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Senior Technical Project/program Delivery Manager Resume

St Louis, MO

PROFESSIONAL SUMMARY:

  • Twenty (20) years experience in Analysis, Design, Development, QA and Testing, which includes twelve plus years experience in Senior Program/Project Management & Senior Technical Project Delivery.
  • Proficiencies include Project Methodology, requirement analysis gathering, design, development, QA, testing and Implementation.
  • Worked as a Technical Advisor (Development & Testing) to Senior Vice Presidents, Department Heads & CIO’s.
  • Worked for a big 5 consulting company for 10 plus years.
  • Managed large teams that comprised of Onsite & Offshore resources and mentored them during Project Engagements.
  • Interviewed resources and performed performance evaluations of team members.
  • Excellent leadership, communication, coordination, presentation, relation and vendor management skills.
  • Managed all phases of the Project life cycle for various clients across US. Extensive experience working in fast paced environment with Business Partners and technology teams to drive and complete projects on time, budget and quality. Known by peers and management alike as one who possesses strong Leadership skills, the ability to lead, organize, motivate, and mentor project teams to meet deadlines and enhance product quality.
  • Performed multiple consulting roles and has Diverse experience as a Program Manager, Director, Senior Project Manager/Leader, Delivery Manager, Senior Test Manager/Lead, Test Coordinator, Senior Quality Assurance Manager, Senior Consultant, Design and Development Leader, Lead/Senior Business Analyst, Mentor, Onsite Offshore Manager, Vendor Manager, Process Analyst, Tester and Programmer.
  • Several years experience in Analysis, Design and Implementation of Application software using Object Oriented Methodology (Rumbaugh’s OMT), (OOA/OOD), RUP, iterative development including UML, JAD, Agile, mentoring, process improvement, Business Analysis and developing Use Cases.
  • Fifteen(15) Years of Experience in the Consulting Environment with various Consulting Responsibilities. Excellent Knowledge of Project Methodology, Requirement analysis gathering, Design, Development, QA, Testing and Implementation.
  • Strong Leadership skills, Ability to lead, organize, motivate and mentor project teams to meet deadlines and enhance product quality.
  • Excellent experience Working with offshore resources and managing Statement of Work utilizing Onsite & Offshore resources.
  • Very good knowledge of Quality Assurance procedures, Six Sigma and excellent knowledge of Manual Testing, Automated Testing Tools like Segue’s Silk Test, Mercury’s Quality Center, Test Director Win Runner & Rational tools.
  • Skilled in identifying project scope, estimating effort required to establish the schedule, identifying all the project risks, resource planning and preparing the project plan.
  • Managed & Build teams of 20 programmers, 50 testers and 5 team leads in an IT environment.
  • Mentored and managed a team of 30 people (Business/Functional Managers, IT Managers, Business Analyst, developers, Technical Leads and Architects) in developing Use Cases using the Unified Modeling Language (UML) methodology and Rational Unified Process (RUP) in an IT/Java/.Net, SharePoint environment.
  • Excellent matrix management with virtual teams across different geographies and functions.
  • Excellent Project Management, Risk Management, Client Relationship Management, Coordination, Team Building, Collaboration, Delivery Management, Change Management, Cost Management, Proposal Development, Vendor Management and managing Onsite/Offshore resources skills. Good knowledge of AGILE & Scrum methodology and Data warehouse concepts.
  • Excellent Communication (written/verbal), presentation, facilitation, management, organizational, result orientation, building strategic working relationship, technical and analytical, strong critical thinking, interpersonal and leadership skills.
  • Ability to lead and guide cross functional project teams and drive concurrent projects to completion.
  • Ability to solve complex problems efficiently and effectively, relying on experience, creativity and autonomy & Ability to gain credibility to influence decision makers and influencers. Very Detail Oriented and self - motivated, drives to closure.
  • Good knowledge in Commercial applications, Retail, E-commerce (B2C & B2B), Insurance Sector, Claims Sector, Finance Sector, Securities (Trading), Brokerage Sector, HealthCare and Health Sciences, Transportation sector, Retirement Practice, Child Support Enforcement, Time Management, Content Management & online e-information publishing.

