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Release Manager/scrum Master Resume

Charlotte, NC


  • Information Management Professional and consummate problem solver with experience in Project, Release Management, Agile transformation, and DevOps
  • Experience managing projects in various industries: Banking & Finance, Telecommunications & Utilities, Healthcare, Insurance including budget, scope, planning and executing
  • Release Coordination; project experience inclusive of the analysis, design, construction and implementation of business case - driven process improvements; Change Management experience
  • Experience in applying technology to support business
  • Analytical process improvement ranging from decision support enablers to integrated transaction processing applications across relevant computing platforms
  • Expertise in Release Process, Server Design and Maintenance, Agile and Waterfall methodology, and Data Governance full lifecycle spans industry leading companies
  • A visionary outlook on practical planning and organizational skills, relationship management capabilities; and a reputation for inspiring others.
  • Responsible for determining the scope and schedule of releases
  • Track record of delivering business process requirements and use cases.
  • Experience holding Scrum ceremonies and daily standups


Project Domain: Project Management; Agile Coaching; Technical Team Leadership; Business Process and Re-engineering; Application Development; Agile and Waterfall Methodology; Business Continue Planning and Disaster Recovery; Market Analysis and Strategy; Data Governance; Enterprise Data Management; Capital Markets Integration; Vendor Management, SDLC, Scaled Agile Framework (SAFe), Agile, and DevOps

Hardware: IBM, HP, Dell, SUN, SQL Server

Operating Systems: UNIX, AIX, Linux, .NET, SUN Solaris, MVS, MS Windows

Languages & ERP: SQL, .NET

RDBMS: Oracle, DB2 UDB, IMS, MYSQL, Teradata, Netezza, SQL Server, Informix

Tools: Rally, SSIS, SSAS, SSRS, SAS, OBIEE, Informatica, JIRA, Virtualization, SQL Data Analysis, VMWare

MS Applications: Microsoft Office, MS Project, Visio, Power point, MS Azure

Training Courses: ‘Microsoft Certified Professional and Network Plus, Scrum Master (Scrum Alliance), and Safe 4.6


Confidential, Charlotte, NC

Release Manager/Scrum Master


  • Manage Monthly releases both scheduling and planning
  • Scrum Master for the Metadata Enablement Platform
  • Manage scrum ceremonies such as daily stand up, backlog refinement, story planning, and sprint retrospectives
  • Use PPRT and PCM to check project milestones and track project evidence such as stories, scripts, and plans
  • Coach the team on Scrum best practices and suggest new ways of working agile
  • Manage and plan upcoming work in Rally & JIRA
  • Manage and plan sprint capacity
  • Run reports and metrics out of JIRA such as burndown charts

Confidential, Charlotte, NC

Release Management and App Programmer


  • Deployment Lead for making sure the Synergy CCUI application was deployed to production in major release cycles 4 times per year and also deploying code into the lower level environments for testing before prod.
  • Deployment Tracking via Excel and JIRA
  • Project Planning and execution utilizing Excel, Remedy, Outlook, and Skype
  • Organize business requirements
  • Hold teams accountable for deliverables and remove impediments
  • Backlog management

Confidential, Charlotte, NC

Release Management


  • Served as an Release Manager to deliver the Exadata as a Service offering across the bank's Platform as a Service, Engineered Systems, and Virtual platforms to support self-service provisioning and automated operations
  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
  • Coach the team on best practices in the environment and revise documentation
  • Facilitate meetings/calls regarding onboarding and Go-Lives
  • Facilitate Scrum Calls
  • Responsible for smooth implementation of projects and initiatives, as well as co-ordination between business partners and Engineering teams for timely and successful execution.
  • Provided all support to the team using a servant leadership style whenever possible, and led by example
  • Work with agile development partners and support teams across LOB’s
  • Track progress of tasks and ensure that status is documented
  • Identify and remove impediments within the project teams
  • Certified Scrum Master/Professional SAFe Scrum Master (CSM) during my tenure
  • Manage burndown charts
  • Finding techniques for effective Product Backlog management
  • Ensure details are correct before development started
  • Gather weekly status with progress and issues on weekly calls
  • Drive partnership with business, IT and technical SMEs from different groups
  • Analyze/interpret business requirements and perform current/target/gap/impact analyses, articulate business needs, gaps, impact across multiple LOB’s and provide clear proposals to close gaps and translate them to JIRA stories
  • Accountable for overall program delivery, financial forecasts and performance, vendor management, business relationships and program reporting and leadership across LOB’s
  • Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management


Release Manager


  • Served as an Agile Release Manager for 18 months with the financial client
  • Managed multiple projects: software code package releases, risk analysis development
  • Managed change management efforts with offshore teams via waterfall, RUP and agile methodologies
  • Updated Agile tracking systems to provide transparency on product and sprint backlogs
  • Assisted with prioritization and resolution of software defects
  • Facilitated sprint planning, retrospective and sprint demos
  • Was a champion of SAFe practices, principles and tools
  • Negotiated with stake holders multiple change requests by maintaining current project baselines
  • Created reports and presentations for senior management to have project tracking
  • Guide, facilitate, and coach teams so that they learn and use Agile techniques, confront delivery problems as they occur, and work together as a well-oiled unit
  • Create metrics: milestones, release calendars,
  • Monitored cloud server behavior to maintain maximum uptime for the entire client base, regardless of location.
  • Delegated maintenance and security update tasks throughout the cloud computing team to ensure regular upkeep is handled throughout the system
  • Managed projects from $2 million to $6 million
  • Executed as scrum master working with very challenging scrum product owner and keeping scrum team within focus to deliver results to maintain deliverables according to banking industry standards to meet external audit challenges
  • Define and manage the critical data to provide data integration, a single point of reference. The data that is mastered may include reference data- the set of permissible values, and the analytical data that supports decision making.

Confidential, Charlotte, NC

Project Manager/Scrum Master


  • Worked for the nation’s largest independent broker-dealer, a top IRA custodian, and a leading independent consultant to retirement plans
  • Primary role was to work with developers to ensure code releases did not affect stability in any environment and assist with troubleshooting code errors
  • Attended SCRUM meetings daily
  • Manage offshore support staff needs
  • Released code a few times per day into testing environments with in house developed release management tool
  • Dedicated SME for several agile related applications
  • Implemented TIBCO middleware to Dev, QA, and Prod for the entire company. Worked closely with the TIBCO vendor and developers to successfully complete the effort over a few month’s timeframe
  • Accountable for the coordinated implementation and integration of multiple, non-related projects through the software development life cycle
  • Keep track of the relationship between application code versions, environments, and release windows
  • Work with windows clustering in 2003 and 2008 R2
  • Negotiate w/ appropriate stakeholders
  • Confirm that intended changes function as designed and co-exist with other applications
  • Gatekeepers for any and all changes in the QA and Production environments
  • Scheduled daily stand ups and other scrum ceremonies
  • Responsible for updating certificates and ensuring a stable environment
  • Work extensively with Microsoft Office, including Visio, Access, and Excel
  • Scrum Master

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