SUMMARY

• Experienced in managing multiple projects simultaneously, tracking progress and executive reporting with a successful track record of budget management and cost savings.
• Strengths in core leadership and management include budget/cost savings, process improvement, vendor management, change management, and business analytics
• Excellence in advocating business process improvements, communication, problem solving and decision making.
• Experienced in day to day business operations, communicating with and supporting executive staff and team members.
• Experienced in partnering with leadership teams, developing strategic partnerships that focus and achieve business goals

PROFESSIONAL EXPERIENCE

Confidential - Alpharetta, GA

Project Management

Responsibilities:

• Provide full cycle project management methodologies and standards, requirements gathering, project charter development, business case development through hand-off documentation and closure
• Coordinate and manage multiple projects simultaneously using both Waterfall, Agile methodologies
• Analyze project feasibility and financial impact to business to achieve business objectives and goals
• Control project scope, schedule and ensure project plan is followed
• Responsible for forecasting and tracking project financials for projects over 300K, resulting in benefits over 1M
• Identify and track risks/issues and bring to resolution
• Weekly project reporting and updating using Daptiv Project Management tool
• Manage daily workflow of software product release through ServiceNow
• Vendor and invoice management, maintain vendor relationships, identify waste and errors, issue resolution
• Prepare and facilitate meetings, communicating meeting notes, action items, risks and issues to ensure project team members goals are aligned
• Establish and maintain Stakeholder communication and engagement

Confidential - Gainesville, GA

Project Management

Responsibilities:

• Project Management and Project Coordination for Epic software implementation
• Prepare and facilitate meetings, communicating meeting notes, action items, risks and issues to ensure project team members goals are aligned
• Coordination of IT projects from inception to successful implementation using strong analytical skills, communication, technical teamwork and interpersonal skills while simultaneously fostering working relationships with IT department teams and clients
• Partner with end users to define user community needs and with IT teams to help resolve issues and process improvements
• Identify potential issues before they arise, strong aptitude for problem solving and customer focused
• Update dashboards and weekly status reports
• Budget Tracking, invoice management
• Vendor tracking and management
• Process development and implementation
• Managed server software and hardware upgrades
• SharePoint administration
• Familiar with Agile and Waterfall methodologies
• Experienced working with C-Suite executives

Confidential

IT Consultant

Responsibilities:

• Simultaneously managed multiple projects, primarily related to computer infrastructure and vendor management
• Process improvement computer lease management resulting in over 40K in savings
• Process improvement in asset management resulting in over 20k of cost avoidance
• Created processes for vendor negotiation and equipment tracking to reduce costs
• Full project management from initiation with requirements gathering through closing with formal review process
• Created new hire onboarding process and procurement process
• Managed ongoing computer refresh process and implementation

Confidential - Lawrenceville, GA

Systems Engineer and Account Administrator

Responsibilities:

• Leader of helpdesk staff, daily workflow coordination, new hire training
• Managed budgeting and lease coordination for over 600 workstations
• Managed bill paying for IT infrastructure group
• Daily checks of servers, network upgrades, service packs etc. on Windows 2000 network
• Configured, maintained, and served as trouble shooter for all Windows equipment, Exchange, Oracle application, and Secure Corporate Motorola Mainframe accounts for 2 Motorola sites and over 650 users
• Assisted Network Administrator in all functions i.e., daily checks of 9 servers, network upgrades, service packs etc.
• Led and managed equipment rollouts for 2 Motorola sites, migrating and training over 600 users from Macintosh environment to Windows environment
• Involved in data management and storage solutions projects. Led team in the replacement of over 650 HP desktops with Dell desktops