lower cost.
• Worked closely with software vendors to test third-party applications that are part of the company's IT infrastructure.

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Technical Program Manager

• Technical Program Manager on the Windows C Team, working on Software Development Kits for Windows 7 and Visual Studio 2010.
• Primary owner of the Headers, Libraries, Reference Assemblies, and Release Notes areas - this is over 50 of the content included in the SDK.
• Coordinated release management activities for the Visual Studio 2010 SDK.
• Built, reviewed, and tested code samples and worked with owners to resolve issues.
• Worked directly with customers to answer questions and resolve issues.

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Senior Test Lead 8/2007 11/2008

• Moved to more senior role on the Antimalware Team:
• Coordinator for four test teams working on the Windows Defender component of the Windows 7 release.
• Managed a Redmond based software test team.
• Created and managed an outsourced testing team based in Shanghai. Responsible for all aspects of this process including:
• Project definition and scope.
• Legal compliance US and China
• Budget.
• Vendor selection process.
• Organization of the vendor team, hiring staff, training staff.
• Development and execution of automated testing.
• Daily management of the integrated onshore / offshore testing process.
• Project completed ahead of schedule and under budget.

Lead Software Development Engineer in Test 1/2004 8/2007

• Moved to the Antimalware team that produces antivirus and antispyware components that are integrated into Microsoft security products.
• Created and managed project to ensure that all major security products Symantec, McAfee, etc. worked correctly with Windows Vista. Took a project from initial concept to team hired and ready to start work in under eight weeks. Completed all objectives ahead of schedule and drove application coverage to 150 of plan.
• Rebuilt and expanded a test team to perform automated Build Verification Testing, Performance Testing, and Stress Testing. Implemented a workflow management system, updated and expanded hardware, and increased the team's capacity for running tests by over 300 .

Test Lead 10/2000 12/2003

• Planned and managed all Application Compatibility testing for the Windows Server 2003 release.
• Built and managed four test teams. At the peak, four test leads, 24 full time testers, and approximately 30 contract testers reporting to me.
• Project completed on time and exceeded all quality objectives for the release.
• Team member of the Windows Warteam release management organization which coordinated all development and test activities for the Windows Server 2003 release.
• Part of the small decision making group inside the Windows Warteam that evaluated and decided on all design change requests.
• Led the first direct engagement of a Microsoft test team working directly with development and test teams at Oracle. This included organizing and leading three onsite testing exercises, two at Oracle facilities and one at Microsoft, to ensure that the full range of Oracle products were compatible with Windows Server 2003 when it shipped.
• Worked on the design team for the security enhanced version of Internet Explorer that shipped with Windows Server 2003. Served as the customer champion and was responsible for making sure all application compatibility issues were found and addressed.

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Project Manager Contract

Managed build-out of software test lab.

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Methodology Developer / Consultant Contract

• Developed a customized software development and test methodology based on the Rational Unified Process RUP .
• Primary developer of an internal web site designed to organize and present the methodology.

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QA Consultant Contract

Brought in to build a Quality Assurance Department. Effort did not proceed beyond the planning stage due to downsizing and sale of the company.

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Y2K Project Manager Contract

• Developed and executed Y2K test plans.
• Developed a Software Defect Tracking System.
• Provided Quality Assurance training to employees and contractors.

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Consultant Contract

Short term contract to debug an automated report generation and distribution system.

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Test Manager Contract

Rebuilt and expanded an existing software QA team.

Implemented comprehensive automated testing using Winrunner and Loadrunner.

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QA Consultant Contract

Short term contract to build a new software QA team and QA processes at a company Saber Software that had just been acquired by McAfee.

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Test Lead Contract

Built and managed a test team working on a new customer management system CMS .

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QA Consultant Contract

Produced methodology and test plans for conversion of a mainframe based credit card processing system to a Windows / UNIX based client server application.

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QA Consultant Contract

Performed evaluation of object oriented automated test tools.and produced plan to integrate them into the existing QA infrastructure.

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Test Lead Contract

Planned and executed testing for NAVIGATOR and other training products.

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Test Lead

• Coordinated activities of the test team
• Wrote and executed test plans.
• Designed and implemented a bug tracking database.
• Designed and developed RUNTEST, an automated testing tool that was written in C.
• Served as technical advisor to the Marketing department.
• Served as Nielsen's QA representative on The Retail Alliance , a joint venture between Nielsen and GTE to improve point-of-sale data collection and analysiis.

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Software Tester

• Wrote automated testing scripts covering functional, regression, and performance testing for the OfficeVision product line.
• Received formal training in performance testing.

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Help Desk Lead, Software Tester

• Lead help desk analyst for the RISKTRAC/PC product line.
• Developed the first formal software test and signoff procedure used by the division and adapted the procedure for use on all products produced by the division.