TECHNICAL SUMMARY:

Languages: Visual Basic, Visual Age for JAVA 3.5, Java 6.0, Microsoft.Net 4.0, ASP. NetC #, Web Services, MF-Cobol, VS-Cobol, Visual C++ 1.5, MS C, MF-Dialog System, Presentation Manager

Hardware: IBM 3090, ES/9000, PS/2, PC-AT 486 & Pentium, intel Core i5

Software: Visual Source Safe, Visual Studio 2008/2010, SharePoint, Rational Clear Case, Rational Clear Quest, Rational Rose, PVCS, SVN, TFS, AAI, Visio, MS Outlook, Microsoft Word, PowerPoint, Microsoft Excel & Microsoft Project 2000, MS Office, Data warehouse, Clarity & JIRA

Technologies: Object Oriented Technologies, RUP Methodologies, Client Server, Web, and Services-Oriented Architecture (SOA), n-tier architectures, MVC

Operating Systems: MS Windows NT/2000/95/98/XP, Vista, 7, MVS/XA, OS/2 Warp and UNIX

Web Tools: FrontPage 2000, HTML, XML, IBM WebSphere, Java Script, Servlets, EJB, EPF Composer and Rational Rose

PM Tools: Microsoft Project, Planview, Project Tracker, PPMC, STAMP

Testing Tools: Segue Silk Test, Test Director, Mercury Quality Center, QTP & Win Runner

Databases: MS Access, Oracle 11g, DB2, MS SQL Server & Database Manager

Communications: CICS, TSO/ISPF

Industries: Commercial sector, Retail, E-commerce (B2C & B2B), Insurance Sector, Claims Sector, Finance Sector, Securities (Trading), Brokerage Sector, Transportation Sector, Retirement Practice, Content Management, online E-information publishing, HealthCare and Health Sciences, E-commerce, Retail, Child Support Enforcement System & Public Sector

PROFESSIONAL EXPERIENCE:

Confidential, St Louis, MO

Senior Technical Project/Program Delivery Manager

Responsibilities:

  • Responsible for Managing & Leading several Java & Microsoft.Net, HealthCare Projects for Confidential across US, Europe & India using Iterative & Agile Methodology.
  • Responsible for managing HealthCare E-commerce (B2C) and migration projects.
  • Responsible for Project Charter, project planning, budgeting and managing the entire project with the detail estimation and resource planning for 20 resources using MS Project.
  • Managed projects in Java, Microsoft.NET, ASP.NET, C#, XML, Visual Studio 2010 & Oracle 11g Environments.
  • Used Microsoft Project & PPMC Management tool to track projects, monitoring & status reporting in Project & PMO meetings.
  • Worked as a Technical Advisor (Development & Testing) to Senior Managers, Directors & Vice President.
  • Responsible for creating and managing Project timeline, risks, dashboards of issues, dependencies and progress. Communicated Status to Senior Management & Stakeholders.
  • Worked as a primary Senior Technical Project Delivery Manager to the business for application development including SOW, project scope, functional & technical requirements, detailed IT project plans & Milestones.
  • Directed, managed and assigned all project resources: Architects, Tech Leads, Developers, Business Analysts, Test Leads and On/Off Shore Developers & Testers.
  • Reviewed Test Plans and provided recommendations for improvement.
  • Lead and Facilitated the Daily Scrum/Defects Meetings.
  • Managed multiple & large, cross-divisional high risk projects which were at different risk levels. Developed appropriate contingency plans and pro-actively identified changes to eliminate future occurrences.
  • Delivered project objectives on time within budget constraints by working with Architects, IT Tech Leads, Data & Business Analyst, Test Leads, Application Delivery Managers and PMO
  • Managed Third Party Vendors during development, testing & execution.

