Administrative Application Services Manager Resume Profile

Summary

Expertise in product and application implementation management including the management of application support staff. Twenty years of experience in information systems application support, analysis, testing, and implementation. Excellent communication skills with an ability to relate effectively and assertively. Proactive, resourceful, detail oriented, and accountable while comfortable with change and aggressive time frames.

Work Experience

Project Manager

Developed and deployed project management methodology for InterSystems HealthShare implementation projects including project management office definition, project plans, implementation process documentation, and a suite of documentation and tools for onboarding new data sharing participants.
Coordinated the implementation of InterSystems HealthShare for several health information exchanges HIEs including a statewide exchange in Texas and a regional health information exchange RHIO in New York State with 15 member data providers. The New York RHIO project included conversion and implementation of approximately 50 HL7 interfaces, multiple IHE integrations, PHR integration which included CCD HL7 exchange, a HealthShare upgrade, and clinical viewer customizations to accommodate new data types being consumed into HealthShare at the RHIO.

Administrative Application Services Manager

confidential

Directly managed a team of Programmer/Analysts and Administrative Application Analysts including oversight of the team of technical staff responsible for implementing and maintaining the integration with other ancillary systems and outside agencies.
Worked with staff and vendors to coordinate and approve software implementations and enhancements.
Participated in and assisted with the management of the implementation of a comprehensive suite of Cerner Millennium solutions.

Project Manager

Responsible for all aspects of project management for small-scale and large-scale information system implementations and upgrades including an HIS/CIS system selection. Activities included development and monitoring of work plans, test plans, milestones, target dates, resources, and the identification of budgetary requirements.

Manager IT/Communications

Responsible for software project analysis and proposals with the goal of delivering high quality solutions within planned delivery and budgetary guidelines. Beginning as the project manager, completed a successful phased clinical system conversion, including Order Entry, Laboratory, and Pharmacy, from IDX to Meditech. Researched and coordinated system upgrades to ensure Y2K compliance.

Technical Skills

Familiarity with InterSystems technology including HealthShare and its underlying core technology, health information exchange standards and protocols, and hospital-based administrative and clinical applications including Master Patient Index MPI . Hands-on expertise with IDX financial and clinical application support and the M MUMPS programming language, and MS Office Suite including MS Project, Visio, Access.

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