INFORMATION TECHNOLOGY MANAGER

WITH PROJECT, PROGRAM, SECURITY AND TECHNICAL EXPERTISE

Innovative Manager with Technical and Strategic Experience in Security, Software and Hardware Fields

I am a technically sophisticated and business-focused management professional with a career of producing positive change within organizations. I have over 12 years of experience managing Information Technology projects and development and I have over 15 years of experience working in project management, design and implementation of hardware-based designs. I maintain a focus on leadership and people while achieving positive results. I have a proven record of designing and implementing mission-critical programs with advanced technology and business solutions. I use a flexible and adaptable model to manage projects and I employ a team-based and agile management style. Depending on need I use the most effective Project Management methodologies and planning techniques and I have excellent interpersonal skills.

Agile Program Project Management / Security Application Architecture / Technical Management / Security Engineering / Team Leadership / Budgeting / Contract Negotiation / Product Development

PROFESSIONAL EXPERIENCE

confidential

• Jabil Circuit is a worldwide electronics manufacturer with over 60 sites in 11 countries and 5 major divisions. Jabil helps companies design, build and take their products to market quickly. Jabil helps companies build in the Healthcare Life Sciences, Industrial Energy, Defense and Aerospace, Aftermarket Services, High Velocity Products and Emerging Growth areas.
• The Information Security Assurance division within Jabil is responsible for managing the security program and several tools.IT Project Manager and security expert responsible for enhancing and maintaining security for the company.

IT Project Manager Information Security Assurance

• Security Program: Responsible for developing, maintaining and upkeep of Security Program which includes all security related projects within Jabil.
• Security Solutions: Responsible for evaluating 3rd party tools and then designing, developing and deploying solutions. This includes incorporating process and technology solutions to mitigate risks.
• Security Protocols: Review and approval of Security, Infrastructure and Network protocols.
• Security Governance: As part of a larger team, evaluate security deviations and approve changes to the environment.
• Administration: Manage the security aspects of our Google implementation particularly the Cloudlock security tool. Provide technical support to larger team with some light programming for Vulnerability
• Management project.
• Technologies used: Cloudlock Collaboration Security and Application Firewall, Google CPanel, Visual Basic

• Program and project manager for Service Oriented Architecture based debt education software. The software is developed using Agile techniques Scrum with multiple teams in a Scrum of Scrum approach. Responsible for a 34-person technical team. Position responsibilities are expansive and include departmental direction and full, design, engineering, support and management authority for loan origination, federal reporting and collections software.
• Security Manager responsible for technology solutions as it relates to risk management and securing the information technology applications and infrastructure.
• Technology manager responsible for designing and implementing the Educational Debt Management and Financial Literacy Software application.
• 11 years successfully managing IT projects, specifically planning, organizing and dealing with cross-functional staff and management. This work includes planning, organizing and negotiating the disparate group's wants and need into a solid product.
• Led the transition from outdated technologies to a business focused, adaptable new system focused on re-usability, efficiency and cost-reduction. Changed the development process from a traditional waterfall approach to Scrum and Kanban at the organization level.
• Hired to provide product, program and technical management for a nationwide education debt management, financial literacy and student loan guarantor.
• Worked on SharePoint development and governance projects to install SharePoint as the primary intra-company collaboration tool.

Program and Project Manager

• Developed agile framework for application development area using Scrum, Extreme Programming and Kanban techniques. Regularly teach a Scrum Master class.
• Worked with multiple teams using Scrum approach and a Scrum of Scrums to manage overall development to the Product Backlog.
• Worked with the Product Management/Owner team to groom, prioritize and prepare the Backlog and User Stories for use by the teams.
• Established automated testing practices for developed applications to facilitate the continuous integration practice.
• Delivered transitional software to allow schools to continue to originate loans from the Department of Education while the government closes out the original loan program. Delivered the full-functionality of the project on-time and at 80 of planned budget.
• Led multiple projects designed to improve experience for both internal and external users of our developed applications. Extensive experience with Microsoft Project.
• Established process for documenting business needs. The process uses user stories and a product backlog to define the needs. The stories are held and versioned in a document repository. Split and reformatted the release notes, which are business focused, and installation guides to provide more direct understanding of the system.
• Worked on Change Management team to establish and implement an official Change Control process. Developed an initial web product roadmap working with business and IT management.
• Managed a program of Service Oriented Architecture projects and the project managers responsible for implementing the projects. This includes the migration of the company's legacy systems and implementing Commercial, off-the-shelf COTS products including the overall project planning and test planning.
• Completed strategy and architecture for a Service Oriented Architecture SOA business system and incorporating a Business-to-Business B2B Gateway and a multi-tenant Operational Data Store.
• Co-managed a 2 year development of large-scale collections software with a development staff of up to 60 resources.