Confidential, St Louis, MO

Senior Technical Program/Project Manager

Responsibilities:

  • Responsible for Managing & Leading several Microsoft.Net, SharePoint HealthCare Projects for various hospitals across MO and IL using Agile Methodology.
  • Responsible for Project Charter, project planning, budgeting and managing the entire project with the detail estimation and resource planning for 22 resources using MS Project.
  • Managed projects in Microsoft.NET, ASP.NET, C#, XML, SQL Server, SharePoint Designer 2007, 2010, Windows SharePoint Services 3.0, Visual Studio 2008, 2010, Oracle and Clarity Environments.
  • Used Microsoft Project & Clarity Management tool to track projects, monitoring & status reporting in Project & PMO meetings.
  • Worked as a Technical Advisor (Development & Testing) to Senior GM, Department Heads & Vice President.
  • Responsible for creating and managing testing timeline, risks, dashboards of issues, dependencies and progress. Communicated Status to Senior Management & Stakeholders.
  • Worked as a primary Senior IT Project Manager to the business for application development including SOW, project scope, functional & technical requirements, detailed IT project plans & Milestones.
  • Directed, managed and assigned all project resources: Architects, Tech Leads, Developers, Data Modelers, Business Analysts, Designers, and On/Off Shore Developers & Testers.
  • Reviewed Test Plans and provided recommendations for improvement.
  • Lead and Facilitated the Daily Scrum Meetings.
  • Managed multiple & large, cross-divisional high risk projects which were at different risk levels. Developed appropriate contingency plans and pro-actively identified changes to eliminate future occurrences.
  • Responsible for conducting more than 20 technical interviews for the project and have been successful in selecting the right resource for the assignment.
  • Managed Third Party Vendors during development, testing & execution.

Confidential, St Louis, MO

Senior Project Manager

Responsibilities:

  • Responsible for Managing & Leading 7 Merger & Non Merger Data Warehouse and Business Intelligence projects for merger of Wachovia Securities & Confidential Advisors.
  • Responsible for project planning of the entire project with the detail estimation and resource planning for 30 resources using MS Project.
  • Managed projects in MainFrame, DB2, Oracle, J2EE, XML, Actuate Reporting, Microstrategy, Informatica (ETL), SharePoint, Planview, Stamp, Quality Center, Thomson Reuters (Beta) & Project Tracker environments.
  • Used Microsoft Project, Planview Management tool, Project Tracker and Enterprise Metrics to track projects, monitoring & status reporting in Project Huddle, PMO & Deep Dive meetings.
  • Responsible for creating and managing testing timeline, risks, dashboards of issues, dependencies and progress.
  • Worked as a primary IT Project Manager to the business for application development including SOW, project scope, functional & technical requirements, detailed IT project plans & Milestones.
  • Directed, managed and assigned all project resources: Architects, Tech Leads, Data Modelers, Data & Business Analysts, Designers, On/Off Shore Developers & Testers.
  • Reviewed Test Plans and provided recommendations for improvement.
  • Lead and Facilitated the Daily Defects & Root Cause Meetings.
  • Managed multiple & large, cross-divisional high risk projects which were at different risk levels. Developed appropriate contingency plans and pro-actively identified changes to eliminate future occurrences. Communicated Status to Senior Management & Stakeholders.
  • Delivered project objectives on time within budget constraints by working with IT Tech Leads, Data & Business Analyst, Application Delivery Managers and PMO.
  • Managed Project Risk using comprehensive mitigation assessment plans, questionnaires and enforcing approvals on cross-project and cross CIO initiatives.
  • Managed Third Party Vendors during development, testing & execution.

