SR. TECHNICAL PROJECT MANAGER Resume Portland, OR - Hire IT People

SUMMARY

Results - driven, Certified Project Management Professional with over 10 years of proven experience leading digital transformation, enterprise projects and programs translating business and technology goals to reality.
Skilled communicator and relationship builder at all levels of complex matrix or start-up organizations with a strong focus on operational efficiencies and customer satisfaction.

PROFESSIONAL EXPERIENCE

Confidential - Portland, OR

SR. TECHNICAL PROJECT MANAGER

Responsibilities:

Led Hybrid Data Center migration program with the goal of maximizing the use of Azure Cloud platform and services.
Defined delivery strategy, created project and change management plans to drive program execution aligning with EPMO standards and collaborating with IT teams, management, cybersecurity, SBUs, and the application vendors.
Developed and implemented the process analyzing infrastructure requirements, qualifying applications and DBs for the Azure cloud migration emphasizing on security, latency, incident response times and resource availability.
Managed multiple workstreams through end-to-end migrations and implementations, developing user stories backlogs and sprint compositions, leading daily scrums and optimizing resources assignments, alignment and performance.
Partnered with IT Teams, DevOps and end-users on application migration roadmap, proper use of systems/cloud tools, i.e. Hyper-V, Azure ASR, and planning for user acceptance and post implementation system testing.
Successfully completed the migration of 80 critical applications in record time, 2 months ahead of scheduled date.
Developed and drove contracts execution with internal and external applications and services vendors.
Created actionable reporting and regularly presented to executive management, steering committee, and stakeholders on the program’s success, achievements, issues and delivery risks.

Confidential - San Francisco, CA

SR. TECHNICAL PROGRAM MANAGER

Responsibilities:

Led professional services teams in customer-facing engagements, implementations of SaaS loyalty platform, development and integration of BI tools, DevOps, APIs, data management and cloud services.
Managed global multi-million-dollar project portfolio of strategic enterprise clients in retail, ecommerce, healthcare, banking, and financial services verticals.
Guided success management, R&D, stakeholders and offshore/onshore scrum teams in scoping, developing LOEs, planning backlogs, sprints and releases, facilitating Agile ceremonies, improving and aligning with best practices.
Developed new workflows, processes, and templates utilizing JIRA and Confluence leading to improved requirements gathering, risks identification, project’s delivery, team’s collaboration, and discovery of new revenue opportunities.
Developed, executed, and tracked contracts, WOs and SOWs utilizing Salesforce, SAP, and Beeline.
Successfully delivered multiple customized cloud data and services migration projects utilizing GCP and AWS tools and infrastructure, integrating with customers’ ERPs, CRMs and vendors.
Drove to completion PCI DSS, PII, and GDPR programs aligning the company and its clients with international compliance laws and industries standards.

Confidential - Portland, OR

TECHNICAL PROJECT MANAGER

Responsibilities:

Managed a $20Mil dollar program replacing Confidential ’s payment system with SaaS Payments Gateway/MPS.
Successfully launched Phase 1 of the program designed to process over $25 Bill in transactions.
Directed 14 value-streams in integrating Confidential ’s enterprise middleware systems with existing and custom APIs, developing new functionality, and setting up cloud infrastructure and cybersecurity.
Completed integration of payments gateway with 2 payment processors selected to process Credit, Debit, ACH, PayPal, Google, and Apple Pay transaction supporting retail and eCommerce channels.
Developed requirements matrix aligning with project plan and schedule to migrate 25 CP and CNP channels
Identified critical program efforts and created WBS, allocating budgets and securing necessary resources.
Led implementation of business and fraud rules collaborating with risk management and security groups through definitions and creation of proxy services with MSP/data security vendors.

Confidential

CHIEF OPERATING OFFICER

Responsibilities:

Defined strategic vision, implementation roadmap, and execution of key goals and objectives.
Drove design, content, and development, and testing of full Magento-based B2B/B2C eCommerce platform, iPhone and Android mobile applications, payment processing and integration with custom-built ERP.
Created vendor management process allowing fast and efficient contract negotiation and execution.
Managed 3 offshore IT front/back-end development and design vendors in Russia and Ukraine.
Established SLA’s, KPI’s and created a reporting dashboard for monitoring and quality assessments.
Designed business operation processes and Disaster Recovery protocols.