Project Manager Resume Springfield, Ohio - Hire IT People

SUMMARY:

Proficient IT professional with consistent record of superlative productivity and knowledgeable handling of various internal and external customer issues including database iterative project management and project solutions.
Exceptional team player with aspiration and success in motivating and training of team members.
Consistently leveraged and resourced as subject matter expert by peers, and management.
Continuous Process Improvement, Product Management deployment and life cycle. Functional Management and Professional Development. CRM, Retail and Finance and Insurance implementations.
Customer Requirements - research, documentation and validation. Internal and external training strategies.
Sales Support ramp-up and ongoing.
Devoted individual willing to put in the extra time and effort to provide win-win solutions.
Employee noted for customer centric philosophy and superior customer service.
Experience as a project manager on new technology and development projects.
Change management activities, self-disciplined, self-motivated management and a coordinator of people and project resources.
Information Technology
Technical Support/Training
Business Management
Project Management
Systems Integration
Change Management

TECHNOLOGY PROFICIENCIES:

Operating Systems/Databases: Windows/iOS

Program Languages: UNIX, Linux, SQL

Applications: MS Office (Word, Excel, PowerPoint, Access) MS Project, Photo Shop, Internet Explorer, Outlook, PayrollPersonnel, A/P, G/L, A/R, Microsoft .NET Framework 1.1 and 2.0

Microsoft Internet Explorer: Project Management Certification- Level of mastery achieved in Project Management.

PROFESSIONAL IT EXPERIENCE:

Confidential, Springfield, Ohio

Project Manager

Responsibilities:

Identifies project requirements by interview customers; analyzing operations; determining project scope; documenting results; preparing reports.
Identify user needs from user requests and develop strategies by which to meet those needs.
Manage service delivery for a suite of customers and provide day-to-day operational guidance.
Design and execute techniques to enhance productivity and efficiency and reduce risks.
Develops problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications; documenting process improvements.
Provides reference for clients by writing documentation; providing support and help.
Maintains quality service by establishing and enforcing organization standards.
Developed project plans for implementation of planned computer hardware refresh.
Assisted in planning for network refresh for all current locations being replaced with new equipment.
Developed project plan for computer lab update for hardware and software within classrooms and interactive conference rooms.
Developed Microsoft Visio drawings to scale down and up office spaces for new equipment (video, pc, monitors, printers and digital signage).
Assisted and monitored plan for development of new office space in off-site location for new campus/academic project.
Developed project plan for wireless update for all spaces within/around 48 building campus.
Planned use for administrative use of wireless devices to accept payment using credit card machines connected to tablet devices.
Develops project estimates by identifying phases and elements, personnel requirements, and costs.
Developed and provided students with an approved Confidential syllabus that follows a template established by the local campus, and which includes the terminal course objectives.
Used appropriate technological options for online technologies and course-related software, including Websites, e-mail, and online discussions for preparing the course and making it accessible to students.

Confidential, Springfield, Ohio

System Administrator

Responsibilities:

Served as the primary contact for users of the student information system
Ensured system security and disaster recovery for the College’s administrative system through proper backup procedures.
Established, maintained and monitored user account and security information for the College's administrative computer system.
This included periodic formal reviews of the security classes for auditing purposes, and preparing materials for the annual IT audit.
Assisted in programming duties, including maintenance of scripts and custom programs within the Colleague system and serves as back up for the Manager of Student Information Systems.
Extracted data from the College’s administrative system for reporting purposes.
Maintained documentation of the system software and on any appropriate maintenance and troubleshooting procedures.
Assisted with system updates to the administration computer system to maintain the system at the current release level appropriate for the College.
Assisted users, provided training and performed user problem resolution with the implementation and effective use of the administration system as applicable to that department.

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Project Manager Resume

Springfield, OhiO

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