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Project Coordinator/ Manager Resume

Richmond, VA

SUMMARY

  • As a project coordinator, I support large scale teams by keeping required administrative processes and deliverables on task.
  • I stepped into a Project Manager role for several months to enhance large scale project performance until completion.
  • I have built strong professional relationships with VP’s, Directors, High Level Executive associates, and a variety of knowledgeable PMs and PCs.
  • They passed on to me an understanding of how to critically think through challenging solutions to extreme questions, while maintaining the integrity of the project and displaying a professional image.
  • Currently pursuing CAPM - Certified Associate Project Management Certification
  • Currently pursuing NAPO Business License - National Association of Professional Organizers
  • 6+ years’ experience in back office/ front end operations.
  • 5+ years’ educational experience in mass communications/creative advertising.
  • Microsoft Office Suite (Excel, OneNote, Outlook, PowerPoint, Project, Word)
  • BETA, Clarity, DTC, KnowledgeLink, SharePoint, Social Media Sites, Wisdom, Workplace Central

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Project Coordinator/ Manager

Responsibilities:

  • Attended weekly project meeting sessions with critical workstreams, Subject Matter Experts, Development Team, and Project Manager
  • Led teams responsible for delivering projects against agreed scope, budget, schedule & customer expectations.
  • Scribed meeting minutes for distribution to the core team and dependent workstreams.
  • Held weekly conferences calls in multi-vendor environments for each project and team
  • Documented project requirements and dependencies into Clarity and KnowledgeLink.
  • Imported status reports provided by the PMs into Clarity, KnowledgeLink and Work Place Central to stay compliant with the overall schedule and company policies for audit management.
  • Served as the Functional Administrator for both HR/ CRE PMOs by granting associates accessibility to specific KnowledgeLink sites within the company database.

Confidential

Project Coordinator/ Manager

Responsibilities:

  • Compiled, reviewed and verified customer data for account opening and maintenance using BETA.
  • Identified discrepancies, exceptions, and escalations in customer account data for leadership escalation and approval.
  • Co-designed hospitality events for departmental team building activities.

Confidential, Richmond, VA

Senior Operations Specialist

Responsibilities:

  • Digitized daily delivery and receipt of stock trades and customer account settlement into BETA.
  • Communicated with NYSE associates to ensure accuracy and completion of trades.
  • Cross-trained on multiple functions within the organization.
  • Recipient of Excellence First award for providing excellent customer care and overall satisfaction.
  • Designed social and hospitality events, effective at building cohesion, motivating team, and positively impacting collective productivity.

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