Confidential, St Louis, MO

Senior Project Manager

Responsibilities:

  • Responsible for Leading & Coordinating the testing effort of Syndicate Merger Integration project & managing the team.
  • Responsible for defining the project’s objectives, project planning of the entire project with detail estimation and resource planning for 10 resources using MS Project.
  • Developed detail Project Plans for Regression & Performance Testing for Releases 7.3, 7.4, 7.5 & 7.6.
  • Designed and Developed the Release Issues & Script Scorecard Template for all the Releases and guided the team in using it.
  • Managed testing activities utilizing onsite and offsite testing resources on several releases.
  • Lead and Facilitated the Daily Defects Meetings, Created Metrics, Entrance Criteria & Defect Root Cause report. Responsible for generating Daily Defect Reports thru Mercury Quality Center and presenting the defects to the Project Managers & Business on a daily basis.
  • Responsible for managing the documents on SharePoint.
  • Delivered project objectives on time within the allotted budget.
  • Managed Risk and developed mitigation plans.
  • Prepared the detail system testing timeline for the entire deliverable and then translated the timeline into MS- Project plan.
  • Managed Third Party Vendors during test planning & execution
  • Guided the testing team in developing test cases, test scripts and writing testing plans.

Confidential, O’Fallon, MO

Senior Project Manager/Program Manager/Director

Responsibilities:

  • Responsible for leading, coordinating the testing effort of 6 large projects & managing the team.
  • Responsible for defining the project’s objectives, project planning, budgeting and managing the entire project with detail estimation and resource planning for 24 testers which included three team leads.
  • Designed and Developed the Use Case Template, standards with an example and presented to the development team also created Standards & Templates for PMO.
  • Worked as an Advisor to different Development & Business teams in developing Use Cases.
  • Mentored and trained the teams on how to develop Use Cases using the Unified Modeling Language (UML) methodology and Rational Unified Process (RUP).
  • Responsible for forecasting the budget per month and tracking adherence to the budget across all functional areas.
  • Responsible for developing the Integration test plan/UAT and presenting the test plan.
  • Delivered project objectives on time within the allotted budget.
  • Managed testing activities utilizing onsite and offshore testing resources on several projects.
  • Lead and Facilitated the Daily Defects Meetings, Created Metrics, Entrance Criteria & Defect Root Cause report. Responsible for generating Daily Defect Reports thru Mercury Quality Center, QTP and presenting the defects to the Project Managers & Business on a daily basis.
  • Responsible for conducting more than 15 technical interviews for the project and have been successful in selecting the right resource for the assignment.
  • Guided the testing team members in gathering business requirements, developing test cases, test scripts and writing testing plans.

Confidential, Portland, ME & Chattanooga, TN

Program Manager/Director/Senior Manager/Mentor

Responsibilities:

  • Responsible for mentoring, collaborating and managing a team of 30 people (Business Managers, IT Managers, Analyst, developers & architects) for both Admin & Claims Teams.
  • Responsible for Strategy Planning and Analysis of the deliverables.
  • Responsible for Leading and Facilitating JAD sessions and deriving the System Use Case list from Business Use Cases.
  • Responsible for managing all the documents on SharePoint
  • Developed the System Use Case template, standards with an example and presented it to the team.
  • Mentored and trained the teams in developing System Use Cases using the Unified Modeling Language (UML) methodology and Rational Unified Process (RUP).
  • Guided and helped the teams in Use Case Realization sessions with respect to Analysis and Design and helped the teams in sequencing, prioritizing and identifying architecturally significant use cases.

Confidential, St Louis, MO

Senior Project Manager/Test Manager

Responsibilities:

  • Responsible for project planning with detail estimation and resource planning for 25 testers.
  • Responsible for defining the overall testing strategy and developing the Integration & System test plan and presented the test plan to an audience more than 40.
  • Managed testing activities utilizing onsite and offsite testing resources on several projects.
  • Documented the defects in Test Director, generated reports and presented the defects to the Development Managers on a daily basis.
  • Responsible for creating standards & templates for PMO.
  • Mentored & assigned tasks to the testers. Guided them in gathering business requirements, developing test cases, test scripts and writing testing plans.
  • Responsible for conducting more than 24 technical interviews for the project and successful in selecting the right resource for the assignment.
  • Developed the traceability matrix to show the mapping of the requirements to test cases.
  • Responsible for performance appraisals of the testers.
  • Interviewed candidates in Manual Testing & Automated testing tools i.e. Win Runner, Test Director, Load Runner & Silk Test.
  • Responsible for training newly hired testers in the testing methodology.

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