Security Engineering Manager

• Security Solutions: Responsible for evaluating 3rd party tools and then designing, developing and deploying solutions. This includes incorporating process and technology solutions to mitigate risks. Specifically managing Security, Infrastructure and Network protocols.
• Security Governance: Manage security incidents as defined within the company Computer Security Incident Response Team policies. Established and incorporated security governance to ensure ongoing system development adherence to security standards. Provide oversight to application development and operations. Approve all changes to the production systems on behalf of the Risk Management organization. Approve architecture changes to the system as part of the Architecture Review Board.
• Security Policy and Standards: Be aware of and review the security features of new computing systems to ensure that they meet the security requirements of the existing policies. Review and propose changes to existing policy as conditions warrant.
• Security Risk Assessment: Schedule and support risk assessment activities and work with security program management to prioritize risks and projects. Both internal and external assessments are completed on a regular basis.
• Security Awareness: Support Information Security Program education initiatives by preparing and publishing papers and/or articles on good security practice for use by employees. Ensure that
• sponsored training conforms to existing policies.
• Technologies used: RSA Data Loss Prevention, AlienVault Security Information and Event Management, OSSEC Host Intrusion Detection and Prevention, SecureSphere Web Application Firewall, Sophos Endpoint Protection. Courion IdAM

Application Engineering Manager

• Developing and maintaining policy, procedure and best practices and the associated documentation. Setting formats for internal documentation of technical changes, for example, the team currently uses Use Cases as their primary means of communicating technical changes.
• 8 years working in Development and Infrastructure with Security, Operating System and Network Protocol processes.
• Set strategy for new product integration by defining needs and evaluating issues and products available. Upon completion of the evaluation then running the effort to implement the new products.
• Managed the Tools and Infrastructure team during the 8 years in this position, significantly upgrading infrastructure and tools to support ongoing operation and maintenance efforts. Developed processes for Change and Configuration Management and the relationships with applications development teams.
• Demonstrated excellence in creating, editing and proof-reading materials created for use by use, technical and business staff. This work includes both integrating new technologies and original work to provide documentation on self-created software.
• Provided leadership on the SharePoint installation and governance projects. Worked on initial roadmap and delivery of SharePoint sites for internal use.
• Led installation and integration of BPMS, Customer Relationship Management and BizTalk applications. Modernized the internal development tools and incorporated new tooling to reduce time in development
• by incorporating Continuous Integration/Continuous Deployment methodologies. 24 x 7 operational support of code.
• Managed an engineering department with 3 managers and 70 engineers including planning, resourcing and implementation of engineering activities.
• Supervised resourcing for all engineering initiatives including assignment, HR administration, activities and reporting.
• Implemented Scrum and Lean Development processes in the development areas
• Changing the release code management approach by implementing a Software Configuration Management system.
• Reduced development time for the Software Engineering and Quality Assurance groups through company-wide changes in the control system and security processes procedures.
• Managed development of internal tools and customer based web products with mid-sized budgets. Previously developed all loan processing and collections software.
• Technologies used: C , ASP.NET, SharePoint, AccuRev, JSP, XML, Moodle, Spring.NET Nhibernate and T-SQL. Implemented software packages include Microsoft BizTalk, IBM Lombardi TeamWorks BPMS, QAS Address Verification and Avectra Membership Management software.

Starwire was a web-site building and content management company targeting non-profit and church based organizations. Managed a team of project managers and technical writers. Technology included Java, Vignette and Oracle databases.

Senior Project Manager

• Directed the Process Team tasked with providing company-wide processes.
• Managed all project/program functions, including business analysis, technical analysis, technical specifications, project scheduling and development direction.
• Performed the systems analysis ran the project teams performing the development, architecture and design for all Starwire systems.
• Developed content management system to provide ongoing, fresh content to web portals.
• Developed networks of portal sites for external customers, including integration of existing data into Starwire structure focusing on user experience.
• Hired, scheduled and managed a team of project managers. Project managed the development team and technical writers of 25 individuals insuring enhancements/features were developed on time and under budget.
• Managed development of an SCM system that included integration with Content Delivery Network, a search engine and a webmail system.
• Acted as primary business/systems analyst for the development team.
• The website was created with a user-friendly layout engine and multiple domain hosting capabilities. It included a scheduled content feed and subscription management and credit card billing.
• Tools used included Rational Rose, MS Project Central and PMI-centric processes. Technology included Java, Vignette and Oracle databases.

Maxwell is a defense contractor doing research in high-energy and shaped charge warheads. Various roles in the organization culminating as a Project Manager and Lead Designer.

Project Manager/Designer/Scientific Associate

• Responsible for controlling project functions, including, but not limited to, technical specifications, project planning and scheduling and development direction.
• Managed overall development, design, construction and assembly of large systems at both on-site and off-site locations
• Work included both hardware and software development.
• Lead Database controls software project, including scheduling and purchasing, while introducing the metric system for tracking system performance.
• Managed the National Ignition Facility's Pre-Ionizer Lamp Check development.
• Managed both the Double Eagle and Pithon test facilities. These facilities allowed the aerospace industry to test the radiation hardness of their space-based equipment.

Various other projects.

PROFESSIONAL MEMBERSHIPS

• ISC 2
• PMI Member
• Membership Manager for the PMI Information Systems Specific Interest Group. 2003 2006 Agile Alliance