IT Project Manager Resume Profile

Perform a senior project management role for IT application, architecture, and data warehouse development projects. Responsible for the successful delivery of projects to the customer on schedule and budget with quality including scope, resource, cost schedule management at the project level. Plan, direct, and manage project execution tasks monitor and control project work review all project contractual deliverables communicate status of project internally and to the customer.
Ensure project compliance with PMO processes responsible for project communication management including communication of change requests, managing project level issues and risks as well as implementing mitigation plans for the identified project risks perform weekly status and budget reporting to stakeholders.
Strong leadership, customer facing interpersonal skills, and project management skills using PMI process methodologies. Excellent written and verbal skills. Expertise in using SharePoint, Clarity, Microsoft Office - MS Project, Excel, Word, Access, Power Point, and Visio.

confidential

Sr. IT Project Manager

Performed a senior project management role for Medicaid Fiscal Agent contract for Missouri Department of Social Services, MO HealthNet Division MHD . Served as project manager and primary project liaison between Wipro, the customer, project stakeholders, and project teams on several development projects involving updates to MMIS modules for HIPAA compliancy and Centers for Medicare Medicaid CMS state Medicaid regulations.
Performed a senior project management role on MHD Adult Quality Grant - Core HEDIS Measures project to implement a solution for MHD to analyze and report HEDIS quality measure outcomes and performance on its Medicaid population.
Responsible for the successful delivery of projects to the customer on schedule and budget with quality including scope, resource, cost schedule management at the project level. Planned, directed, and managed project execution tasks monitored and controlled project work reviewed all project contractual deliverables communicated status of project internally and to the customer.
Ensured project compliance with PMO processes responsible for project communication management including communication of change requests, managing project level issues and risks as well as implementing mitigation plans for the identified project risks performed weekly Earned Value Management EVM analysis and reporting.
Responsible for creating the WBS and Work Plan Schedule for the RFP Response to the Missouri Department of Social Services, MO HealthNet Division Eligibility, Enrollment, and Case Management RFP.
Strong leadership, customer facing interpersonal skills, and project management skills using PMI process methodologies. Excellent written and verbal communication skills. Expertise in using SharePoint, Jira, Microsoft Office - MS Project, Excel, Word, Access, Power Point, and Visio.

confidential

Sr. Program Manager - Health Information Systems

Served as senior program account manager and liaison between customers, stakeholders, and product development teams to provide business and product strategy and planning for state Medicaid and Commercial contracts. Built relationships with customers, stakeholders, and vendors managed projects and responded to customer needs throughout the entire product life cycle.
HIT products and solutions business strategy owner for information technology products such as patient chronic disease registry, quality measurement reporting tool, care/case, utilization, and disease management applications in support of healthcare quality improvement, healthcare information management, care, disease, utilization and population health management.
Utilized standards and processes related to CMMI, HIPAA, Agile, Scrum and Waterfall SDLC methodologies. Participated in daily Scrum meetings, Sprint planning, release planning, stakeholder demos, backlog sizing, Sprint retrospectives.
Participated in contract and proposal management, RFP responses, product and business strategy meetings. Created and presented presentations and proposals to capture and close sales of our healthcare products.
Strong leadership, customer facing interpersonal skills, and project management skills using PMI process methodologies. Excellent written and verbal communication skills. Expertise in using SharePoint, Salesforce, Jira, Remedy, Microsoft Office - MS Project, Excel, Word, Access, Power Point, and Visio.

confidential

Product/Solutions Manager - Health Information Systems

Performed key program and project management roles in CMS clinical data collection and reporting initiatives, including the Hospital Quality Alliance HQA , Reporting Hospital Quality Data for Annual Payment Update RQDAPU , and Physician Quality Reporting System PQRS .
HIT products and solutions business strategy owner for information technology products such as patient chronic disease registry, quality measurement reporting tool, care/case, utilization, and disease management applications in support of healthcare quality improvement, healthcare information management, care, disease, utilization and population management.
Utilized standards and processes related to CMMI, HIPAA, Agile, Scrum and Waterfall SDLC methodologies. Participated in daily Scrum meetings, Sprint planning, release planning, stakeholder demos, backlog sizing, Sprint retrospectives.
Provided leadership, guidance, direction, and management support to a team of six HIT professional staff. Hired, motivated, trained, and coached employees to meet optimal performance. Conducted performance evaluations, established expectations, and provided feedback to employees.
Participated in contract and proposal management, RFP responses, product business strategy meetings. Created and presented presentations and proposals to capture and close sales of our healthcare products.
Strong leadership, customer facing interpersonal skills, and project management skills using PMI process methodologies. Excellent written and verbal communication skills. Expertise in using SharePoint, Salesforce, Jira, Remedy, Microsoft Office - MS Project, Excel, Word, Access, Power Point, and Visio.

confidential

Help Desk Manager

Managed a staff of seven Help Desk Level I, II, and III Technicians and one Help Desk Team Lead who provided technical and clinical assistance to Centers for Medicaid and Medicare Services CMS , Quality Improvement Organizations QIOs , Providers, Hospital IT staff.
Hired, trained, motivated and coached staff to meet optimal performance excellence goals.
Served as clinical data warehouse subject matter expert for CMS hospital and physician quality programs RHQDAPU, PQRS
Monitored issue ticket resolutions and call statistics reports to ensure Help Desk Critical Success Factors were being met and quality customer service and resolutions were being achieved.
Strong leadership, customer facing interpersonal skills and excellent written and verbal communication skills. Expertise in using SharePoint, Remedy, Microsoft Office - MS Project, Excel, Word, Access, Power Point, and Visio.

confidential

Senior Technical Lead Web Administrator

Installed and configured web based software packages server and clients . Assisted web developers with web interface design to provide a secure and user friendly web based product.
Played a significant role in working with development team to setup and configure secure web sites, researched and evaluated digital certificate management systems.
Completed a Certificate Policy and Practice Statement along with implementing a Public Key Infrastructure.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship